Experts Reviews · Company report
Pro-Tech Air Conditioning & Plumbing Service, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Pro-Tech Air Conditioning & Plumbing Service, Inc

Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 76% of heat pump installation services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 79% of heat pump installation services.B
79

Reviews for your job

Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.

Pro-Tech Air Conditioning & Plumbing Service, Inc for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$738
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 30

All 34 Google reviews tagged “Repair HVAC”

Janine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job. Courteous and efficient

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Felton11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gregorio did a great job. He quickly fixed the problem and got my AC working. He was neat and left everything in good shape

HVAC system repairRepair HVAC+ Punctuality
CoreyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and Andrew are the amazing duo! They work so well together and get the job done. Installed new system, communicated throughout job and explained everything necessary! Definitely a solid choice going with Trane and Pro-tech AC

HVAC system repairInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
abdolah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service

Repair HVAC+ Punctuality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pro- Tech and their guys always do outstanding work.

A/C system maintenanceDuctless heating & A/C servicesA/C filter replacement+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Seemed very knowledgeable and explained to us dummies how to maintain...lol

Repair HVAC+ Quality+ Professionalism+ Value
Ginger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Pro-Tech for over 25 years.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Allen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaythan Was very thorough and professional.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
AX1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Not a good service…Thanks for nothing!!!

A/C system maintenanceHVAC system maintenanceHVAC system repair
DavidLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Pro-Tech technician, Nick, arrived on time, was courteous, polite, and professional. He covered his shoes to protect the floors and went right to work. He inspected my unit and made, replaced the filter, and recommendations for proper continued use.

A/C system maintenanceA/C filter replacementA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tom was great. Very professional.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jordan Darby did a great job for us today! He arrived early, quickly discovered the problem, and had the AC up and running in less than an hour! If we need service again, I’ll ask for Jordan by name! Thanks for a great job!

Repair HVAC
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Much appreciative of Eric for repairing the AC unit. The sensor needed was way over priced in our opinion but the quality of work and response time to get the unit fixed was great.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance
Neil12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris came out same day and diagnosed the issue within minutes. He had the parts onboard his truck and had cool air flowing within a half hour. The entire process from contact to repair was very seamless and professional. Good customer service and great technicians. Very well done. Highly recommend. Neil.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kerry is a terrific tech and subject matter expert on air conditioners. I ask him many questions about my unit's longevity etc. He have me good answers and advice. This man would make a great trainer or salesman. We need more people like Kerry in this world. He has a super attitude and demeanor. .

Repair HVAC+ Punctuality+ Professionalism
Chas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicholas Garcia is the best.

Ductless heating & A/C servicesRepair HVAC+ Professionalism
DanaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use ProTech Air as my primary A/C & Plumbing company for several residential properties I manage. I am very happy with their prompt professional service. I highly recommend for repairs, equipment purchase and install, and for maintenance. I have a service agreement with them to maintain equipment and they are…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
GwenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dominick did an outstanding job. He was professional and courteous and took pride in his work. He explained everything as he went along and he did a great job servicing our unit.

Repair HVAC
AnibalLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

William was very professional and friendly. He took the time to explain in detail the issues he found in my HVAC. It was a pleasure doing business with them.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a quote from another Hvac company for over $2000 and they left my system down from Friday to Tuesday. Zachary came in and had me running in less than 2hrs for a fraction of the cost. I couldn't be more pleases with the service from Pro Tech!! Definitely will call for all my AC needs.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The experience was fantastic. Called the HVAC company that installed the unit and they told me they couldn’t come out for 3 days. Called Pro-Tech and they had a technician to my house within a couple hours. The tech was thorough and fixed the issue promptly. Incredible experience.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★

**I’d recommend to stay away/at least make sure you get multiple quotes as they are not open about their cost structure, and will not itemize for you. Above all that, they are just really expensive for what you get** The company was called to diagnose an AC zone that was no longer blowing air and the temperature…

Repair HVAC
Manuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Professionalism
Nakul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Norwood5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Punctuality+ Professionalism
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementRepair HVAC+ Responsiveness+ Punctuality+ Quality
Adrienne4 years ago★★★★★

Rating only, no written review.

Repair HVAC
Tracy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
AnitaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Onasis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness
Samantha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
GradyLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Rating only, no written review.

Repair HVAC

Price

$732+61% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 20%Overpriced 70%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance169$78–$351
HVAC system maintenance135$114–$453
A/C preventive maintenance81—
A/C system repair76$227–$611
Install AC45$1.6k–$3.7k
Plumbing pipe repair42$429–$1.2k
HVAC system repair40$209–$1.2k
Repair HVAC34$57–$738

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