How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for a/c system maintenance
Clear ✕All 169 Google reviews tagged “A/C system maintenance” · showing 100
Had a problem with communication and rescheduling the appointment I had originally but when the technician abdesalam alami came, he was very courteous and knowledgeable and fixed the issue instantly......
Nick was our technician. He arrived on time, demonstrated a professional demeanor, and completed the semi annual AC/heating maintenance work thoroughly. I recommend him highly.
Omar was knowledgeable and courteous. He put on shoe covers before entering my house Very efficient by showing me pics of everything he did Nice having a true professional come to your home for service
Superb professional service technician.
Pro-Tech Air Conditioning & Plumbing Services Inc. provides an outstanding service with courtesy, honesty and integrity. Their service technician team led by Kelley Klotz did an outstanding job on the installation. Their sales representative Sam is extremely courteous, honest and explained our options. He also…
2023 update below... Velrick performed our AC maintenance today & did a great job...very thorough, personable & professional. He was very knowledgeable & we enjoyed talking with him. Been with Pro-Tech for years. Excellent company & technicians are well trained & do an outstanding job. Thank you Velrick & thank you…
When above and beyond
The 2 employees that came out were very nice and professional. Everything was explained to me to my satisfaction. I would recommend Pro Tech to anyone needing AC installation or service.
Fantastic Service and professionalism
Protech installed our air conditioning and heating unit. We also had them replace our ducts. They’ve done a wonderful job. We also use them for our maintenance and they do a wonderful job with that as well. They’re patient, they explain things and they’re extremely thorough. It is the only company that we will use…
The service tech was so nice
We recently had our Air serviced by Victor Maguregul of Pro-Tech . He was promt and Professional . All while explaining what work was done and the current condition of our Unit . I would gladly recommend this company to anyone . Thank You Victor .
Jordan is awesome. Very professional and knowledgeable. Highly recommend Protech.
Great experience as always. Good recommendations for future cleaning and possible concerns.
Do not join their maintenance club. They made 1 unit non-functional, could not fix a 2nd, ordered the wrong part to repair it days later, and had us run our 3rd and final a/c on its own for a week until it gave out. Two of these three air conditioning units are brand new (less than 18 months old) and purchased from…
Joseph H. did a fantastic job installing a new Gas Valve replacement for our water heater. Joseph was courteous and professional in all aspects of correctly identifying the issue from the start, explaining what needed to be done to correct the problem and then returning to finish the work after we received the…
Courteous, fast yet attentive! Thank You!
Victor did an awesome job! He showed us pictures of all of the work he performed! I could not be happier!
Victor did a gret job very friendly
Moises did a great job and I as very courteous and professional
Tech, Jordan was great, professional, helpful and informative, explained in a way we could understand.
They resolved the issue in 1 visit
Jordan and Sam were very helpful and thorough.
Victor is very courteous. He explained all the steps he made to service my air conditioner. He is professional and I will ask for him for future appointments.
I was met with a courteous and knowledgeable member of your staff. I was satisfied with my service.
Very professional and efficient. Great service as always
Excelent service.
Did a thorough inspection of my air conditioning unit, had helpful advice, was prompt and friendly. Great service today
Great service on AC unit provided by Thomas. I received the service the same day I made the service call. Some other companies I called, I had to wait for a couple of weeks. Thomas was able to come out and perform the necessary service on my AC Unit the very same day I called. Thomas was able to educate me on…
Victor was very professional. Communication was very good
Nice job. Very professional.
Moises Pagan is thorough and professional
Our service guy Jordan was by far and away one of the best air conditioning guys I’ve ever had. Knowledgeable, personable and very thorough….I have had others from your company but Jordan has to be the cream of the crop.
Eric Dominguez and his associate did an outstanding job
Very friendly and professional.
Fast, professional and efficient. Thanks
Moises was great! He completed my preventative maintenance quickly and professionally. I’ve been using ProTech for years and have never had a bad experience.
Juan was a true professional and extremely knowledgeable about the company and products. Juan gave honest answers and carried himself professionally and courteous. Very patient and friendly in our conversations.
Jordan D. Provided excellent service. Knowledgeable professional and courteous. Full maintenance HVAC and additional Split system. Ready for the summer!
2 Air conditioners check up! Great service!
Very up front and honest and explain every step of the process while working on the unit.
Moises did a great job! On-time, friendly, efficient!
Juan arrived on time, was super professional, and did a great job. Very knowledgeable. He walked me through every option of repair and service. Would absolutely use them again!
A company that cares about their customers!
He was very professional and explained everything well.
They are always on time and professional. Nicholas Garcia awesome.
Gregorio and Jaime cleared my drain line which has been clogged and flooding my garage. It seems my float switch failed again, even though it was replaced not long ago, and they left me with a properly working air conditioning unit. Both gentlemen were friendly and explained everything to me. I recommend Pro-Tech to everyone I know.
Eric J. was great. Super friendly and explained everything. Very personable and worried about keeping the place clean as he went in and out of the house post rain storm. Super experience!
Great company.. They take care of my elderly parents! I just spoke to my mom, she said they were here all afternoon, hector is a hard worker…. cleaning and servicing all 5 systems….. and did an excellent job!! Always prompt and willing to reschedule if she can’t be there!!
Had my yearly service on my a/c system and it was excellent service
Very skilled and professional. Highly recommended. Julio Gonzales serviced my a/c went over and beyond what was expected. Did an amazing job. Very great technician
Eric did an outstanding job tonight coming out so late to fix our AC unit. We truly appreciate it. Would give him 10 stars. The company is very good and reliable. Will definitely use you again and tell everyone about you. Thank you again!
Profressional courteous maintenance was provided under my service contract. All details about this service was fully explained.
Excellent Service
Tech was very prompt, very professional, and knowledgeable. Jordan was a nice guy.
Jordan from Pro-Tech performed our bi-annual maintenance and did a thorough and professional job, explaining every step of the way and providing recommendations. A+
Pro- Tech and their guys always do outstanding work.
Nick was our service provider and he was awesome! Even after given a time window I was notified 15 minutes before arrival. Nick was very professional and polite. William was amazing at our installation. I feel horrible that I did not catch his fellow employee’s name. They arrived on time and stayed till the job was…
Moises was very professional and did a great job! He was super quick and helpful and we’ll definitely be using this Pro-Tech again!!!
Arrived on time and did thorough examination of all of my A/Cs. Would use again.
The Technician was in overall from 1-10, a 10 for his knowledge and work.
Perry @ Pro-Tech A/C and Plumbing was excellent. He was on time, very professional, and friendly. He serviced our A/C unit thoroughly and we are very happy with the results and cleanliness. Thank you!
I've been using Pro-Tech for over 25 years.
Complete check of two AC systems. Professional
Nestor completed an extension job evaluating the HVAC unit. Explained everything he did and was really friendly. Glad we went with your company!
Not a good service…Thanks for nothing!!!
The Pro-Tech technician, Nick, arrived on time, was courteous, polite, and professional. He covered his shoes to protect the floors and went right to work. He inspected my unit and made, replaced the filter, and recommendations for proper continued use.
Mr. Pagan was very personable and professional. Great service as usual. Regards, Julio Alvarez
Tech was professional and informative! Grateful for his experience and recommendations!
Jordan Darby was an excellent technician. He was very professional and explained everything and did a great job.
Great company to work with, called to let me know the tech was 15 min out. Tech was very professional
Nestor worked on 2 of our units today. He was professional, friendly, and problem solved a few issues that popped up unexpectedly.
Service tech was knowledgeable, polite and professional. He made us feel safe and secure in our AC needs and gave excellent advise on upkeep of our system
I always have the best experience with Pro Tech! The do an excellent job!!
We had 4 different companies out to assess our Trane unit that randomly stopped working. Every company said it was the blower motor, the board, and some said we needed a new air handler. Every intervention they implemented failed. We found out that protech technicians know how to work with high efficiency Trane…
Very good service
I wrote another review, which I stand by wholeheartedly. I neglected to mention my serviceman name, it is Eric Henry. This serivice took place July 12, 2022. After fooling around with another company over my broken A/C unit, I finally got frustrated and called Pro Tech. Eric came out and could not find anything…
Jay was awesome! Did a fantastic job and is very personable! Thanks again Jay!
Nick was on-time and professional. The maintenance was done quickly and neatly. Nick has been here several times now and never disappoints. Great job!
Reliable service
Shawn is literally the best. His professionalism, honesty, knowledge, and skill definitely shows through his team, such as with Marco. Thank you all!
Nicolas Garcia was very knowledgeable and had an answer to all of the problems I was having with my AC unit when the 3 people before weren’t able to find a solution.
Jay arrived in a timely manner, was courteous, and professionally provided Comfort Club six-month check up service for my Trane air conditioner system. He is a very knowledgeable technician, and it was a pleasure to have him help keep my ac system operating properly, providing my home with continuing comfort and me…
Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.
Pro-Tech is a really Profesional Services.
Eric and Luis did a great job as always. Friendly and efficient and always professional. Thanks!
Alexis was very prompt and courteous completed the work in timely manner and explained what they did. Thank you
Well done.
all good thermostat broken from circuit breaker
Paul, service tech was very polite and conscientious with completing the replacement of the coils in the A-C unit.
Alexis was on time, extremely kind and professional, and accommodated a request for maintenance on additional equipment not previously installed by Pro-Tech. Everyone I have worked with at Pro-Tech has gone above and beyond!
I use ProTech Air as my primary A/C & Plumbing company for several residential properties I manage. I am very happy with their prompt professional service. I highly recommend for repairs, equipment purchase and install, and for maintenance. I have a service agreement with them to maintain equipment and they are…
Michael explained everything before, during, and after the completion of the job.
Outback steakhouse or if you go to Del Friscos steakhouse, they both serve steaks, same exact steaks, why is Del friscos more money?? Because you pay for the experience and to be pampered!! Same reasons why I went with Pro-tech!! Best company and experience I've had so far. Didn't let me down. Price is expensive but…
Kerry was great and professional. We appreciate how quickly they responded to our call on a weekend! Thank you!
I have used this company for over two years and they are the best. Every single person who works for this company is a joy to talk to and I’m super thankful for their wonderful service in the Florida heat! (I use their twice-yearly maintenance services and it’s beyond convenient and helpful) Alexis was at my house today and was both kind and efficient!
William was very professional and friendly. He took the time to explain in detail the issues he found in my HVAC. It was a pleasure doing business with them.
Jean from Pro-Tech came out to fix our air conditioning. He restored it to working order promptly and noticed an issue that would make trouble for us in the future, allowing us to make those repairs while the unit was still under warranty, saving us both potential cost and frustration.
Very attentive to the client and good technology at the time of payment. They send you the photos of the damage by email and the invoice is a success.
I had a quote from another Hvac company for over $2000 and they left my system down from Friday to Tuesday. Zachary came in and had me running in less than 2hrs for a fraction of the cost. I couldn't be more pleases with the service from Pro Tech!! Definitely will call for all my AC needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |
