Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty92−0.8Momentum penalty0−10Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREPro-Tech Air Conditioning & Plumbing Service, Inc
Winter Garden, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,077 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 76% of heat pump installation services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 0% of heat pump installation services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro-Tech Air Conditioning & Plumbing Service, Inc is better than 79% of heat pump installation services.B
79
Reviews for your job
Customers hired Pro-Tech Air Conditioning & Plumbing Service, Inc for 8 kinds of job.
Pro-Tech Air Conditioning & Plumbing Service, Inc for sewer repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
All 7 Google reviews tagged “Sewer repair”
AyseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I had a plumbimg issue with my hand washing sink. I had called couple of plummers and they gave me double the price of pro-Tec plummbing gave me. The technision was quick to fix it and on time.
A/C filter replacementSewer repair+ Responsiveness+ Punctuality+ Quality
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Chris did a great job solving our plumbing issues! I use ProTECH for both A/C and Plumbing. Great service and response every time.
Sewer repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Gerry and the Pro-Tech team did a fantastic and thorough job of a complete repipe of our older home, all new supply and waste lines as well as installing a new tankless water heater. It was a HUGE job and Gerry led the way with courtesy, a well thought out game plan and hard work. They were always on time, mindful…
Water heater installationInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jenelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionSewer repair+ Responsiveness+ Punctuality+ Quality
2TUF4U2Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
CleaningSewer repairDrain cleaning+ Punctuality+ Professionalism
JeffreyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Sewer repair+ Responsiveness+ Punctuality+ Quality
CarlosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Sewer repairDrain cleaning+ Punctuality+ Quality+ Professionalism
Price
$732+61% vs typical heat pump installation services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 10%Reasonable 20%Overpriced 70%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 169 | $78–$351 |
| HVAC system maintenance | 135 | $114–$453 |
| A/C preventive maintenance | 81 | — |
| A/C system repair | 76 | $227–$611 |
| Install AC | 45 | $1.6k–$3.7k |
| Plumbing pipe repair | 42 | $429–$1.2k |
| HVAC system repair | 40 | $209–$1.2k |
| Repair HVAC | 34 | $57–$738 |
