How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREProactive Garage Door Repair
Lakemore, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,837 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Proactive Garage Door Repair for 5 kinds of job.
Proactive Garage Door Repair for customer support
Clear ✕All 105 Google reviews tagged “Customer support” · showing 60
Great service prompt with here within one hour to repair our door. We called them to repair our old opener and they were here writing hours. Highly recommended Proactive!
Very friendly and knowledgeable with our door problems. Clearly able to do work professionally. Highly recommend Proactive!
Installed new door & opener. Great service from initial service appt to installation.
Friendly company, they came and repaired our broken door and they will get us a new door next week to our house in Copley
We called Proactive, the owner came and helped me very well and repaired our door at our house in Brunswick. They are very people if anyone need help, we highly recommend them!
Im verry happy with the job,Verry nice and explain everything nice,would definitely recommend this guys,Thank you guys so much...
I was impressed by the competitive pricing, efficient service and friendly staff. They provided great garage door repair and got the job done quickly. Would definitely choose Proactive again.
Great service, Tony was very respectful and responsive. He installed two openers at very affordable price. Highly recommend proactive!
I found Proactive Garage Door Repair when searching for garage door repair near me and I couldn’t be happier. The technician arrived on time, was super efficient and friendly, and knew exactly what needed to be done. The price was competitive and the whole experience felt reliable. I definitely recommend them for any garage door repair.
I called proactive garage door for a new opener for my garage door, I got my estimate 1 hour later and Tony installed my opener the same day at our house in Strongsville, great service, best price and peace of mind . Thank you Tony and proactive garage door for your professionalism. I highly recommend Proactive!
I had a great experience with Proactive Garage Door for fixing my garage door spring. They provided prompt and professional service, coming on the same day I called. Tony, the technician was knowledgeable and efficiently repaired the spring, leaving my garage door working perfectly. Their pricing was very…
We called Proactive in the morning, our door was only opening 6". Mike, the technician came within 1 hour, he fixed our broken springs and installed a new opener, at very affordable price at our house in Medina today. Highly recommend to all our friends and neighbors! You cannot go wrong with Proactive!
Really great service, very professional team.Very affordable prices & responded quickly. They have the best price after calling multiple companies. Mike and Peter came out the same day too and installed new springs&a new opener in a very cold day. Other companies told me they're 6 days out at least! Highly and…
Both the evaluation and install techs were prompt, knowledgeable and courteous. I would definitely recommend this company. I used the online app and got a phone call from them within minutes. Amazing experience!!!
Wonderful company and their team is amazing. Mike did the impossible to repair the door and the opener. We highly recommend Proactive!
We called proactive door at 8 AM in the morning. Mike show up within 1 hour, and he repaired our Springs, and installed a new opener for us at our house in Strongsville, highly recommend Proactive
Tony was courteous & responsive. The garage doors are great. They didn’t try to get me to buy more than I needed. I trust them.
great job appreciate it. We recommend proactive door. Mike and Toni were so respectful and responsive.
Very quick and efficient professional service. Mike and Tony were so respectful highly recommend proactive door.
Mike showed up within 1 hour and replaced our broken springs and opener at very affordable price, at our house in Strongsville. We had other offers but they were the best. Some companies tried to sell us to repair at almost same price but Proactive were transparent and advised us to go for new ones. Highly recommend Proactive!
Laya helped me to get all my answers ever she helped me to troubleshoot my garage door and save my money .she was so nice and friendly and patience while i was troubleshooting she waited and give me all my necessary answers..thanks
Mike and will did a great job. They repaired the door after facing many issues with my previous installer. They gave me several options. Strongly recommend Proactive!
Quick response and friendly techs. They were able to fix issue quickly
I appreciate that Tony & Mike were able to come out and repair our garage door quickly! Highly recommend Proactive Garage Door Repair!
We call Proactive Darage Door around 8 AM in a holiday. They show up within 1 hour and replaced both springs for us and they repaired the opener at our house in Strongsville. They had the best price among many companies that we get quoted grom them. We are so happy to use them and to refer them to all our friends…
Fast, professional, and reliable! The team installed my garage door quickly and explained everything clearly. Highly recommend!
Tony was excellent knowledgeable and very respectful man!..honesty matters most!..gave me an excellent deal with garage door and an opener. Highly recommend Proactive!
Perfect team great service, Mike wad very knowledgeable and now we have a new fire with a new opener. The order was the best among other companies. Highly recommend Proactive Door!
Had some issues with garage door, we called Proactive Door and they came same day and fixed our broken springs and the opener at very affordable price. They were very transparent with the price and warranty. The technician was very respectful and knowledgeable. They have a great follow up as well. Highly recommend Proactive Door!
Peter gave an affordable price and great professional job. We checked multiple companies and they were by far the best in pricing. We live in Strongsville and they came out same day.
Great service, the technician came same day to our house in Strongsville and fixed our springs. Peter was very responsive and respectful. Very affordable price, highly recommend!
My garage door wouldn’t open and I called Proactive Door, they came out within an hour and helped me picked out my new door, I’ve always wanted a black garage door with windows and they installed exactly what I was looking for! Love it!
Super fast response time and was able to assist over phone with issue
⭐⭐⭐⭐⭐ I had a great experience with Proactive Door. The whole process was smooth, professional, and stress-free. Mike and the team were on time, knowledgeable, and very honest about what was needed. They explained everything clearly, did excellent work, and made sure the door was working perfectly before leaving.…
Great customer service perfect door my wife and I use it every every day. Great great great product. Highly recommend Proactive door. Mike and Tony were so respectful and responsive.
A great family owned business to work with. Great craftsmanship. Good quality material. And very reasonable prices
100% recommend!!! I very HIGHLY recommend this smaller local company! After installing an entire new system (Thank you Leon!!! You are so very considerate, accommodating and most helpful!) we had an issue, but they came over almost immediately to fix it…& on the same day too! I also had to call them back recently…
Proactive came the same day and they replaced our opener, Mike was very respectful, and knowledgeable and they give it to us as very affordable price at our house in Strongsville .
Excellent service in subzero weather what more could I ask for. Highly recommend proactive door Tony and Mike were very respectful and knowledgeable.
Peter and Mike were very knowledgeable and respectful. They installed a new opener at very affordable price. Highly recommend Proactive!
Came same day, very affordable, highly recommend Proactive Door.
Amazing business, came same day and provided top notch service. Mike was very knowledgeable and respectful. Don’t look anywhere else! Highly recommend Proactive Door!
Excellent service during the extreme weather. Very affordable Price. Highly recommend Proactive Door!
Great quality fast work, even in cold weather, will use going forward.highly recommend Proactive
Really reasonable prices,great people. Family owned and local.
Very professional service, evaluated the problem, and fix it. Excellent responsive and knowledgeable. Tony was great, highly recommend Proactive Door!
Tony came to our office to assist with a broken garage door and we could not be happier. His customer service team was prompt and extremely responsive. The repairs were done with great care and I highly recommend Proactive Garage Door to anyone needing quick and friendly assistance. We will definitely be using them…
Same day service, very punctual, respectful and knowledgeable technician, Tony offered us the solution within our budget. Highly recommend Proactive Door!
Very good response to our issue, Mike was very helpful and respectful, we got everything new at very affordable price. We will always use them and recommend to our friends. Highly recommend Proactive Door!
Excellent service and communication. From start to finish through the process, I was highly appreciative of Proactive Garage’s professionalism and courtesy. I highly recommend Tony and the team.
Excellent service. Tony responded to my house immediately. Fair price.
Proactive came same day and repaired our broken spring at very affordable price. Mike and Peter were very respectful. Highly recommend!
Nice job, Tony and Guy were very respectful and responsive.
Proactive door came same day when we called them and they replaced our broken door the next day at very affordable price at our house, in North Olmsted, the team was very responsive respectful and knowledgeable . we highly recommend proactive door.
Tony was great, perfect job, proactive replaced spring for us at very affordable price at our house in north Royalton
A very helpful extremely reliable had to call them out for a second time and they were here on the spot. I couldn’t recommend higher thank you. Tony was very responsive.
Great customer service, promptly responded to any questions and took care of any issues. Would highly recommend.
Mike was very responsive and respectful, he repaired our door and opener at very affordable price at our house in Elyria. Highly recommend Proactive Door!
Very fast and was able to understand my very old door immediately
Mike was on time, he repaired our garage door at very affordable price at our house in Akron. Highly recommend proactive!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 151 | — |
| General repairs & installation | 139 | — |
| Garage door consultation | 126 | — |
| Customer support | 105 | — |
| Garage door design | 16 | — |
