How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for toilet repair
Clear ✕All 82 Google reviews tagged “Toilet repair” · showing 20
Nick W was awesome to deal with while working on our leaking toilet. He made good recommendations and made sure we understood everything before moving forward. Highly recommend him for anyone.
Steve Clark did an amazing job replacing our toilet tank, bathroom and bathtub faucets. Did not leave a trace that he was there and finished the job in just a couple of hours.
David Valle replaced our toilet. He was thoughtful and made sure the measurements would fit out above the toilet shelf perfectly. He was quick, tidy and did a very thoughtful job.
Was very nice to have service from Pride Plumbing our tech was Steve. Very kind knowledgeable, polite willing to communicate on what is being done and what the best route to take on job. Was very pleased and I really like that they send a message via email with who our tech was going to be with name and photo. A…
Thought that a toilet replacement would be easy, but alas, with an old house, it proved quite complicated. But they are quick and immediately responsive. Despite having to come out three times to try and assess and then fix the old piping under our upstairs toilet, they scheduled the same or next day service. And…
Another great experience with Pride Plumbing. Nick and James did great work and were very patient with my questions. They helped brainstorm solutions and fixed all my issues. Very satisfied with the job done.
David V. Was able to come to my house and repair my toilet quickly. He was knowledgeable, quick, clean, and kind. Really appreciate the same day service!
James did a great job fixing our toilet. He informed us of what needed to be done based on what he found. He explained everything to us and also prices. He was clear and efficient. Our toilet works great now. I would recommend Pride Plumbing to anyone who needs plumbing services.
Samuel diagnosed the leak and quickly and efficiently effected the repair. He was knowledgeable, personable, respectful, and went the extra mile during this visit. Thank you!
JAMES WAS A REAL PLEASURE! He was very informative, and his work was top quality. He was friendly and very professional. We couldn't be more pleased to have him as our plumber! James takes pride in his work, and it shows in the quality of his work. He's definitely my plumbing guy now and in the future!!
David and Matt came to fix a flange leak on my toilet. They were very professional and courteous. They performed the job in a reasonable amount of time. Overall, it was a very good experience. Thank you.
Called Pride for a non-emergency issue. Scheduled me for an appointment the next day. Matthew M showed up earlier than the original appointment time with my confirmation. Went through multiple diagnostics to try and find the issue with the toilet. After multiple diagnostics, the only option left was replacing the…
Justin was extremely thorough. He explained everything completely and gave me options to choose from. Cleaned up when he was finished. Wouldn't know he was here except that toilet works now.
Matt was awesome!! He was very knowledgeable and got the job done quickly!!!! Would definitely use again!!
David V. came to complete some recommendations and repair a toilet. He was on time, completed the necessary work in a professional manner. I highly recommend Pride Plumbing Services.
Daniel Cortland came to my home and was very good at helping with our toilet problem. Knowledgeable and courteous!
Says I was seeing 2 guys, only one came. He said he never worked on a toilet like mine before and didn't have any suggestions for the problem. I am tired of getting brand new people. Would like someone with more than 1 year experience. Never happens. I've requested certain names, and always gets ignored.
We had a shower head that was leaking and 2 toilets that would run from time to time. Steve was great he was well spoken and professional. Completed the job and everything is working great! Thank you Steve!
Steve and Jaimee did a great job. Prompt. Communicated well at each stage. Respectful. Fair. Professional. Exceeded expectations. Will use Pride again and recommend.
We discovered our toilet was leaking into our basement. We called Pride Plumbing in the morning and Daniel C. was at our house in the early afternoon the same day to resolve the problem. Daniel was professional, friendly, and thorough. He replaced the toilet's wax ring and also installed a new shutoff valve that…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
