How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for HVAC system maintenance
Clear ✕All 135 Google reviews tagged “HVAC system maintenance” · showing 80
Michael and maybe Tom, came in and totally knocked it out. Great job!
I would rate zero stars if I could. I have to brand new units and they were constantly repaired by this company, costing us a lot of money over 5 years. Then now they quoted us $40,000+ for a new two unit system and said that was what needed to be done. We were thinking about taking out a home equity loan just to…
ProTech originally came recommended to me by a friend. They have since put my (old) system on regular maintenance. When I was ready, they replaced the entire system, and I'm delighted with its efficiency and operation.. Today's regularly scheduled maintence service by Moises Pagan was excellent. He was on time,…
We are very happy with the service we received from ProTech, specifically with Juan Catalas. He was professional and personable and explained in detail what was needed and why and how he repaired our furnace. It is now back to normal service and we couldn’t be happier. Cost was more than we expected since no new parts were required.
Timely, efficient, friendly.
Pro-Tech Air Conditioning & Plumbing Services Inc. provides an outstanding service with courtesy, honesty and integrity. Their service technician team led by Kelley Klotz did an outstanding job on the installation. Their sales representative Sam is extremely courteous, honest and explained our options. He also…
ProTech’s employee MoisesPagan, did a maintenance check on the Trane air conditioner which keeps it running in good condition. I appreciate this service. Thank you
Our tech Kerry was extremely thorough and knowledgeable. He was spot on finding the problem that others had missed in the past. Kerry knows his stuff!! He offered us many options and was very professional and courteous. Thank you so much to Kerry and the ProTech team!
The team has been very professional in every interaction.
Muy amable. Profesional. Excelente atención. Lo recomiendo!
Nick exemplified Pro-tech’s professionalism and expertise. He arrived on time and inspected my unit with skilled experience. He explained how my unit is operating and shared the pictures he took. I would recommend Nick and Pro-tech for any and all A/C needs. Pro-Tech is the company I use for all my A/C and plumbing work.
Fantastic Service and professionalism
Protech installed our air conditioning and heating unit. We also had them replace our ducts. They’ve done a wonderful job. We also use them for our maintenance and they do a wonderful job with that as well. They’re patient, they explain things and they’re extremely thorough. It is the only company that we will use…
Jailene Amador did a great job servicing our air conditioning unit. She explained everything that she was going to do, was very friendly and answered all of my questions.
Jailene Amador was respectful, friendly, worked on a timely manner and was very thorough and efficient.
Marvin came out today to perform maintenance. He took all COVID precautions. He was neat, clean, personable and performed work without disrupting my indoor cooling. Protech is the best and I am happy to share this with everyone.
Came early Answered all our questions Did a thorough job
Do not join their maintenance club. They made 1 unit non-functional, could not fix a 2nd, ordered the wrong part to repair it days later, and had us run our 3rd and final a/c on its own for a week until it gave out. Two of these three air conditioning units are brand new (less than 18 months old) and purchased from…
Jay was great. Very knowledgeable and informative.
Courteous, fast yet attentive! Thank You!
I took advantage of a cancelation. Services performed now, instead of October. Quick, efficient service by Nick.
Tech, Jordan was great, professional, helpful and informative, explained in a way we could understand.
On time and professional!!
Answered all of my questions.
On time, Professional attitude, clean worker, Took care of all of my issues.
There was good communication about arrival and the technician was on time. We are happy with services performed.
Jordan arrived first thing this morning and had our AC up and running! Such a personable and competent young man.
Victor was personable, knowledgeable, and efficient during the appointment for HVAC maintenance.
Protech is wonderful. So was my technician
Victor was very professional. Communication was very good
Protec does and excellent job and Moises Pagan is a great tech. We have used them for 3 years.
Moises Pagan is thorough and professional
Protech is a great company and always strives to provide superior service, thank you
Professional and knowledgeable. This is a great company, great service and thorough. Thank you!
Very friendly and professional.
Fast, professional and efficient. Thanks
Awesome job. Jordon explained everything that was done and the condition of my hvac.
Jordan D. Provided excellent service. Knowledgeable professional and courteous. Full maintenance HVAC and additional Split system. Ready for the summer!
Excellent service from Moises
Ja was great. Very polite, , professional and knowledgeable.
Juan arrived on time, was super professional, and did a great job. Very knowledgeable. He walked me through every option of repair and service. Would absolutely use them again!
Always a great service.
Service person Jailene was knowledgeable and efficient, also helpful
Nicholas did an excellent job as usual. Very friendly and professional. Don’t lose him!
He was one of the best
Have used Pro-Tech for over 20 years. Today’s service was on-time and professional, as always.
Jordan was efficient and thorough. He explained the what he did and the expected outcome. Great Job
Awesome service !!!
Pro- Tech and their guys always do outstanding work.
He told us that we were going to need a new outdoor unit soon.
Excellent service 👍
Jordan was very personable and did a great job. Answered questions I had about the system. The service was really HVAC System preventive maintenance. Every 6 months.🙂🙂
Jordan did an excellent job explaining all that he did to maintain our HVAC System.
Nicholas continues to provide us with excellent service and he is very good at communicating what is happening with our system.
The technician called ahead as they said they would do and arrived within the time frame given. He was professional, efficient, and polite.
Jordan was knowledgeable, professional, and friendly. Pro-tech is lucky to have a person of his caliber on their team!
I've been using Pro-Tech for over 25 years.
Nestor completed an extension job evaluating the HVAC unit. Explained everything he did and was really friendly. Glad we went with your company!
Not a good service…Thanks for nothing!!!
Jaythan was friendly & professional. Did routine maintenance & after finished with inspection asked if we had any questions answering them & even gave us some suggestions for upkeep. Did quality work & must say he is a definite asset to the Pro-Tech team!
They helped us when our AC failed and was out within 24 hours when other companies in the area couldn't get out here any faster than a few days. Which was their initial response as well, but I explained the severity and they said they'd get someone out within a day. The tech was friendly and completed the job…
Jordan was very thorough in checking the system and explaining to me what each parts and numbers mean. He was knowledgeable of what he was doing.
Bryce was prompt, professional and personable. We highly recommend him.
The service man is very good,friendly.he clean all the leaf inside the outdoor unit. Thanks to him.
Great communication, knowledgeable tech, modern equipment. Friendly and punctual.
Shawn is literally the best. His professionalism, honesty, knowledge, and skill definitely shows through his team, such as with Marco. Thank you all!
Nickolas was great. On-time, pleasant and professional. A true credit to your company. Dealing with Alexis has always been a pleasure. He is everything that a HVAC Tech should be, professional, pleasant and informative. His testing the heating aspect of our system shows he is doing what is needed and I hope he…
Jonathan did a great job was fast and professional. Second time using these folks and outstanding service each time
Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.
Alexis was very prompt and courteous completed the work in timely manner and explained what they did. Thank you
Well done.
Michael Torres came out today for our first 6month service after new install. We had many questions that were not just maintenance related. He took the time to get us all the answers we needed. That was on top of the excellent service he provided for maintenance. Thank you Michael.
Thank you for showing up on time. Professional attitude and work ethic. Understood what needed to be done and carried out the work with no issue. I will be using this company again when I eventually replace my HVAC and Water Heater.
I use ProTech Air as my primary A/C & Plumbing company for several residential properties I manage. I am very happy with their prompt professional service. I highly recommend for repairs, equipment purchase and install, and for maintenance. I have a service agreement with them to maintain equipment and they are…
Outback steakhouse or if you go to Del Friscos steakhouse, they both serve steaks, same exact steaks, why is Del friscos more money?? Because you pay for the experience and to be pampered!! Same reasons why I went with Pro-tech!! Best company and experience I've had so far. Didn't let me down. Price is expensive but…
Been using Pro-Tech for years and gave always had great experiences. Highly recommend then for A/C service & maintenance
A great professional on time visit as always! Very covid conscious which is so important for our family! We will continue to use and support Protech!
Very professional and knowledgeable also very efficient great job
Great communication from start to finish!
Very friendly employees and very good maintenance on our air conditioner. Reliable service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |
