Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Pro Window Repair & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pro Window Repair & Service

Plymouth, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 5.0★ from 160 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Window Repair & Service is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Window Repair & Service is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Pro Window Repair & Service for 8 kinds of job.

Pro Window Repair & Service for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Window installation”

LanetteLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This company was so kind, professional and did such a great job installing glass with a doggy door in it. Roman came out and measured the window and the dogs to get us a perfect match. The installation was done perfectly and no mess left behind and they were so quit, I work from home and my dogs didn’t notice and I…

Customer photo from Lanette's review
Great priceWindow installation
SallyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

🌟PRO WINDOW REPAIR is an AWESOME COMPANY🤩🌟! Roman and his son repaired eight of my windows and they look so beautiful🤗!! Wish I had found them sooner! They are professional, experts, kind, caring, hardworking with prompt & excellent communication🌟!! And on top of this?! They saved me THOUSANDS of dollars by…

Great priceWindow installation
Ruwayda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great communication and scheduling from Lailah and reasonable pricing, and amazing final results by Roman and Lev. A perfectly competed job in a timely manner!

Great priceWindow installation
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After looking for a local company that installs dog doors into a sliding glass door, I found Roman at Pro Window Repair & Service. He meticulously measured the window and the new on with the dog door cutout fit perfectly when he swapped out the original. They installed the new window & dog door efficiently and…

Window installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Window repair47—
Glass installation20—
Window frame repair & replacement8—
General window replacement6—
Window installation4—
Double pane window installation & replacement4—
Window screen repair3—
Sliding glass door installation & replacement3—

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