Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Pro-Tech Air Conditioning & Plumbing Service, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Pro-Tech Air Conditioning & Plumbing Service, Inc

Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 76% of heat pump installation services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 79% of heat pump installation services.B
79

Reviews for your job

Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.

Pro-Tech Air Conditioning & Plumbing Service, Inc for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$478–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 12 Google reviews tagged “Plumbing leak repair”

Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricky did a wonderful job replacing my water heater, remedying the leak it had caused in the condo building, repaired my outdated shower that was sending water through both shows and bath at the same time, and noticed that my hot water wasn’t turned on in the bathroom sink. Extremely knowledgeable, professional and…

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christopher Ashcroft from Pro Tech did a great job fixing my leaking water heater. Diagnosed the problem quickly, got the warranty part ordered, and replaced it two days later.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Kee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr Manuel Rodriguez was very nice, friendly and professional. I will definitely use this business again. Thank you so much!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pro- Tech and their guys always do outstanding work.

A/C system maintenanceDuctless heating & A/C servicesA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Marjie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Same day service was great and timely as I just noticed the leak.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Juanita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is not the first time I use this company. Tec was very knowledgeable and pleasant to talk. He was so honest with me about what was going on on. Thank you Byron or Brian. Awesome job. Tell your future wife she has a good man. 👍ohhhh this is for Byrce

Plumbing leak repair
carolyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a nice job of a mess! Tomorrow will be a nice day!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
JoeyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was knowledgeable and experienced

Plumbing leak repairFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Brenton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricky was on time and professional. He was able to fix one of our issues and put a plan together for the other repair.

Plumbing leak repair
Brenna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent professional very patient courteous and kind

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance
Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality

Price

$732+61% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 20%Overpriced 70%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance169$78–$351
HVAC system maintenance135$114–$453
A/C preventive maintenance81—
A/C system repair76$227–$611
Install AC45$1.6k–$3.7k
Plumbing pipe repair42$429–$1.2k
HVAC system repair40$209–$1.2k
Repair HVAC34$57–$738

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