How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%41+2.9Craft & service penalty93−0.7Momentum penalty58−4.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPristine Plumbing Inc
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 1,933 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pristine Plumbing Inc for 8 kinds of job.
Pristine Plumbing Inc for drain cleaning
Clear ✕All 120 Google reviews tagged “Drain cleaning” · showing 100
Eddie was very competent and friendly. He took the time to show me how to keep the problem from happening again which I really appreciated. Great service!
Mike is very responsible and worked hard to solve the problem. Very professional.
Outstanding service! I was pleasantly surprised by the quality of the work and the professionalism of Pristine Plumbing. They came out to help with a slow-draining bathtub and quickly diagnosed and repaired the issue at a very reasonable cost. The pricing was fair, the service was efficient, and the entire…
Oscar did great job, very professional. The reason for the 4 stars, very overpriced.
Stay FAR FAR AWAY from this company!! We had a simple kitchen sink plug which took them 10-15min to snake and they charged us $525 🤦♀️🤬 We could have bought a 75ft snake off Amazon for $349 and did it ourselves and kept the snake for future use.. TALK ABOUT PRICE GOUGING😡 Do yourself a favor….Call a different…
Andres did a great job keeping me informed and updated during the process. Educated me about other possible ways of preventing future issues.
I love the service very PROFESIONAL
As usual, excellent & fast work by Ryan.
We had a clogged pipe in the kitchen. The team at Pristine Plumbing solved our problem efficiently, keeping us informed all the time of the cleaning process and giving price options. Thank you!
Needed to unclog the line from the dishwasher to the food disposer, Ali Habibi came by and took care of it. Gave me a fair quote/estimate and then got to work. Also, came and tested the water levels and pressure. Would recommend Pristine Plumbing for any plumbing needs.
Our technician showed up promptly, explained the problem, cleared the drain, answered our questions and showed us what our drain looked like on his camera.
Dwain Bush has provided phenomenal service and support to our plumbing needs. He installed new copper pipes around our home with exact fittings including a shutoff valve that never existed. He also cleaned out our water heater and added a new valve as well. His attention to detail has made him an expert on plumbing…
Joe Mounga from Pristine Plumbing came to install a shower faucet today. He’s a very professional plumber who kept me well informed throughout this process. He certainly is a credit to Pristine Plumbing. Congratulations to Pristine for employing professional, knowledgeable workers. I will always be a Pristine Plumbing fan for all future plumbing needs.
installed new filters in the Home water filtration system he installed earlier. Excellent work and great all around guy. He is already scheduled for our next job.
I had my tankless water heater flushed by Pristine plumbing, Andy was great he was so knowledgeable and efficient he was extremely polite and caring. I highly recommend this company for your plumbing jobs.
Had the displeasure of having issues with my kitchen sink twice. Had the pleasure of Jim coming by and fixing those problems both times. Jim is a great guy and very knowledgeable about plumbing. He solved both issues in a timely fashion and we had a good time chatting while he did it. UPDATE: Had another instance…
He was professional ,kind, and explained every step and every option. SUPER impressed with his persistence to finish the job. What was supposed to be a simple clog became a 4 hour fix. He was awesome.
Rob was very professional and remembered coming to our house before. He did a great job diagnosing the problem and giving multiple solutions. I trust him and know he is going to do a great job
Excellent service Very professional, would highly recommend
I had a very positive experience today with Pristine Plumbing. Jim took care of everything, leaving all of our sinks in perfect working order. He even went above and beyond by removing built-up sediment and fixing some faulty faucet handle installation, all problems that bothered me but not enough for me to find…
These guys were awesome. Came out super fast, were very straightforward, polite, professional, and got the job done quickly. Would definitely use again.
Jacob was great! Very professional and did a great job.
Johnny to the rescue! If you run into any plumbing problems, Johnny is the man. He is fair, honest, and kind. My husband and I were very happy with the service we received from Pristine Plumbing and will be reaching back out to them for any future needs!
Rob Parsons was professional, courteous, and explained everything he was working on. He was efficient with his time and was in and out with all worked completed in less than 90 minutes from the time he knocked on the door and cleaned up. Really appreciate the work that was done. Will be going back to Pristine…
RB is always A++++ Professional! THE BEST! ◡̈
Extremely professional and very pleasant and empathetic to the situation. I highly recommend, and if you get RB I know you're in good hands.
Tyler was amazing!
I can't recommend this company or my plumber Xavier Carter more. They (he) are the best. Prompt, courteous, knowledgeable, and cost-effective.
Truly felt they were professional, honest, and quick to respond and repair. Our tech and his team knew their stuff!
Tyler knows his plumbing and is very ethical. When I first got the initial estimate, I was a little taken a back but moved forward because there was something about Tyler I trusted. By the end of the job, the total invoice was cut by 30%. Tyler went above and beyond to salvage what could be saved and replaced only…
I’ve had two different technicians come to my place on two separate occasions and both times they were wonderful! Pleasant, professional, courteous, and helpful. I would highly recommend Pristine Plumbing to my friends and neighbors!
Jim was very good to work with and his knowledge and experience really shows. Also his helper Ben was also sharp. Also Steve was on the job site and he was very experienced so I would recommend this company highly
Jim expertly solved the problem of a Y shaped connection between two sinks where the clog was down deep in the y. He was thorough, professional, and expedited the solution. Plus—the sink area was immaculate when he finished. Would definitely recommend him and Pristine Plumbing to my neighbors. Excellent work!
The two service men were friendly and efficient and very clean. Gilbert suggested other services down the line that would be helpful to me, but did not try to push anything else at this time. I appreciate their quick work and they even cleaned the sinks! I can highly recommend Pristine Plumbing.
Eddie Nova was professional, courteous, and efficient. After a disappointing experience trying to work through home warranty, I decided to call Pristine Plumbing and pay out of pocket rather than deal with home warranty and all the hoops they make you jump through for simple repairs. I was very happy with both the…
Work performed was excellent
Our home ended up with a main line drain clog, which clogged half of the homes. Pristine Plumbing was the only company that I called that diverted a plumber out to resolve the issue. The other companies all said they would be happy to schedule the next day. Well with no working toilets in the home next day wouldn’t…
We have used Pristine Plumbing multiple times at 2 different properties over a number of years & have been very satisfied.
Cameron was very knowledgeable and explained every detail from the work that would be completed to the fee that would be charged. Extremely professional and courteous. Steve also helped with our drain and high pressure drain cleaning. We were even shown the video of the cleared drain. Superior service by far.
The technician was on time, professional, wore a mask, used shoe covers, and did a great job.
We knew we were in trouble when the garbage disposal got clogged up after tossing salad veggie trimmings into the kitchen sink and what ever we did to fix the problem just made it worse. We wanted a local plumbing company (Irvine, CA) where we live, figuring they would be 1. Be the fastest (with in a couple of…
Mario was fantastic. Professional, courteous and efficient. He explained his work and made several recommendations. Highly recommend his work.
We had a difficult situation and our technician, Mario, was very informative about what needed to be done. He made sure things were done correctly and that we were pleased when he left. Thank you, Mario. I would highly recommend this company.
Eddie arrived within his window, perfect time. He had a mask on, put covers on his shoes and pleasant. He assessed the clog and garbage disposal and explained what the problem was and in detail and showed me visuals. He’s very knowledgeable which helped me to understand. He even brought some other issues to my…
Good job. Very Pricy.
I am so lucky that I meet Tracy today! I made a same day request, they just asked me some simple questions, and set a time frame for me. But they texted me when they were on the way to the property. That saved my time! I do not need to be there at the whole time frame. When I arrived, they were here already! they…
Ilai did a great job which require several hours of diligence and hard work. Appreciated is input throughout the project. Left the home very clean.
Professional service, proper and quick problem diagnostic and quick solution
Excellent service, will definitely be using them again. Very satisfied
Rey arrived within the hour as he promised, and fact even earlier! I am still reeling from the experience — never have I had a plumber more professional or more personable. The most standout aspect was that he was absolutely the picture of pristine, so this is the perfect name for this plumbing company. He placed…
Mario was excellent and professional. I had an issue when my washing machine would run, my bathtub would fill up with dirty water. Tried clearing the clog myself with rented equipment but had no luck. Pristine plumbing came promptly, they asked many questions and tested out a few things before they decided the best…
Couldn't be happier!! Had a bad clog, Anthony came out right away and not only unclogged but used a camera and found that a part of the pipe was cracked and someone had added on pipe that was installed incorrectly.came back..on time again..and reinstalled pipe and fixed cracked pipe then did a jet turbo clean of the…
Cory was fantastic, arrived within 30 minutes of calling and was meticulous to correct the problem. The problem was larger that originally anticipated but Cory kept me updated and completely fixed our bigger issue for us. Highly recommend!
Outstanding service, great communication and very professional. Highly recommend!
Very honest and professional about their work.
Showed up the same day I called. Early is on time and I like that. Mario gave me detailed explanation of what he was going to do and I appreciate that. Job was done very quickly and they were very respectful of my home. Thank you Mario & Ben!
Excellent customer service on all levels, from Denise in the office scheduling the perfect time, to Jim delivering an on-time and thorough service of both our toilets. We could not be happier. If you choose Pristine Plumbing, you will not be disappointed. Top notch all the way!
Courteous, fast, clean and does excellent work! Would highly recommend.
Rey was INCREDIBLE! I was referred to Pristine after my initial plumber was not available for a possible leak and for sure plumbing issue in my kitchen sink. Rey was my technician and he communicated exactly what he would be doing, followed all COVID protocols, was extremely respectful. We chatted about the issue at…
I have used this wonderful company in the past and today's experience was great too! Cory was on time, kind, super mindful and a pleasure to have here helping us. He was knowledgable and friendly and careful with our home. He answered all of my questions and spent time making sure the repair was perfect. We will…
We had such a great experience with Eddie! When I called in the morning, I was in urgent need of someone coming as your clogged drain was overflowing and flooding our laundry room and kitchen. The girl I spoke to arranged a time but when the water was getting worse, I called back to say we need someone quicker, she…
Mario Chavez the plumber that came to my house saved the day. I was originally royally screwed over by the my first plumber "Robert" from James Le Court Plumbing that was contracted by my HOA. My HOA said the plumber will come inspect my kitchen drain clog and will advise if HOA is responsible or if homeowner will…
They were very professional—told me exactly what they would do, gave me different options, explained why this or that was better in my situation, gave me updates as they worked, etc.
Mario was precise, thorough, clean and an exceptional communicator. I have used Pristine before and they never disappoint
Eddie and Elias were awesome. Exactly what you would want from a plumber. Direct, honest, informative, and didn’t push anything on me. In my experience, it is hard to find a good plumber, thankfully I found these guys. Oh and they arrived right on time! Who would of thought!
Rey and Elias were extremely professional and nice, not to mention thorough in their cleanliness and Corona precautions. Rey explained everything really well and is really knowledgeable. I give them my highest recommendation!
The tech. Jim was very professional took his time and explained everything he was going to do. I would recommend Pristine plumbing to anyone
Cameron was on time and did a great job in fixing the clogged drain in the kitchen sink. I would recommend Cameron and Pristine Plumbing any time for any plumbing work.
Eddie Nova was on time, professional, very knowledgeable about the situation. Extremely friendly and cleaned up the space afterwards. & transparent about the costs.
The prices from this company are OUTRAGEOUS. Don't throw money down the Drain. Call someone that will give you fair price.
Jim Foley at Pristine Plumbing was incredibly knowledgable and professional. He arrived on time and explained the entire process and available options in a manner that was clear to any homeowner. He fixed the clog and even disinfected the work area. He also provided great advice on how to minimize clogs and maintain…
Super responsive and professional. I called at 7 am and the work was done by 9!
I've used Pristine Plumbing for many years. They are professional. They show up when they say they will. They send a text and call when they are on their way. They are responsive and communicative. Jim, after installing a new clean out and a pipe liner, went the extra mile and cleared out an old tree stump from my…
Pristine is OUTSTANDING. This is the highest, best, friendliest level of service I have ever received or even heard of from a plumber. I’ll never use anyone else again. I never thought id describe a plumbing experience as ‘a pleasure.’ It was.
Pristine has the best plumbing professionals! This time, Tracy was our technician, and he was knowledgeable, friendly, professional, and meticulous - a great fit for a company that we use time and time again. Thank you for always being our go-to plumbing company!
Eli and his colleague were exceptional! They were not only professional and clean but completed the work in no time. I would recommend them to anyone that needs their services!! Thank YOU so much!! You are a real asset to Pristine Plumbing and they are lucky to have you as part of their team!!!
Anthony came out within an hour during a plumbing emergency and took care of everythingZ. Couldn’t recommend more!!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 141 | $54–$495 |
| Drain cleaning | 120 | $205–$478 |
| Plumbing pipe repair | 107 | $305–$1.1k |
| Toilet repair | 85 | $209–$607 |
| Faucet repair | 57 | $271–$659 |
| Faucet installation | 46 | $292–$786 |
| Water heater repair | 44 | $124–$567 |
| Water heater installation | 43 | $1.2k–$2.4k |
