Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Pro Window Repair & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pro Window Repair & Service

Plymouth, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 5.0★ from 160 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Window Repair & Service is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Window Repair & Service is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Pro Window Repair & Service for 8 kinds of job.

Pro Window Repair & Service for window frame repair & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Window frame repair & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 8 Google reviews tagged “Window frame repair & replacement”

Lucas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have had multiple windows fixed by Roman and Lev over the years they always go above and beyond their service is amazing! Would highly recommend

Double pane window installation & replacementSkylight repairSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roman was extremely helpful, kind, prompt and professional when helping to repair our windows. Our windows are original to our home (50+ years old) but Roman was very helpful to educate us that they were still in great shape and with a few small repairs we could have our windows last for a while longer. He didn't…

Window frame repair & replacementWindow repairWindow screen repair+ Responsiveness+ Punctuality+ Quality
Sandie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Finally- a contractor who is dependable, does a great job and leaves my house clean. Fantastic work!

Customer photo from Sandie's review
Glass installationWindow frame repair & replacementWindow repair+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roman is a wonderful and trustworthy person who does excellent work. He knows windows! He will bend over backwards to help, and do so quickly and with a smile! He helped me with one broken window, which no other window company would touch. He used resources to fit new glass into the window frame, and now the window…

Vinyl window installation & replacementWindow frame repair & replacementWindow repair+ Responsiveness+ Quality+ Professionalism
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick response. Very good service. Excellent.

Window frame repair & replacement+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roman is super profesional and did an excellent job fixing the window. He was very committed to find a solution vs immediately going the route of replacing the window. The repaired window works like new!

Window frame repair & replacement+ Responsiveness+ Professionalism
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly awesome company and team! Use them frequently. They always provide amazing communication, professionalism, fast timelines, great pricing and quality! Highly recommend!

Casement window installation & replacementDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Crystal13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lev has been out a couple times to repair and has done a fantastic job. He is professional, pleasant, and I would recommend him 100%. Thanks for everything!

Window frame repair & replacementWindow repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Window repair47—
Glass installation20—
Window frame repair & replacement8—
General window replacement6—
Window installation4—
Double pane window installation & replacement4—
Window screen repair3—
Sliding glass door installation & replacement3—

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