Experts Reviews · Company report
Pro Window Repair & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pro Window Repair & Service

Plymouth, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 5.0★ from 160 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Window Repair & Service is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Window Repair & Service is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Window Repair & Service is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Pro Window Repair & Service for 8 kinds of job.

Pro Window Repair & Service for window repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Window repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Window repair” · showing 20

KatieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Full window and frame replacement just doesn’t make sense with today’s prices—especially when the existing wood windows are solid and working well! Our home was built in 1984, and we have a mix of original windows and others from the mid-1990s. Despite their age, the windows themselves are still solid. My husband…

Great priceWindow repair
Sally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Team was knowledgeable, informative, hard-working and extremely professional. Overall, just a fantastic job!!!! I highly recommend Pro Window Repair and Service.

Great priceWindow repair
AngelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Couldn't recommend Pro Window Repair more! Fantastic communication from start to end. I had them come out to replace glass in a basement window that was broken from a lacrosse ball. They pointed out another window broken on a garage door and they fixed both. The garage door window was a pain but Lev did a great job…

Great priceWindow repair
MARTIN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Precision diagnosis and fix for a window which would no longer crank shut. Then Roman checked my 2 bedroom windows and recalibrated them as well; one was missing a screw I hadn't even noticed.

Reasonable priceWindow repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roman and his team are phenomenal. Their communication is amazing and continues to be amazing after they helped me, as I had a few follow-up questions after they helped me. They helped me swap out some panels of glass and adjust a sliding glass door. The sliding glass door was tricky because the existing parts were…

Great priceWindow repair
Garth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roman was very helpful in solving our window issues. He helped us fix the problems and showed us how to maintain our windows for the future. He gave us tips and quick fixes so we didn't have to replace any of them. (They were all in good shape but just needed some tender loving care). And kudos to Lailah for being…

Great priceWindow repair
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would give more stars if I could. I had several different window issues and repairs that I needed help with, and Pro Window Repair & Service did an excellent job. Out of the 3 quotes that I got, they were by FAR the most knowledgable and reasonable in their approach. Great customer service. The work is…

Glass installationWindow repair
Selmer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional installers ! They explained exactly what they were going to do. They did an excellent job of cleaning up after the job was done. It took them less than two hours to replace the glass panel on my patio door. Very satisfied !!

Reasonable priceGlass installationWindow repair
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome family-owned window repair company! With Roman's 25+ years in the business, he is knowledgeable, understands customer service and quality workmanship, in a profession and courteous manner.. EXACTLY what I was looking for. I was in the process of negotiating a purchase agreement on my home and needed an…

Great priceGlass installationWindow repair
Janelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you need a window repaired, Pro Window is your best option. Their communication is quick, responsive, and clear. Their prices are very reasonable. The installers took the time to make sure our repaired windows were installed with precision. I was very impressed with the customer service, the quality of the work, and the reasonable prices.

Reasonable priceWindow repair
Darlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service. Roman was great

Window repair
DerekLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing people to work with. We will absolutely be giving them our business in the future, and recommend them to family and friends. They were very helpful with going through our options. Great communication all around. Absolutely professional, quality work, from some good people. I suggest you take the time to…

Great priceWindow repair
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pro Window Repair was outstanding to work with. They were responsive, honest, and genuinely helpful throughout the entire process. They took the time to review photos of several window issues, explained the differences between repairs and replacements, provided approximate pricing, and even suggested less expensive…

Great priceWindow repair
Ker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Communication with Pro was excellent & frequent throughout the job. Had a free estimate same day we requested it. Very reasonable price & only had to replace the glass, not the whole window, which saved us a lot of money. Great experience with everyone we've worked with at this company. Roman & his sons are…

Reasonable priceWindow repair
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Terrific group. They repaired four windows that had rot in the frames (including one that was quite high up) quickly and at a great price. They were in regular communication throughout the process and the results are absolutely superb, exactly matching the stain color. I enthusiastically recommend them to anyone who needs window repairs.

Great priceWindow repair
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Roman and his son did a great job replacing the glass on an older awning window. It’s a family run business that takes great pride in their work. Roman worked through some questions I had - it was much appreciated. I would highly recommend this business for any window repairs.

Glass installationWindow repair
k11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Roman was fabulous! I can’t say enough good things! We had a tight timeline and he was able to replace a window quickly for us. He also didn’t gouge us like other quotes we received. I would highly recommend!!

Great priceWindow repair
loren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was really impressed with the communication throughout the process. I was able to repair two windows instead of replacing them. Highly recommend.

Window repair
NickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our home was only 12 years old but some of the windows had fallen into disrepair/dysfunction. Roman and the Pro Window Repair team did an excellent job assessing the repairs, finding parts, and fully restoring functionality and life expectancy to 6 of our windows. The communication was excellent. The pricing was…

Window repair
AdnanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Pro Window repair saved us a lot of money and did quality work on our windows. Honest and very hardworking people.

Reasonable priceWindow repair

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

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