How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%41+2.9Craft & service penalty93−0.7Momentum penalty58−4.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPristine Plumbing Inc
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 1,933 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pristine Plumbing Inc for 8 kinds of job.
Pristine Plumbing Inc for plumbing pipe repair
Clear ✕All 107 Google reviews tagged “Plumbing pipe repair” · showing 100
I had a leaking drain emergency and reached out to Pristine Plumbing, where I had the pleasure of working with Oscar. Initially, I decided to shop around for quotes, but after meeting with other plumbers, I immediately knew that Oscar was the right choice for us. He was not only professional but also great at…
Professional high quality courteous service
Fast, courteous and did a great job!
Honest and fantastic service! I have Been using Pristine for over 10 years and highly recommend them for plumbing needs. I recently had services for a clogged sink and then decided to install the Halo water filtration. Brian is very knowledgeable and excellent in follow up. I was so busy I didn’t make the…
They guys were great and very professional. The job was larger than expected but they got it done and got my water to my house back on in one day. Replaced the entire main from the meter to the house regulator. Ryan really nailed this repair !!!! Great job guys !!! Aliso Viejo,
So polite, diligent and professional. Pricing is fair, work is outstanding! Will use over & over.
Needed to unclog the line from the dishwasher to the food disposer, Ali Habibi came by and took care of it. Gave me a fair quote/estimate and then got to work. Also, came and tested the water levels and pressure. Would recommend Pristine Plumbing for any plumbing needs.
Dwain Bush has provided phenomenal service and support to our plumbing needs. He installed new copper pipes around our home with exact fittings including a shutoff valve that never existed. He also cleaned out our water heater and added a new valve as well. His attention to detail has made him an expert on plumbing…
This company is amazing! They show up on time, they explain everything thoroughly, and do it with a smile.
Anthony responded quickly and thoroughly. He not only made the immediate repair, he got us started on solving the bigger problem. They have been great every step of the way. We've found the plumber we will rely on from now on. This time Johnny responded to our call. He was conscientious, neat and thorough --…
AMAZING SERVICE! Communication was above and beyond. Customer service was impeccable. I really felt taken care of IMMEDIATELY. Cameron from Pristine Plumbing was awesome. I had a serious pipe burst and it caused a lot of damage. Cameron from day one advocated for us with the HOA and other vendors. We had many…
Absolutely amazing & efficient service from Bridie. Very thorough & professional. Glad that he is on your team there & helping us!
Had the displeasure of having issues with my kitchen sink twice. Had the pleasure of Jim coming by and fixing those problems both times. Jim is a great guy and very knowledgeable about plumbing. He solved both issues in a timely fashion and we had a good time chatting while he did it. UPDATE: Had another instance…
Elias and the staff at Pristine Plumbing are amazing. They are professional. They were on time and thorough. Elias listened to the problem, inspected the area and developed an action plan and solution. Elias looked professional and explained the entire process. This company has earned all my future plumbing work and…
Very quick response, professional performance, informative. Highly recommended
Friendly, responsible and professional. Thank you Fernando!! Thanks Pristine Plumbing!
Andy was smart and professional, the leak was hard to detect and he systematically eliminated all possibilities until he detected the pinhole leak. Bravo Andy.
I called Pristine Plumbing to fix a clogged kitchen drain and garbage disposal. Cameron White was very professional and walked me through the repair and options. Thank you so much for your help!
Professional service and great communication skills with exceptional work. I highly recommend a man of his talents that shows in his profession of work.
Very professional, efficient, responsive, courteous, and friendly
Cameron did a great job. He was very thorough
I have to say that this company has integrity! We had a leaking water heater that needed to be replaced. I called in the morning and they had Joseph at the house the same day around 1 pm. He introduced himself, was very polite and put on shoe protectors when in the house. He had another technician, Andy, helping for…
After hearing what turned out to be a pinhole leak in my copper piping, I contacted Pristine Plumbing and spoke with Stephanie who immediately helped locate a technician to help us out on a Saturday. RB was our tech, and arrived within 30 minutes of me placing the call. He was super helpful and since the leak was…
Friendly, knowledgeable, professional. Great response time in my need of my emergency, so thankful.
Tracy was great to deal with…. Completed everything we asked in a timely manner…. Was very clean and efficient. Will definitely have Tracy back if we need him for any future matters….
Ilai was awesome will definitely request him if needed again
Eddie Nova was professional, courteous, and efficient. After a disappointing experience trying to work through home warranty, I decided to call Pristine Plumbing and pay out of pocket rather than deal with home warranty and all the hoops they make you jump through for simple repairs. I was very happy with both the…
Professional and knowledgable. Will use as RB as our main plumber from now on. He did fantastic work! I have recommended him to my friends for plumbing issues
Fantastic assistance! I had a DIY project gone wrong and water was leaking from my bathroom pope. Eddie fixed everything within 30 minsand gave me some good tips on how to do a better job for the next DIY project
Ilai Eteaki and his co-worker were awesome! They fixed a leak that another plumber misidentified as a much bigger (read: much more expensive) problem. We were so relieved as we had expected not only bigger repairs but bigger damage to our property. The men were in good spirits, communicated well, and worked…
Cameron is awesome! He was on time and promised that we will have water restored before he leaves. He completed the work until after 11 pm on the day we called to report the issue. He had an equally awesome partner came, his name is Joseph and they both stayed until after 11 pm and explained the work they did.…
Excellent work. Professional.
Anthony was absolutely wonderful, very professional and polite. He explained everything throughly before starting the repair and kept me up to date with the additional issues found in our home. I would highly recommend Pristine Plumbing to anyone and everyone.
Professional. Excellent customer service. Knowledgeable. Extremely satisfied with the quality of work that Jim and his crew performed in our home today. I highly recommend their services!
Our plumber was friendly, efficient, and detail-oriented. He clearly communicated the repairs and purchases needed. The cost was explained accurately after the initial evaluation. I would call again for other plumbing work in the future.
Eddie from Pristine Plumbing is the best! He communicated every step of the project with us, which was an outdoor leaking pipe (under concrete). Eddie was super friendly and answered all our questions and really took the time to clean up after the project was completed. Highly recommend and ask for Eddie!
High quality service, difficult pinhole leak tracked down and fixed. We've used Pristine for years for the great professional service.
Loved all the guys that were sent! Cory, Steve and another helper. They repaired a leaky waterline and also installed a pedestal sink for us. They cleaned up what we had attempted and did an amazing job! Will definitely call them again and will proudly recommend them to anyone else needing plumbing services!
Ilai did a great job which require several hours of diligence and hard work. Appreciated is input throughout the project. Left the home very clean.
This was a good experience in the middle of a bad situation. I found a leak in my kitchen on Wednesday and had the cabinets removed by Friday afternoon. Luckily Pristine has plumbers who work on Saturday so this problem didn’t continue any longer. Mario replace the leaking pipe and fitting quickly and efficiently.…
As the name would suggest, they did a pristine job and provided clearly differentiated service!
Ilai Eteaki is a very thoughtful and intelligent plumber. Instead of following the typical approach for rerouting a pipe through busted out sheetrock in the walls, Elai carefully assessed the situation and ran the new PEX-A pipe through the attic and down a wall. The only interior wall he opened was a very…
Couldn't be happier!! Had a bad clog, Anthony came out right away and not only unclogged but used a camera and found that a part of the pipe was cracked and someone had added on pipe that was installed incorrectly.came back..on time again..and reinstalled pipe and fixed cracked pipe then did a jet turbo clean of the…
Great service and always very professional technicians.
Once again, Pristine Plumbers to the rescue. I’m so happy that I discovered this company. My go to plumbers.
Cory was fantastic, arrived within 30 minutes of calling and was meticulous to correct the problem. The problem was larger that originally anticipated but Cory kept me updated and completely fixed our bigger issue for us. Highly recommend!
Outstanding service, great communication and very professional. Highly recommend!
The entire experience with Pristine Plumbing was great. Wonderful communication via phone, text, and email when the appointment was confirmed and when the technician would arrive. Gilbert was excellent. He was very professional, friendly, and answered all questions. He clearly explained the issue and the repair…
Had a broken washer overflow drain break below the tile floor. I was worried we may have to cut out some tile to fix it, but Rey, Tyler and Elias were able to address the issue through the garage with minimal issue. I was really impressed with their transparency, communication, and workmanship. Would definitely work with Pristine Plumbing again!
Rey was INCREDIBLE! I was referred to Pristine after my initial plumber was not available for a possible leak and for sure plumbing issue in my kitchen sink. Rey was my technician and he communicated exactly what he would be doing, followed all COVID protocols, was extremely respectful. We chatted about the issue at…
I called Pristine Plumbing due to an emergency leak in my house. They had Cameron at my place in less than an hour. He was very kind, professional, and helped with the issue immediately. Honestly, I had called three plumbing companies before for other problems in the house but I have never had this level of customer service before. DEFINITELY RECOMMEND.
So nice and friendly, fair price too. Masked up and very professional! Will be seeing him again.
Eddie Nova was on time, professional, very knowledgeable about the situation. Extremely friendly and cleaned up the space afterwards. & transparent about the costs.
Was experiencing late night pinging in the pipes. Discovered we were suffering from extreme high water pressure. A pipe or slab leak was in my near future. Robert came out and installed a new pressure valve, shut off value, hot water heater expansion tank and all new copper piping outside the house. Disaster…
Rey T. was very professional and informative in what the work required and the options available. Especially with this pandemic, he took the necessary steps and continually sanitize all areas of contact within my home. Definitely will call them again for any future issues.
Ilai was awesome! He got to my house early and knocked out everything super quick. He was clean with his work and left the house cleaner than when he got there. He didn’t try to oversell me on anything and was super honest with what was needed.
Ruben and his crew did an outstanding job. Disconnecting my existing interior gas HWH and installing a new exterior one required several piping modifications, including the gas line, yet they got it done in one day. Fantastic!
My tankless water heater was dripping water and not providing hot water. Of course, it was Saturday. My previous plumber didn't call back, so I went down the list of manufacturer's recommended technicians. Luckily, Pristine actually answered the phone and sent Dwain and Eddie out that afternoon. The replacement…
The technician was very professional and was on time. Took care of a broken pipe in the master bath tub and did a great job.
Rey was super professional and made sure to sanitize everything after he completed his work. He took time to explain what was wrong and the options for the repair. If the rest of the professionals at Pristine are half as good, you will be very pleased with their service.
Eli was awesome... Always gets the job done. This is the 2nd time we have utilized his services. Thanks...
Ilai was awesome! Very friendly and professional... wore masks even though it was exceptionally hot that day - safety over comfort! We had a water leak and Pristine Plumbing prioritized our emergency and sent their best members to fix it .. highly recommend this company and Ilai for your plumbing jobs
Great and fast service! I would call them again.
From start to finish Pristine Plumbing did a great job! A prior appointment was looking like it was going to run long, so they did the pro thing, and called me before they were supposed to show, to let me know and offer to reschedule however worked best for me. After we had rescheduled for a little later, Rey…
They were awesome. Amazing.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 141 | $54–$495 |
| Drain cleaning | 120 | $205–$478 |
| Plumbing pipe repair | 107 | $305–$1.1k |
| Toilet repair | 85 | $209–$607 |
| Faucet repair | 57 | $271–$659 |
| Faucet installation | 46 | $292–$786 |
| Water heater repair | 44 | $124–$567 |
| Water heater installation | 43 | $1.2k–$2.4k |
