How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for plumbing leak repair
Clear ✕All 62 Google reviews tagged “Plumbing leak repair” · showing 20
I always ask for Matt at Pride Plumbing & have always been very happy with his work. He also told me he's very happy working for Pride & that they treat him well. That's important to me too.
Bryce & Jaime were the best. Super friendly very knowledgeable clean quick work. My favorite tag team specialist from now on.
We have used Pride Plumbing for several years. This time we had a leak in our living room ceiling. The ceiling is plaster. We have had radiant heat since 1947. Some of the pipes are in the floor and some in the ceiling. This was our first leak. First, kudos to Pride Plumbing for having a staff of experienced…
Another great experience with Pride Plumbing. Nick and James did great work and were very patient with my questions. They helped brainstorm solutions and fixed all my issues. Very satisfied with the job done.
I came home from from a 2 week vacation to find shattered pipes in the utility room. I called Pride Plumbing and Matt G. showed up on time. Matt quickly evaluated the extent of work and quoted a cost to repair on what was visible. As work continued, additional damages were identified and repaired. His work ethic,…
Math installed out bathtub faucet set. Replaced our shut off valves to fix a leaky shut off faucets in our basment. Fast service! Answared all my questions.
Most trustworthy, supportive, comprehensive and affordable plumbing I’ve ever experienced! Customer service and scheduling was easy, time frame to arrive and complete the job was reasonable and accommodating. The team explained to be what the problem was with options for solutions - without overselling me on…
Excellent service. It was easy to book a same-day appointment and Ethan was very professional and helpful.
James and Nick were great! James came the next day to diagnose the issue and returned week later for the non-emergency replacements! I don’t know anything about plumbing but the price was reasonable and both James and Nick were personable and professional while they were here!
James was very efficient. He explained the plumbing mysteries very well.
Brandin W and Devinn W came to our house due to a plumbing leak. 'They were courteous and efficient and explained everything thoroughly. Highly recommend Pride Plumbing.
Use as needed. Every service has been well done with no follow-up needed. Was impressed that they actually have same day service for a non-emergency repair. Had to have them back from a new repair. Again, impressed I got same day service. They showed on time, explained what was wrong, and got it fixed in about 1 hour. Definitely, I'll keep using them.
My hot water heater was serviced by David and Jaimee. They were friendly and very professional.
JAMES WAS A REAL PLEASURE! He was very informative, and his work was top quality. He was friendly and very professional. We couldn't be more pleased to have him as our plumber! James takes pride in his work, and it shows in the quality of his work. He's definitely my plumbing guy now and in the future!!
Ethan tried very hard, for some time, to locate the leak under our sink that we had seen earlier, but in the end, we never found it again. I appreciated his patience and dedication to the job, even if, in the end, the problem wouldn't cooperate and repeat itself.
Zack is a friendly person who did a great job on my toilet replacement. Thanks again.
Justin was on time, courteous and persisted until he found the leak.
Steven was professional, very knowledgeable and polite..A pleasure to do business with..
I contacted Pride Plumbing to have a leak in the plumbing in my basement repaired. I was able to make an appointment online to easily suit my schedule and was contacted with reminders and a phone call informing me when the technician would arrive. Daniel Cortland came on time and clearly explained the costs and…
David and Matthew were fantastic. I have had two plumbers decline this job so was happy to have them agree to meet this challenge. They are efficient and very professional and personable. I'm very relieved to have this problem solved. I'd definitely use this company again and highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
