How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for a/c system maintenance
Clear ✕All 169 Google reviews tagged “A/C system maintenance” · showing 60
Had a problem with communication and rescheduling the appointment I had originally but when the technician abdesalam alami came, he was very courteous and knowledgeable and fixed the issue instantly......
Nick was our technician. He arrived on time, demonstrated a professional demeanor, and completed the semi annual AC/heating maintenance work thoroughly. I recommend him highly.
Omar was knowledgeable and courteous. He put on shoe covers before entering my house Very efficient by showing me pics of everything he did Nice having a true professional come to your home for service
Superb professional service technician.
Pro-Tech Air Conditioning & Plumbing Services Inc. provides an outstanding service with courtesy, honesty and integrity. Their service technician team led by Kelley Klotz did an outstanding job on the installation. Their sales representative Sam is extremely courteous, honest and explained our options. He also…
2023 update below... Velrick performed our AC maintenance today & did a great job...very thorough, personable & professional. He was very knowledgeable & we enjoyed talking with him. Been with Pro-Tech for years. Excellent company & technicians are well trained & do an outstanding job. Thank you Velrick & thank you…
When above and beyond
The 2 employees that came out were very nice and professional. Everything was explained to me to my satisfaction. I would recommend Pro Tech to anyone needing AC installation or service.
Fantastic Service and professionalism
Protech installed our air conditioning and heating unit. We also had them replace our ducts. They’ve done a wonderful job. We also use them for our maintenance and they do a wonderful job with that as well. They’re patient, they explain things and they’re extremely thorough. It is the only company that we will use…
The service tech was so nice
We recently had our Air serviced by Victor Maguregul of Pro-Tech . He was promt and Professional . All while explaining what work was done and the current condition of our Unit . I would gladly recommend this company to anyone . Thank You Victor .
Jordan is awesome. Very professional and knowledgeable. Highly recommend Protech.
Great experience as always. Good recommendations for future cleaning and possible concerns.
Do not join their maintenance club. They made 1 unit non-functional, could not fix a 2nd, ordered the wrong part to repair it days later, and had us run our 3rd and final a/c on its own for a week until it gave out. Two of these three air conditioning units are brand new (less than 18 months old) and purchased from…
Joseph H. did a fantastic job installing a new Gas Valve replacement for our water heater. Joseph was courteous and professional in all aspects of correctly identifying the issue from the start, explaining what needed to be done to correct the problem and then returning to finish the work after we received the…
Courteous, fast yet attentive! Thank You!
Victor did an awesome job! He showed us pictures of all of the work he performed! I could not be happier!
Victor did a gret job very friendly
Moises did a great job and I as very courteous and professional
Tech, Jordan was great, professional, helpful and informative, explained in a way we could understand.
They resolved the issue in 1 visit
Jordan and Sam were very helpful and thorough.
Victor is very courteous. He explained all the steps he made to service my air conditioner. He is professional and I will ask for him for future appointments.
I was met with a courteous and knowledgeable member of your staff. I was satisfied with my service.
Very professional and efficient. Great service as always
Excelent service.
Did a thorough inspection of my air conditioning unit, had helpful advice, was prompt and friendly. Great service today
Great service on AC unit provided by Thomas. I received the service the same day I made the service call. Some other companies I called, I had to wait for a couple of weeks. Thomas was able to come out and perform the necessary service on my AC Unit the very same day I called. Thomas was able to educate me on…
Victor was very professional. Communication was very good
Nice job. Very professional.
Moises Pagan is thorough and professional
Our service guy Jordan was by far and away one of the best air conditioning guys I’ve ever had. Knowledgeable, personable and very thorough….I have had others from your company but Jordan has to be the cream of the crop.
Eric Dominguez and his associate did an outstanding job
Very friendly and professional.
Fast, professional and efficient. Thanks
Moises was great! He completed my preventative maintenance quickly and professionally. I’ve been using ProTech for years and have never had a bad experience.
Juan was a true professional and extremely knowledgeable about the company and products. Juan gave honest answers and carried himself professionally and courteous. Very patient and friendly in our conversations.
Jordan D. Provided excellent service. Knowledgeable professional and courteous. Full maintenance HVAC and additional Split system. Ready for the summer!
2 Air conditioners check up! Great service!
Very up front and honest and explain every step of the process while working on the unit.
Moises did a great job! On-time, friendly, efficient!
Juan arrived on time, was super professional, and did a great job. Very knowledgeable. He walked me through every option of repair and service. Would absolutely use them again!
A company that cares about their customers!
He was very professional and explained everything well.
They are always on time and professional. Nicholas Garcia awesome.
Gregorio and Jaime cleared my drain line which has been clogged and flooding my garage. It seems my float switch failed again, even though it was replaced not long ago, and they left me with a properly working air conditioning unit. Both gentlemen were friendly and explained everything to me. I recommend Pro-Tech to everyone I know.
Eric J. was great. Super friendly and explained everything. Very personable and worried about keeping the place clean as he went in and out of the house post rain storm. Super experience!
Great company.. They take care of my elderly parents! I just spoke to my mom, she said they were here all afternoon, hector is a hard worker…. cleaning and servicing all 5 systems….. and did an excellent job!! Always prompt and willing to reschedule if she can’t be there!!
Had my yearly service on my a/c system and it was excellent service
Very skilled and professional. Highly recommended. Julio Gonzales serviced my a/c went over and beyond what was expected. Did an amazing job. Very great technician
Eric did an outstanding job tonight coming out so late to fix our AC unit. We truly appreciate it. Would give him 10 stars. The company is very good and reliable. Will definitely use you again and tell everyone about you. Thank you again!
Profressional courteous maintenance was provided under my service contract. All details about this service was fully explained.
Excellent Service
Tech was very prompt, very professional, and knowledgeable. Jordan was a nice guy.
Jordan from Pro-Tech performed our bi-annual maintenance and did a thorough and professional job, explaining every step of the way and providing recommendations. A+
Pro- Tech and their guys always do outstanding work.
Nick was our service provider and he was awesome! Even after given a time window I was notified 15 minutes before arrival. Nick was very professional and polite. William was amazing at our installation. I feel horrible that I did not catch his fellow employee’s name. They arrived on time and stayed till the job was…
Moises was very professional and did a great job! He was super quick and helpful and we’ll definitely be using this Pro-Tech again!!!
Arrived on time and did thorough examination of all of my A/Cs. Would use again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |
