How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for a/c system repair
Clear ✕All 76 Google reviews tagged “A/C system repair” · showing 20
Stay away!! After using this company for over 12 years they have been going down hill. Most recently a repairman and salesman (because they automatically send a sales person when your unit is old) told me my AC needed $6k in repairs and tried to hard sell me on a full replacement at $20k. Thankfully I went with a…
Had a problem with communication and rescheduling the appointment I had originally but when the technician abdesalam alami came, he was very courteous and knowledgeable and fixed the issue instantly......
He was very knowledgeable when it came to the equipment at hand. Everything seem to be working fine, he replaced my ac filter I had on hand and stated if we have any problems contact you guys. He wanted us to at least give it a week and follow up if need be. Overall, he did an outstanding job.
Peter was very professional. He checked everything out thoroughly and showed evidence of his findings. There were no hidden surprises.
Gregorio actually was able to come a few hours earlier on my day off to take care of our plugged line A/C! He even showed me what to do to prevent that from happening in the future.
Tech was a bit rude when asking questions. Helpers were pretty helpful.
Do not join their maintenance club. They made 1 unit non-functional, could not fix a 2nd, ordered the wrong part to repair it days later, and had us run our 3rd and final a/c on its own for a week until it gave out. Two of these three air conditioning units are brand new (less than 18 months old) and purchased from…
Eric Jackson was friendly and knowledgeable about his job and was happy with his performance. The only negative side is that it took 3 days to get a schedule with your company to do this AC problem. Me and my wife has to suffer without AC .So we decided to stay in a hotel to cool off . Hope this won’t happen the…
Marvin Tema service was very profesional, explained everything and was of much help. Thank you.
Great service on AC unit provided by Thomas. I received the service the same day I made the service call. Some other companies I called, I had to wait for a couple of weeks. Thomas was able to come out and perform the necessary service on my AC Unit the very same day I called. Thomas was able to educate me on…
Our service guy Jordan was by far and away one of the best air conditioning guys I’ve ever had. Knowledgeable, personable and very thorough….I have had others from your company but Jordan has to be the cream of the crop.
Tech was very helpful and knowledgeable. We spoke about different options and at the end of the day for what all the services would cost I could have a brand new unit. So that’s the route I am taking
We are absolutely loyal ProTech customers. From sales to installation to service ProTech has exceeded our expectations for professionalism, courtesy, efficiency, and urgency. We’ve used both their a/c and plumbing services and they do not disappoint. (A special shout out to Jordan, our service technician— thank you!)
Very happy with service
Outstanding service and so friendly. He walked us through every step and explained what the issue was and resolved it timely.
Very professional and helpful explaining the heater problem.
Pro- Tech and their guys always do outstanding work.
Great service every time. Technician was very knowledgeable and on point. Definitely recommend to anyone
Nestor was very informative and was very nice
Excellent, knowledgeable, personal, & professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |