Experts Reviews · Company report
Pro Window Repair & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pro Window Repair & Service

Plymouth, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 5.0★ from 160 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Window Repair & Service is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Window Repair & Service is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Pro Window Repair & Service for 8 kinds of job.

Pro Window Repair & Service for glass installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Glass installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Glass installation”

Oljas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with them. They had the best price, were punctual and professional. Lev was the installer and did a great job.

Great priceGlass installation
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would give more stars if I could. I had several different window issues and repairs that I needed help with, and Pro Window Repair & Service did an excellent job. Out of the 3 quotes that I got, they were by FAR the most knowledgable and reasonable in their approach. Great customer service. The work is…

Glass installationWindow repair
Selmer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional installers ! They explained exactly what they were going to do. They did an excellent job of cleaning up after the job was done. It took them less than two hours to replace the glass panel on my patio door. Very satisfied !!

Reasonable priceGlass installationWindow repair
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience. Fair, punctual, and excellent customer service. Some of the best people I’ve ever dealt with in the construction industry. Honest and upfront!

Glass installation
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome family-owned window repair company! With Roman's 25+ years in the business, he is knowledgeable, understands customer service and quality workmanship, in a profession and courteous manner.. EXACTLY what I was looking for. I was in the process of negotiating a purchase agreement on my home and needed an…

Great priceGlass installationWindow repair
Lucy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Top notch family business! We had a patio sliding door glass window replaced. These guys are meticulous and kind. We would definitely use this company again! Thank you.

Reasonable priceGlass installation
Nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn’t be happier with how my sliding doors turned out. The installation was done perfectly everything is level, smooth, and operates effortlessly. The attention to detail was impressive, and the finished result looks amazing. The doors slide quietly, seal properly, and completely transformed the look of the…

Great priceGlass installation
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service!

Reasonable priceGlass installation
BradcLocal Guide · 238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This professional company replaced 5 bay window glass, the window frames were in good shape. This saved us thousands of dollars. The installers were not subcontractors, they were Pro Window Repair employees who took great care and great pride in their work. When they were done, we had clear windows without so much…

Great priceGlass installation
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Roman and his son did a great job replacing the glass on an older awning window. It’s a family run business that takes great pride in their work. Roman worked through some questions I had - it was much appreciated. I would highly recommend this business for any window repairs.

Glass installationWindow repair
Dawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Roman and his crew were incredibly professional and did great work. They saved us a ton of money after getting an obscene quote from a competitor. They are great people and would absolutely recommend them to others!

Reasonable priceGlass installationWindow repair
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Roman did a fantastic job replacing our picture window. Very careful and thorough. Great to have Pro Window Repair & Service for any glass needs. Thank you!

Reasonable priceGlass installation
BenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a crack across the bottom of our window in our living room and needed it replaced. After doing some research, this was by far the most reasonably priced. Roman and Lev were super friendly, professional, showed up on time, and did an amazing job. We are so happy with the job they did, and will absolutely hire…

Customer photo from Ben's review
Great priceGlass installationWindow repair
Randolph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

So lovely to work with

Glass installationWindow repair
jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I truly cannot say enough about Roman and his crew. Honest, professional, trustworthy and frankly just great people. The service that they provide is unique I would say. I must admit I really didn’t think such a service existed. For the most part most of my windows were still in good condition. I had one cracked…

Great priceGlass installationWindow repair
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The folks at Pro Window Repair are excellent. They took great care with our windows and did an excellent job. They are friendly and place customer service above all else. I cannot say enough good things about them. Certainly the right folks for the job.

Great priceGlass installationWindow repair
Barry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very impressed with their sevice and quality of their work. I had full glass repalcement on 14 windows. They had completed the work in about 4 hours. They cleaned eveything up and replaced any furniture that was in front of the windows. Roman, who was lead on the job is very courteous and professional. I…

Great priceGlass installation
Nikki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When other companies were trying to overcharge us or tell us they wouldn't help us at all because the job was too small for them to take on, Roman and his team quickly took our window job on. Roman was professional and personal, walked me through every step and was by far the most reasonably priced out of everyone…

Glass installationWindow repair+ Responsiveness+ Punctuality+ Quality
Sandie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Finally- a contractor who is dependable, does a great job and leaves my house clean. Fantastic work!

Customer photo from Sandie's review
Glass installationWindow frame repair & replacementWindow repair+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly awesome company and team! Use them frequently. They always provide amazing communication, professionalism, fast timelines, great pricing and quality! Highly recommend!

Casement window installation & replacementDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

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