Experts Reviews · Company report
Prime Surplus Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Prime Surplus Cleaning

Valdosta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 5.0★ from 148 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Surplus Cleaning is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Surplus Cleaning is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Surplus Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Surplus Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Surplus Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Surplus Cleaning is better than 37% of carpet cleaning.D
37

Reviews for your job

Customers hired Prime Surplus Cleaning for 5 kinds of job.

Prime Surplus Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 79

All 24 Google reviews tagged “General carpet cleaning” · showing 20

Jasmyne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job well done. I’ve had the same deep set in stains for two years now. I’ve paid two other carpet cleaning companies who couldn’t get them out. These guys knew what they were doing I honestly thought the carpet just needed to be taken up but Prime Surplus brought it back to a life that I’ve never seen it before. 10 out of 10 will recommend. Thanks

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Rodriccas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used prime surplus cleaning for my carpet cleaning needs. He was very professional and did an awesome job. I will definitely consider using them again in the future. I recommend them for your future cleaning needs as well.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jade8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I don’t know about the value, I am new to the area but the service and the quality was amazing. They were so accommodating and fast. I would reuse this company in a heartbeat.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
anesha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He did an AMAZING job. Our carpet was completely transformed. Very surprised with the outcome. Definitely recommended.

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, I was very happy with the outcome of my carpet. I would highly recommend this company! They were very professional, well rounded, and very nice. They also have a very reasonable price and got me on their schedule quickly. They showed up on time and wasn’t late. I would highly recommend if you need your…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ideal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great and professional service. Made my carpet and area rug look brand new.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will definitely use this company again!! They were prompt, did an excellent job!! I was extremely pleased !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kimesha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentleman who serviced my home today were very professional, courteous, and thorough during this first time experience. They also provided general knowledge about the service and its importance. Excellent customer service at it's finest!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
JulioLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, on time, and left my home amazingly clean! I would highly recommend!

General carpet cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prime Surplus did a great job - was extremely professional, helpful, and pleasant. The difference in the carpets they cleaned is unbelievable

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My carpet had stains that I could not remove and he was able to get them out immediately. Very good service. I will call again

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jovita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

De'Vontae valued the quality of of his profession. He made sure our carpet was thoroughly treated before cleaning it. I would definitely use this service again. Thanks Mac Clean for sending him and thank you Prime Surplus Cleaning for cleaning our carpet.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prime Surplus Cleaning did an outstanding job of cleaning my carperts and tile floors.Very professional and reasonably priced. Will definitely use again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very satisfied with Prime Surplus cleaning. They did a very through job and my carpets and recliners have never looked better!

General carpet cleaningUpholstery cleaningPet stain & odor removal
Clarion5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Quality+ Professionalism
George4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Quality
DanielKimberly4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
laquanta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Antonie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Frederick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (4 more) →

Price

$149-44% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning24$170–$334
Pet stain & odor removal12$139–$360
Area rug cleaning7$170–$447
Upholstery cleaning5$189–$359
Carpet steam cleaning2$176–$340

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