How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for sump pump installation
Clear ✕All 20 Google reviews tagged “Sump pump installation”
Sam and Nick were awesome and did a great job with my constantly flooding basement. They installed a sump pump and back water valve in two days and were so nice to work with. I will only use Pride Plumbing!! Highly recommend!
James provided us with excellent service, he was professional and knowledgeable about our plumbing issues. He did a great job explaining the options for fixing our problems. He replaced an outside faucet and installed a sump pump back up unit for us. He got the work down efficiently and was respectful of our house.…
Yet another great experience with Pride Plumbing. My Sump Pump failed recently. The Team at Pride Plumbing provided a seamless experience from beginning to end. I want to recognize Kaitlyn (Dispatcher) for excellent customer serivce and Nick W. (Plumber) for a job well done. Kaitlyn is extremely pleasant. She got me…
Predictably excellent service today from Pride Plumbing and service tech Nick W. I have always had great service from this company.
Pride Plumbing technicians Ethan and David did a thorough, professional job completing several solutions to solve recent flooding problems I had in my basement. They assessed the problem and installed a flood guard in the floor drain and a new sump pump. They also re-piped the kitchen drain and brought an old…
Office kept me informed of appointment. Technicians were professional, and honest. Gave me options. decided to address issue next year. No high pressure tactics. Previously had Pride plumbing install new sump pump and a battery back-up system. Satisfied with work performed.
To say that I was happy with my experience with PRIDE PLUMBING would be a vast understatement. My plumber of 40 years recently retired, and noticing a PRIDE flyer in my mail, I gave them a call. The women I was speaking to was very helpful in explaining their service policy and scheduling, and set up an appointment…
Installed new crock and sump pump with dry well for all drainage. Also relieved the hydrostatic pressure from front wall by putting trench with gravel and drainage to the new crock and sump and then replacing basement floor with new floating slab.
Keith and Jamie were fantastic. We had been having sump pump issues and they diagnosed the issue and shared with us a few options for how to solve it--ranging from lower in price to higher. We are relatively new homeowners and have a lot to learn about plumbing. Keith was an excellent teacher and we never felt like…
Ian and David were excellent at replacing our pump. I had many questions, and they could answer and explain each one. Ian and David showed up on time and got to work right away. I would highly recommend Pride Plumbing to our friends and neighbors. Thank you for the quality work and expert knowledge.
After submitting an appointment request on a Sunday, Pride was able to come to our home Monday morning to diagnose a couple of suspected issues with our sump pump and hot water heater. Brandin was very knowledgeable and quick to figure out the problem with each and offer various price point options for us to…
Nick A. & Ian P. came out and replaced my sump pump and fixed my wash basin drain. Both gentlemen were extremely knowledgeable and explained what they were doing before performing their tasks. Both were also very professional. Great job.
Brandin was very kind, personable & great communicator. Did a thorough job replacing my sump pump and back up system.
I needed a new sump pump system installed. Brandin and Iann handled the job quickly and professionally. They arrived at the scheduled time, and explained all the work and the pricing up front. I would certainly use them again.
Wonderful personnel!
Brandin W. was excellent. He installed a new sump pump and pointed out what he didn't like with the present installation. He was very knowledgeable and did an excellent job. 5 stars
Update 2022: I had Nick, and Zach do some great work installing our new tankless water heater and install a new sump pump, laundry pump, utility sink, and clean up our clean out in the front yard. Thanks all! I had an excellent experience I had with Pride Plumbing. The service techs that came to my house in…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
