How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for water heater installation
Clear ✕All 107 Google reviews tagged “Water heater installation” · showing 20
Today we had Nick replace a water heater as it failed yesterday. He was very professional but polite as well. He did his job thoroughly and was very impressed by his knowledge and work ethic. I would definitely recommend Pride Plumbing to family and friends. Thanks again Nick for your attention to detail and the…
We had a replacement water installed by Ethan, with the new one delivered by Ron. Ethan was patient answering my many questions, and explaining the water heater options. He did a very neat installation and he cleaned everything up when he was done. I’d be very happy to have him return for any future plumbing work.
Great job by Pride Plumbing. Called at 5:30 AM about a leaking Hot Water Heater and at 10:00 AM the job was completed. Sam the Technician was professional. Can't thank this team enough.
I have been using Pride Plumbing for many years. They have always been very professional and knowledgeable. I recently had the pleasure of having James do a water heater conversion for me. I had a tankless and wanted to switch back to a tank system. He explained all options and answered many questions. He did a…
Fast, friendly and appropriate service! Daniel was professional and efficient. Less than 3 hours to evaluate and replace my hot water heater!
I called on Sunday for a hot water tank replacement and they came out Monday before noon. Ethan was great! They even took some money off because the tank had a minor dent in it. Highly recommend.
Ethan and Daniel just installed our new tankless water heater. They did a ton of work, did a great job, cleaned everything up and were very professional and respectful! Ethan even stayed, without complaint, until 7pm, waiting for RG&E to show up to turn our gas back on. We're very satisfied and would not hesitate to…
James did a wonderful job installing a new water heater for us! Informative, friendly, and able to get the task done in fast fashion are some stand out notes from the job.
From initial estimate through completion, we were very impressed and pleased with results. Daniel and James C. are knowledgeable, efficient and polite. Great company.
Ethan was very knowledgable and nice!! And he did a great job cleaning up after he was done!! I would definitely recommend!!
I cannot say enough about how pleased we were with Nick W. and Ron T!! We woke up to our water heater leaking yesterday. Nick was at our house in no time and we had a new tank before lunch!! Both Nick and Ron took such great care of our basement items!! We will definitely let people know how great Pride Plumbing…
James from Pride Plumbing was very professional and through. James pointed out things that needed to be addressed. Highly recommend Pride Plumbing and their employee James.
James and Nick were great! James came the next day to diagnose the issue and returned week later for the non-emergency replacements! I don’t know anything about plumbing but the price was reasonable and both James and Nick were personable and professional while they were here!
Daniel was great! He explained every price, service and unit option for my new water heater. It was installed quickly. It's nice to have hot water again. Thanks Daniel!
update! This one includes a fantastic tankless water heater we got installed from David and James H -- super friendly, detailed, efficient, and overall fantastic technicians. Now back to my prior review, which still stands: I'm really happy with Pride Plumbing. Shout out to all the techs: David, Nick, and many…
Shane was great at explaining and showed up on time. Nice to see a company with great values in the community
My hot water heater was serviced by David and Jaimee. They were friendly and very professional.
Daniel, Ian, and Shane were very knowledgeable, courteous, and neat. Would trust them with any of our plumbing needs. Highly recommend
Just and Ian were great! Justin clearly explained the options for a new water heater, with no pressure to go with the expensive approach. He listened closely to my concerns and then they did the work professionally and to my specifications. I'm very happy with their professionalism and the quality of their work!
Very professional service. Competent and friendly people. Justin and Jamie, installers, were especially good.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
