Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Prime Pest and Lawn - El Paso logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%88+12.4Replies to reviews 7%55+3.9Craft & service penalty97−0.3Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Prime Pest and Lawn - El Paso

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 49 leaf removal services · 4.8★ from 2,300 Google reviews

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Report card

Percentile vs other leaf removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest and Lawn - El Paso is better than 79% of leaf removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest and Lawn - El Paso is better than 71% of leaf removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest and Lawn - El Paso is better than 97% of leaf removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest and Lawn - El Paso is better than 88% of leaf removal services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest and Lawn - El Paso is better than 89% of leaf removal services.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest and Lawn - El Paso is better than 55% of leaf removal services.C
55

Reviews for your job

Customers hired Prime Pest and Lawn - El Paso for 8 kinds of job.

Prime Pest and Lawn - El Paso for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.278
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$103
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 278 Google reviews tagged “Bug & insect extermination” · showing 20

AlexLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★

We’ve been a client since they came knocking on our door here in the 79925 over 2 years ago, the last time the guy came out to spray he took exactly 4 minutes for the entire for the front/ exterior and inside, we know it was 4 minutes because we have Ring cameras. Previously before that another issue we had was…

Paid $80–100OverpricedSpider exterminationGeneral pest inspectionCockroach extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Love the video and detail in the summary. Thank you for providing amazing customer service.

Paid $40–60Great priceSpider exterminationBug & insect exterminationAnt extermination
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Charles did an excellent job. He is very polite and professional.

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
OmarLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Gabriel was extremely accommodating. Great job. Highly recommended

Reasonable priceBug & insect extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

excellent service christian thanks!! He knows how to do his job very well and he is a respectful person

Paid $40–60Reasonable priceBug & insect extermination
Jose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Friendly and always a professional

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
ElbaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Muy amables, excelente servicio, rápido y eficaz , muchas gracias

Paid $40–60Great priceHome inspectionBug & insect exterminationAnt extermination
BLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Do not use this company… I fully regret using Prime Pest and Lawn, El Paso, or Las Cruces whatever they are their text messages. Do not even match what they have here on Google, which is probably why they lied to me in the first place. I have tried to call them to have an intermediary spray as the sales guy promised…

Paid $140–160Not sureBug & insect extermination
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tyon was fast and friendly.

Paid $60–80Reasonable priceBug & insect extermination
DanielLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job! Friendly! Completed outside and indoors in about 30 minutes or less

Paid $20–40Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Roberto9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

quick and professional Thanks.

Reasonable priceBug & insect extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brandon did a great job! He was professional, helpful, and personable.

Paid $40–60Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
ArandyLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They always do a great job and are very professional.

Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Mona13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We appreciate your work Tye, reliable and friendly

Paid $60–80Reasonable priceSpider exterminationBug & insect extermination
Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

was helpful and followed request. provided helpful instruction towards the chemicals.

Paid $20–40Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. He was very Professional.

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ty treated all problem areas and baited for ants as he noticed an additional issue I had overlooked! Great job looking out for your customers!! Thanks Ty!

Paid $40–60Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
Alberto4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Quick walk through with good information. Worth the time. Communicated well prior to arriving. Thanks 😀Tina & Beto

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Arrived on time. He is very knowledgeable and willing to work with the customer.

Paid $20–40Great priceGeneral pest inspectionBug & insect extermination
Vanessa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very happy with the service Brandon provided he was super friendly and addressed all my concerns very happy

Paid $80–100Reasonable priceRodent exterminationSpider exterminationCockroach extermination

Show more bug & insect extermination reviews (258 more) →

Price

$680% vs typical leaf removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 57%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination277$50–$103
General pest inspection226$53–$79
Ant extermination142$70–$109
Home inspection126$45–$106
Spider extermination114—
Hornet & wasp extermination89$45–$86
Cockroach extermination83—
Mosquito extermination44—

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