How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%88+12.4Replies to reviews 7%55+3.9Craft & service penalty97−0.3Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREPrime Pest and Lawn - El Paso
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 49 leaf removal services · 4.8★ from 2,300 Google reviews
Report card
Percentile vs other leaf removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Prime Pest and Lawn - El Paso for 8 kinds of job.
Prime Pest and Lawn - El Paso for general pest inspection
Clear ✕All 226 Google reviews tagged “General pest inspection” · showing 180
Excellent service by our technician.
Charlie is great! I will wait for my service until Charlie is available!
We’ve been a client since they came knocking on our door here in the 79925 over 2 years ago, the last time the guy came out to spray he took exactly 4 minutes for the entire for the front/ exterior and inside, we know it was 4 minutes because we have Ring cameras. Previously before that another issue we had was…
Charles did an excellent job. He is very polite and professional.
Bryan was courteous and professional. He perform his duties as I had expected.
⭐️⭐️⭐️⭐️⭐️ Tyon at Prime Pest & Lawn did an outstanding job! He was extremely efficient, thorough, and professional from start to finish. He took the time to listen carefully to all of my areas of concern and made sure everything was addressed properly. I really appreciated how respectful and attentive he was…
Great job! Friendly! Completed outside and indoors in about 30 minutes or less
They always do a great job and are very professional.
Charlie/Charles B came out to our place and was very friendly and thorough with the interior and exterior of our home! Thanks Charlie you're the man!!
Grear work!!! Very knowledgeable and patient with my questions. Didnt get offended when I asked him to show me if he saw any termites. And he showed ne proof. So I like that very much abiut him. Definitely recommend him. I didn't have to pay for this termite inspection it came with a deal from Bug Out.
Great service. He was very Professional.
Quick walk through with good information. Worth the time. Communicated well prior to arriving. Thanks 😀Tina & Beto
Arrived on time. He is very knowledgeable and willing to work with the customer.
Brandon is awesome! Knowledgeable about all the service friendly provides great service!
René was professional, knowledgeable, and provided excellent pest control service. He explained everything clearly, arrived on time, and made the entire process easy. Highly recommend René for anyone needing reliable pest control!
Charlie was very professional and asked what areas needed attention. Completed spraying the inside and outside of the house. Very happy with the work done.
Cristian did a great job. Friendly and professional!!
Very friendly and helpful person who helped me understand what the services were about and how they worked. Thanks for your help and support.
Gabriel arrived at the scheduled time. He sprayed inside and out. He was friendly and attentive. He answered questions my wife had.
. Tion is very professional and performed great service. Thank you
“Brandon did an excellent job! He was very friendly, professional, and made sure to complete the full service thoroughly. I’ve been using Prime Pest and Lawn for a while now, and they’ve consistently provided great, reliable service every time. I really appreciate their attention to detail and customer care. Highly recommend!”
Tyon is a very professional and respectable young man. Very thorough in spraying the yard.
Brandon was great
Explained the service being given and what needs to be done
Nice work, always on schedule. Brandon does any excellent job every time and is always courteous :)
Tyon conducted excellent service Awesome job
Brandon did a good he explained everything he was going to do he was very nice and respectful.
Tyon was polite, and very professional! I'm satisfied with his work and I definitely recommend him and Prime Pest and Lawn!
Very professional and friendly.
Brandon was great
The technician is always polite and professional.
Excellent service from Brandon today, he always look for every detail and do a great job.
First visit and Gabriel give me a call let me know his ETA and when arrived went over the treatment he was going to do and answered all my questions I had. He was professional and had great customer service skills.
EXCEPTIONAL SERVICE! Tyon did an amazing job on our treatment today. He took his time and was very thorough and knowledgeable on what he was applying!
Brandon is always very professional and always listens to my concerns. He took care of a very serious insect problem and so far, so good. Thank you! Ps I appreciate that he is always very positive.
Tyon was professional, knowledgeable, and courteous. Price was very reasonable and I look forward to having him come back every other month. Thank you.
Very professional, friendly, and takes the time to keep the customer updated on what he’s doing and information on what to watch for.
Prompt service, showed up on time and was very efficient treating the property. Highly recommend this service, already seeing bugs croaking .....
They do a good job, are friendly and understanding
Oh I was very happy with Graft he's very courteous,he's here on time and he follows through thank you glad you have an employee like Jarred !!!!
Great service!
Brandon provided great customer service. He informed me of a pest problem arising and took care of it. He also covered his shoes with shoe covers before entering my home which is very much appreciated. Two thumbs up for Brandon!
Rene did an excellent job of weed spraying and general insect spraying for us. Would be very happy if Rene were scheduled for future periodic applications.
I give Brandon a 10+! He was always polite, kind and approachable. He always called to let me know he was on his way. He was always thorough on the spraying. God bless him. Unfortunately, today is the last time for service, but a big thank you!!😊
Tyron did a great job. We explained our concerns and he made sure to address them. Thank you Ty.
Gabriel was very friendly and punctual
Muy buen servicio
Brandon Salas was very professional explained what he was going to do and did a great job of it.
He was professional and took note of the weeds they were growing and adjusted the amount of weed killer to put on the lawn.
Thank you Tyon for being so meticulous with our service today. Thank you for your great service. He went above and beyond and not to mention the great customer service.
Came and did a fast and thorough service! Definitely recommend and will be booking again
Very friendly and explained everything he was going to do.
He went above and beyond to service our home. Very respectful, he made sure to get every inch of what my wife and I asked for.
Great service. Prompt arrival.
Victor was very professional and did a great job spraying for my pests.
Very professional and took time to explain where certain bugs could potentially be coming from and even offered home remedies for them
Tyrone did an awesome service. Very respectful
Team was very friendly and helpful. They were knowledgeable and answered all of our questions!
Knowledgeable, thorough and on time! I’m excited to be working with such a good company for the maintenance of our new home.
Charly was through, kind and professional. Explained everything he did. Thank you for a great job
Really great service! Appreciate them taking care of all the weeds and bugs not being a bother anymore and all for a great price!
10/10 best experience! First impressions are huge and Charlie went above and beyond to make sure the front and back yard were taken care of! Definitely will recommend and use this service again!
First time customer and I have to say, rene did a fantastic job at servicing my home as i had specifically asked for.
Grafton was very friendly and professional, and took the time to explained exactly what he was going to do. He sprayed the perimeter of our house; found Wasp-Hornets nests i had not seen and did an excellent job of eradicating them.
Great customer service. Charles explained everything to us and was very helpful and did sufficient work
Gabriel was quick, friendly and efficient! Great service 👍🏽👍🏽 Weed killer on the back frontage property of our home
Brandon came by again today and took care of insect control as well as weed control throughout my home and property. He was very respectful as he walked throughout my backyard and ensured to close the gate behind him. A complete professional job. We'll done. Brandon is a credit to his company and they should be happy to have him as an employee.
Great service! They only took 15 minutes from the time they rang the door bell to leaving.
Had Gabriel come by today and help with servicing the yard for pests and weeds. Gabriel was very helpful. Great customer service! Great company!
Gabriel did an awesome job. Super polite and professional. Very patient. Answered all my questions and explained all the treatments.
Great service and professional
Quick, efficient, and friendly
Jarrod was polite, answered questions, and explained things well.
Dwayne and Tony were awesome! Friendly and well knowledgeable on what they were doing for me. Everything was well explained and no complaints whatsoever
Rene was awesome and very knowledgable! Im glad chose Prime Pest for our pest and lawn needs!
Tyon was very nice and polite and did everything I asked.
Charles with Prime Pest and Lawn did a great job! Easy to talk to and great customer service!
If I could give a zero I would. You guys didn’t come out for 4 months still took my money, didn’t come out for 3 months till I Called and was told the tech had an emergency had no emergency. I called in December to see why no one came and no answer was given to me on why a new appointment wasn’t scheduled I kept…
Charles did an awesome job. While I wasn’t home when he arrived to do the work all areas were covered as discussed. Looking forward to continued lawn care and pest treatment.
My technician that came out Charlie he was awesome. He was very friendly, very professional and very expedient. I greatly enjoyed meeting him and having him service my property.
1st time service was professional and friendly did what he had to do. No complaints.
Tony did a great job! He explained to me Exactly what he was going to very detailed on a way that I understand Very well. Thank you
Today was serviced by Tyon J. He is always friendly and respectful! He completed a general pest control treatment and treated my lawn for weeds. Thank you, Tyon for not using the blue dye. Always great service!
Very pleased with the great service Brandon made at home. He is very helpful, polite and kind. So happy with his work !
Charles was pleasant to speak with! Very detailed and explained his work process. Allowed the opportunity to ask any questions or concerns. Highly recommend!! AAA+++
I had a great experience with this pest control service. The technician arrived on time, was professional, and thoroughly inspected my home. They explained the treatment process clearly and answered all my questions. Overall, I’m satisfied and would use them again.
Jarrid was great, quick and polite. I would love for him to service my Home all the time
JARED was very courteous and very knowledgeable of his work. Sprayed every corner outside and inside of my home.
Always on time good service
Victor from Prime Pest and Lawn is super friendly, showed up right on time, and really knows his stuff. He made everything easy to understand and took care of everything way better than I expected. Definitely recommend!
Not sure if his name is Grafton C, but Tony C was very professional and walked me through the entire process he was doing inside and outside as well. I highly recommend him for other clients and for me as well.
Tony aka Grafton was very professional and attentive on spraying inside and outside as well. He was very thorough of the process. I highly recommend him to other clients.
Communication through text before and when he arrived. Came to door to ask if I preferred all the lawn sprayed or just a spot spray. He let me know I could call later if I still want the whole lawn sprayed
Charlie did a great job! Friendly & Informative!
Charles was great! Explained what he was doing and what the products he used were for. Amazing guy!
Tyon was professional and got the job done quick and effectively.
Quick and professional
Thank you very much. As always, excellent work.
Met Charles at the door, very polite and wasn’t expecting him but yes, I had him do the pest control he cited he would be here long enough to do a thorough inspection and I can see from the middle of my house the front and the back I never saw him again, but I trust he did it when I looked out the front window. His…
Tyson was communicative, friendly, and effective; I was happy with our interaction and the service he provided today,
Great service no issues and explained the process
Great customer service and customer experience. Timothy did a great job!!
Prime Pest and Lawn Control’s tech, Timothy was great! He was very polite and informative. He went through the yards very efficiently. He is very professional! I would definitely recommend him and Prime!
Great service!
Brandon was awesome! Very professional and courteous. Did a great job treating our problem areas.
Timothy is well knowledged in treating my house and always great. Prime pest and lawn is professional and has great customer service.
Brandon did a great job in my house keeping a great and professional communication.
Give Victor the $5 or $15 will be better, he gave us a great service and following up, thank you Victor.
Brandon did such a great job
Timothy was very good. Explained what he was going to do.
Thanks for coming out but the blue spray must’ve been on the maximum setting that day. The intensity of the color was a shock but not a huge deal, the spray on some of the outdoor kid toys though is what made me leave 3 stars only instead of the usual 5. I know the product is safe to be around after application but…
Communication and punctuality is awesome!
Excellent service
wonderful job
Timothy was prompt, quick, and communicative!
Always on time and provide excellent service.
Prime did a great job during their last visit. Their technician Tyon made sure to distribute pest and lawn control throughout every nook and cranny we had. He was friendly and timely. Prime have a heads up of about 24-hours of the service so they would give any of their customers the appropriate level of courtesy…
Brandon was polite and didnt question when I requested to skip rooms. Professional and. My complaint is my back gate was not properly latched and my dog could have gotten out if I had let her out back and not noticed.
Great service !
Very friendly and motivated.
Christian has proved service for my home on two occasions, very professional and always polite. Great service! Kyle is a new trainee and was with Kyle, we look forward to working with both of them in the future.
Ty is very thorough and took his time. No rush. Sprayed everything evenly. He’s friendly and professional.
Prime Pest and Lawn is a newer service for us, definitely appreciate the excellent service and results I’m seeing. Chris did my service today, listened to the problems we were having, and did a very thorough treatment. A new tech today, Tim! Very thorough, and asked me if I had a questions or new needs!
Very friendly
Went above and beyond
Victor was great! He gave us a 10 minute heads up so we could put our dogs up and made sure to check with us if there were any concerns to address. He also made sure we know how long to keep the dogs out of the yards so they didn’t get sick from the treatment.
The man that was going to service my house had called the main office saying I had canceled the appointment. Good thing the office called to check on this. I told the office I never canceled and I was waiting for him his window of arrival was 8:30-10:30. He didn’t show up until closer to 3:00pm. It’s a game with…
Ty did a fantastic job!
Great job very Professional.
Timothy was very nice and professional. He’s knowledgeable and he’s very personable.
Very good customer service. Brandon was very nice. Recommend !
Brandon was kind and professional. Great service. Quick and easy pest control/prevention.
Brandon was awesome! Super friendly, on time, and explained everything clearly. He made sure to check all the problem areas and took his time to make sure everything was done right, definitely appreciate the great service!
Today I had Prime, Pest and Lawn (Victor) come by to service my home for pest control and lawn care.Victor.was superb! Warm personality, professional and very knowledgeable. Amazing customer service! Thank you again to Prime Pest and Lawn for helping me keep my house protected.
Very professional and excellent service!
Great Service, prompt and they go e good instructions of you are a pet owner. Tyon did a great job servicing my home.
Timothy was really professional and helpful.
Excellent service today! The tech was very professional and very thorough.
Lawrence does a great and thorough job and covers the services as agreed to.
Tim did a wonderful job, and was a very polite young man.
Great work, courteous, professional and respectful, I would recommend Brandon as their technician to service your home! Thanks again Brandon !!
Friendly, patient, worked with my schedule making multiple visits
Tim’s service was great and he answered any questions and concerns I had :)
Very satisfied with my pest control, job well done.
(Translated by Google) Cut (Original) Jarrid
Gracias a Brandon Salas, amable, puntual y cuidadoso a la hora de fumigar.
Victor is friendly and informative. Thank you Victor for helping us
Timothy provided great customer service before and after arriving at my home. Treated the house efficiently and was very courteous.
The work was done in a professional manner and efficiently.
Christian showed up today and was very professional. Christian was very kind and did a great job. Would highly recommend!
Javier came out and helped us with the jungle that has grown is our backyard due to recent storms. He took his time to make sure he covered every area of our yard and was very professional and friendly! Amazing service!
My technician Javier C was very professional and polite. He took time to explain to me what he was going to do and listen to any concerns that I had and addressed them. I appreciate his professionalism and courtesy.
Jarrid was excellent. He answered all my questions and I think he did a thorough job of spraying. I have had prime pest control for over a year and I have had very minimal issues. They are very quick to respond. I would definitely recommend them.
Timothy was prompt and thorough. He was fast and efficient. Did everything we needed and even took time to check spots in the yard I didn’t think about. He was great!!
Great job, Christian! Always professional and thorough. Looking forward to seeing you again.
Our service provider, Victor, checked in to make sure we weren't having any pest related issues since the last visit.
First month trying the service. Zack was great in his sales. He was not aggressive or pushy but gentle enough to be informative and friendly. I don't like memberships but a 12month contract was reasonably priced. Cameron came by to do the work. He was also friendly, professional and knew what he was talking…
Cameron came out and was professional and polite and did a great job!!
Christian showed up on time as scheduled and was very thorough with his work, explaining things as I asked questions. highly recommend him to others.
Chris and Pablo, were great. Took time to explain everything being done.
Christian and Pablo were awesome very informative and helpful
Kyle did a great job with everything!
Frank R took care of bugs in and around the house. Was very efficient very polite positive attitude was here on time. Did a fantastic job.
On time!!!! That’s a big one for me and that they were. Very kind workers and maintained professionalism
Can’t express exactly how inexpensive yet valuable PP&L is as a homeowner. Since day one we haven’t seen 1 bug. Darren is awesome! Only 5* because 6 isn’t an option.
Elias was very kind and professional, he informed of everything the company does. He took the time to walk me through the process and listened to any concerns I had. I appreciate his honest work.
Andrew did an excellent job
This company is very professional. Both the salesman and the technician had outstanding communication and work ethics. Everything was explained completely with no jargon. They took care of the ants and insects outside my home very quickly and gave an assurance of their work. Best of all, Prime has the best prices in El Paso county. 🙌🏽 ⭐️ ⭐️ ⭐️⭐️⭐️
Quiero dar las gracias a andrew por el buen servicio que dio muy atento
Andrew did a very good job during service call. He was polite, professional, and provided an opportunity for me to ask questions. Good experience.
Darren just finished up at my house and I am very pleased with the work he did. Very kind and professional. He listened to where we were having pest issues and went above and beyond to make sure that area was treated.
Darren was very professional and polite.
Andrew was great! Showed up right on time and was very knowledgeable! Would recommend to everyone.
I would definitely recommend Prime pest & lawn. Our technician Andrew was quick, knowledgeable and professional. He did a good job of getting the hard to reach spots where bugs get in.
Andrew was on time and he was able to get rid of a wasp hive. Very professional and friendly.
Andrew was great, friendly and professional. He took his time and payed attention to detail.
Very professional and fast service.
I recently had the pleasure of hiring Prime Pest and Lawn to address a pest issue in my home, and I must say that the experience surpassed all my expectations. From the initial consultation to the completion of the service, Prime Pest and Lawn exhibited exceptional professionalism and expertise. However, I cannot…
Great service! He was quick and did the job! Thanks
10 out of 10 would recommend! Professional, on time, quick and efficient service. A day later and my ant/wasp problem is solved. If you need pest control do not hesitate to call this company. Will be using them monthly. Thank You again from one happy customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 277 | $50–$103 |
| General pest inspection | 226 | $53–$79 |
| Ant extermination | 142 | $70–$109 |
| Home inspection | 126 | $45–$106 |
| Spider extermination | 114 | — |
| Hornet & wasp extermination | 89 | $45–$86 |
| Cockroach extermination | 83 | — |
| Mosquito extermination | 44 | — |
