How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for install AC
Clear ✕All 45 Google reviews tagged “Install AC” · showing 40
Absolute nightmare to deal with. Poor communication, didn't pull permits, installed broken hardware. Go with literally anyone else. One star is too generous. They installed a new variable Daikin AC system, UV cleaning system, breaker panel, and home surge protector. The new AC unit died within a day and I had to…
Marvin Tema is a very professional technician who is always friendly. Takes time to explain any issues and leaves my home tidy.
Do not join their maintenance club. They made 1 unit non-functional, could not fix a 2nd, ordered the wrong part to repair it days later, and had us run our 3rd and final a/c on its own for a week until it gave out. Two of these three air conditioning units are brand new (less than 18 months old) and purchased from…
Victor did an awesome job! He showed us pictures of all of the work he performed! I could not be happier!
Andrew and his team were fabulous!! Thanks so much!!
Very professional and efficient. Great service as always
Eric and Andrew are the amazing duo! They work so well together and get the job done. Installed new system, communicated throughout job and explained everything necessary! Definitely a solid choice going with Trane and Pro-tech AC
Eric Dominguez and his associate did an outstanding job
So far great service on a great product. Totally happy. An update. After a year in service, it is June 23rd, 2023 and the AC is not working in our home. It's 85 degrees inside and Pro-Tech says they can't get a maintenance guy over until June 28th. Five days w/o AC in Central Florida. Think twice before using this company.
Good communicator. Not threatened by questions, simply responds in answering the question. Yeah good job.
Very hardworking. The two installers worked 12 1/2 hours to get the job done.
All the guys did a great job. Very professional and Miss Baggett will be happy to know
A million thanks to Omar and his 5 star team for their excellent work with our new ac install. HIGHLY recommend this team!!!
Always pleased with service. Nicholas Garcia had been our tech for a while. He is always pleasant and does a good job.
Pro- Tech and their guys always do outstanding work.
Satisfied with the service.
Great company, the show up when they say.... like literally to the minute, they work cleanly, efficiently, and are hella knowledgeable about what their doing. I HIGHLY recommend them
The technicians William and Albert, what a team! Very professional experience. They truly love what they do and it shows. I would highly recommend them and Pro Tech for anyone that is concerned with finding a trusted source for their HVAC concerns.
I've been using Pro-Tech for over 25 years.
On 8/23/22, I was scheduled for a regular maintenance. The tech named Moises went and extra mile and beyond. There was an issue with the exhaustion pipe next to the outside unit. The pipe was broken leaking lot of water forming a pool of water next to the house’s foundation. Moises got on the job and he replaced…
Shawn is literally the best. His professionalism, honesty, knowledge, and skill definitely shows through his team, such as with Marco. Thank you all!
Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.
Pro-Tech is a really Profesional Services.
Had 2 professional technicians, net and clean nice work
I will be using them again. Alan went above and beyond. Great technician and great company!
The sales rep and installers were top notch professionals. The installation was immaculate and very well done. You would not have known any work was done in our home when they left, and they were here working for 11 hours!! Price was high, but we appreciate good quality and understand that supply chain issues are…
Alexis was on time, extremely kind and professional, and accommodated a request for maintenance on additional equipment not previously installed by Pro-Tech. Everyone I have worked with at Pro-Tech has gone above and beyond!
I use ProTech Air as my primary A/C & Plumbing company for several residential properties I manage. I am very happy with their prompt professional service. I highly recommend for repairs, equipment purchase and install, and for maintenance. I have a service agreement with them to maintain equipment and they are…
Outback steakhouse or if you go to Del Friscos steakhouse, they both serve steaks, same exact steaks, why is Del friscos more money?? Because you pay for the experience and to be pampered!! Same reasons why I went with Pro-tech!! Best company and experience I've had so far. Didn't let me down. Price is expensive but…
Update: After numerous visits and even Trane coming out it is all fixed and running as it should. Hector and Mike did make everything right in the end and that is the most I could ask for. Back on July 6 I had my HVAC system replaced with a new Trane 5 ton unit. Since the install I have had ongoing issues and…
My husband and I inherited the original A/C system with the house we just bought, so rather than risk any problems this summer we had Marvin from Pro-Tech come in and talk to us about what repairs might need to be made. That led to a conversation with Jeremy, who talked to us about replacing the system. Austin and…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |
