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Prime Tree Experts LLC

Tree service · West Columbia, SC · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%99+25.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 99 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 89 Google reviews · 22 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Prime Tree Experts LLC at a glance

Google reviewers rate Prime Tree Experts LLC five stars based on eighty-nine reviews, noting the owner responds to all feedback. Customers frequently cite prompt scheduling, reasonable pricing, and professional tree removal, stump grinding, and cleanup services. Recurring themes include efficient crews that arrive on time, handle complex jobs carefully, and leave properties clean. One four-star review mentions debris and tire marks left on a driveway, though most clients express satisfaction with the thoroughness of the work.

  • Google rating: 5.0 out of 5 from 89 reviews (98% five-star).
  • Reviews on this page: 89 Google reviews (82 with written comments, 15 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Tree Removal Service serving West Columbia, South Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction97Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 99 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
Prime Tree Experts LLCTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Tree Experts LLC: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Tree Experts LLC: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Tree Experts LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Tree Experts LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
–

Bar = this company · dark tick = category median.

Star ratings

89 Google reviews we collected

  • 5 stars8798%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 82 written reviews

  • Praise19899%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3560%
  • Reasonable2340%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3819%
  • Price & value3819%
  • Would recommend3819%
  • Staff & attitude3618%
  • Speed & response3518%
  • Communication74%
  • Honesty & trust74%

What customers talk about

We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I had a great experience working with the Prime Tree Experts!”
  • “They were able to schedule an in person estimate very quickly, and with all the quotes I asked around, theirs price is the most reasonable.”
  • “I will use them again when I need to have a tree removed.”
  • “And the tree removal/stump grinding services were done professionally in one day.”
  • “This service was extremely prompt, efficient and very reasonably priced compared to the 6 other companies I had provide estimates.”
  • “…y informative about what each job entailed in determining costs and explained to me exactly what to expect; he called back immediately after each job…”
  • “If you’re looking for a reliable, hardworking, and professional tree service, I highly recommend Juan and his team!”

People customers mention

  • Juan 12 reviews
  • Pablo 5 reviews
  • Santiago 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Prime Tree Experts LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great company to work with. I will use them again when I need to have a tree removed.

Great priceTree stump grindingTree trimming & pruningTree removal
Catherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience working with the Prime Tree Experts! They were able to schedule an in person estimate very quickly, and with all the quotes I asked around, theirs price is the most reasonable. After the quote is approved, they were able to schedule the crew to come over just within a few days. And the tree…

Customer photo from Catherine's review
Reasonable priceTree stump grindingTree trimming & pruning
RooseveltLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They cut my tree down, grind up the stump, hauled all the wood away and fill in the hole where the tree was originally standing. Did a great job. You cannot tell I even had trees there.

Customer photo from Roosevelt's reviewCustomer photo from Roosevelt's reviewCustomer photo from Roosevelt's review
Reasonable priceTree stump grindingTree removal
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a huge dead oak tree in close proximity to the side of my house. Prime tree safely removed the tree and performed stump grinding. This service was extremely prompt, efficient and very reasonably priced compared to the 6 other companies I had provide estimates. Would absolutely use them again!

Great priceTree stump grindingTree removal
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Removed 2 large trees and trimmed low hanging branches from others. One tree was hanging over a shed, but was removed without incident with excellent rigging. All work was done in a steady light rain.

Raul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend! Santiago and his crew came out quickly and the work they did was really good. They were efficient, did not damage anything and cleaned up after themselves. Much appreciated!

Great priceTree removal

Photos

Customer reviews

5.0 ★★★★★ 89 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christie Alexander1 reviewTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very impressed!!!

  • Price assessment: Reasonable price
  • Services: Tree stump removal
Response from the owner · a week ago

Thanks so much for the awesome rating! Our team is thrilled you had a great experience!

janet potts3 reviewsTotal number of Google reviews janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional! Looks so much better,

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
Response from the owner · a week ago

Thank you so much! Our team is thrilled to hear you’re happy with the results. We appreciate your support!

Judy Hall6 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to work with. I will use them again when I need to have a tree removed.

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago

Thanks so much for the awesome review! Our team looks forward to helping you again anytime.

Mike Furman5 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome work ! Very kind and professional Very well pleased

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Response from the owner · 3 weeks ago

Thank you so much for your feedback. We appreciate your business!

Catherine Chi7 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience working with the Prime Tree Experts! They were able to schedule an in person estimate very quickly, and with all the quotes I asked around, theirs price is the most reasonable. After the quote is approved, they were able to schedule the crew to come over just within a few days. And the tree removal/stump grinding services were done professionally in one day. Thank you for the hard work and Ill recommend them to anyone looking for tree service!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding, Tree trimming & pruning
Response from the owner · 2 weeks ago

Thanks so much for your kind words! Our team is thrilled to hear you had a smooth and professional experience.

Roosevelt JacksonLocal Guide · 14 reviewsTotal number of Google reviews Roosevelt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They cut my tree down, grind up the stump, hauled all the wood away and fill in the hole where the tree was originally standing. Did a great job. You cannot tell I even had trees there.

  • Price assessment: Reasonable price
  • Services: Tree stump grinding, Tree removal
Response from the owner · 2 weeks ago

Thanks so much for the awesome review! Our team is thrilled you’re happy with the job and cleanup.

Kristi Dikranis3 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a huge dead oak tree in close proximity to the side of my house. Prime tree safely removed the tree and performed stump grinding. This service was extremely prompt, efficient and very reasonably priced compared to the 6 other companies I had provide estimates. Would absolutely use them again!

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
Response from the owner · 2 weeks ago

Thank you so much for your fantastic review! Our team is absolutely delighted to hear that you were pleased with our service and pricing.

Jeffrey Babetz1 reviewTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Removed 2 large trees and trimmed low hanging branches from others. One tree was hanging over a shed, but was removed without incident with excellent rigging. All work was done in a steady light rain.

Response from the owner · 2 weeks ago

Thanks for trusting our team in challenging weather. We’re glad the careful rigging and cleanup made everything go smoothly!

Raul Gandara7 reviewsTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! Santiago and his crew came out quickly and the work they did was really good. They were efficient, did not damage anything and cleaned up after themselves. Much appreciated!

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 2 weeks ago

Thank you for your kind feedback. Our team is pleased to know that you are satisfied with the prompt and meticulous service provided.

Kim Gordon8 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% pleased and 100% will use them again! Great pricing, polite and mannerful, hardworking crew that worked 12 hours in SC heat to take down and haul off 6 massive trees.

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 2 months ago

Thank you so much! Our team loved helping you and appreciates your kind words about our hard work and service.

Prime Tree Experts LLC on Google Maps →

Business details