How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREProactive Garage Door Repair
Lakemore, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,837 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Proactive Garage Door Repair for 5 kinds of job.
Proactive Garage Door Repair for customer support
Clear ✕All 105 Google reviews tagged “Customer support”
Great service prompt with here within one hour to repair our door. We called them to repair our old opener and they were here writing hours. Highly recommended Proactive!
Very friendly and knowledgeable with our door problems. Clearly able to do work professionally. Highly recommend Proactive!
Installed new door & opener. Great service from initial service appt to installation.
Friendly company, they came and repaired our broken door and they will get us a new door next week to our house in Copley
We called Proactive, the owner came and helped me very well and repaired our door at our house in Brunswick. They are very people if anyone need help, we highly recommend them!
Im verry happy with the job,Verry nice and explain everything nice,would definitely recommend this guys,Thank you guys so much...
I was impressed by the competitive pricing, efficient service and friendly staff. They provided great garage door repair and got the job done quickly. Would definitely choose Proactive again.
Great service, Tony was very respectful and responsive. He installed two openers at very affordable price. Highly recommend proactive!
I found Proactive Garage Door Repair when searching for garage door repair near me and I couldn’t be happier. The technician arrived on time, was super efficient and friendly, and knew exactly what needed to be done. The price was competitive and the whole experience felt reliable. I definitely recommend them for any garage door repair.
I called proactive garage door for a new opener for my garage door, I got my estimate 1 hour later and Tony installed my opener the same day at our house in Strongsville, great service, best price and peace of mind . Thank you Tony and proactive garage door for your professionalism. I highly recommend Proactive!
I had a great experience with Proactive Garage Door for fixing my garage door spring. They provided prompt and professional service, coming on the same day I called. Tony, the technician was knowledgeable and efficiently repaired the spring, leaving my garage door working perfectly. Their pricing was very…
We called Proactive in the morning, our door was only opening 6". Mike, the technician came within 1 hour, he fixed our broken springs and installed a new opener, at very affordable price at our house in Medina today. Highly recommend to all our friends and neighbors! You cannot go wrong with Proactive!
Really great service, very professional team.Very affordable prices & responded quickly. They have the best price after calling multiple companies. Mike and Peter came out the same day too and installed new springs&a new opener in a very cold day. Other companies told me they're 6 days out at least! Highly and…
Both the evaluation and install techs were prompt, knowledgeable and courteous. I would definitely recommend this company. I used the online app and got a phone call from them within minutes. Amazing experience!!!
Wonderful company and their team is amazing. Mike did the impossible to repair the door and the opener. We highly recommend Proactive!
We called proactive door at 8 AM in the morning. Mike show up within 1 hour, and he repaired our Springs, and installed a new opener for us at our house in Strongsville, highly recommend Proactive
Tony was courteous & responsive. The garage doors are great. They didn’t try to get me to buy more than I needed. I trust them.
great job appreciate it. We recommend proactive door. Mike and Toni were so respectful and responsive.
Very quick and efficient professional service. Mike and Tony were so respectful highly recommend proactive door.
Mike showed up within 1 hour and replaced our broken springs and opener at very affordable price, at our house in Strongsville. We had other offers but they were the best. Some companies tried to sell us to repair at almost same price but Proactive were transparent and advised us to go for new ones. Highly recommend Proactive!
Laya helped me to get all my answers ever she helped me to troubleshoot my garage door and save my money .she was so nice and friendly and patience while i was troubleshooting she waited and give me all my necessary answers..thanks
Mike and will did a great job. They repaired the door after facing many issues with my previous installer. They gave me several options. Strongly recommend Proactive!
Quick response and friendly techs. They were able to fix issue quickly
I appreciate that Tony & Mike were able to come out and repair our garage door quickly! Highly recommend Proactive Garage Door Repair!
We call Proactive Darage Door around 8 AM in a holiday. They show up within 1 hour and replaced both springs for us and they repaired the opener at our house in Strongsville. They had the best price among many companies that we get quoted grom them. We are so happy to use them and to refer them to all our friends…
Fast, professional, and reliable! The team installed my garage door quickly and explained everything clearly. Highly recommend!
Tony was excellent knowledgeable and very respectful man!..honesty matters most!..gave me an excellent deal with garage door and an opener. Highly recommend Proactive!
Perfect team great service, Mike wad very knowledgeable and now we have a new fire with a new opener. The order was the best among other companies. Highly recommend Proactive Door!
Had some issues with garage door, we called Proactive Door and they came same day and fixed our broken springs and the opener at very affordable price. They were very transparent with the price and warranty. The technician was very respectful and knowledgeable. They have a great follow up as well. Highly recommend Proactive Door!
Peter gave an affordable price and great professional job. We checked multiple companies and they were by far the best in pricing. We live in Strongsville and they came out same day.
Great service, the technician came same day to our house in Strongsville and fixed our springs. Peter was very responsive and respectful. Very affordable price, highly recommend!
My garage door wouldn’t open and I called Proactive Door, they came out within an hour and helped me picked out my new door, I’ve always wanted a black garage door with windows and they installed exactly what I was looking for! Love it!
Super fast response time and was able to assist over phone with issue
⭐⭐⭐⭐⭐ I had a great experience with Proactive Door. The whole process was smooth, professional, and stress-free. Mike and the team were on time, knowledgeable, and very honest about what was needed. They explained everything clearly, did excellent work, and made sure the door was working perfectly before leaving.…
Great customer service perfect door my wife and I use it every every day. Great great great product. Highly recommend Proactive door. Mike and Tony were so respectful and responsive.
A great family owned business to work with. Great craftsmanship. Good quality material. And very reasonable prices
100% recommend!!! I very HIGHLY recommend this smaller local company! After installing an entire new system (Thank you Leon!!! You are so very considerate, accommodating and most helpful!) we had an issue, but they came over almost immediately to fix it…& on the same day too! I also had to call them back recently…
Proactive came the same day and they replaced our opener, Mike was very respectful, and knowledgeable and they give it to us as very affordable price at our house in Strongsville .
Excellent service in subzero weather what more could I ask for. Highly recommend proactive door Tony and Mike were very respectful and knowledgeable.
Peter and Mike were very knowledgeable and respectful. They installed a new opener at very affordable price. Highly recommend Proactive!
Came same day, very affordable, highly recommend Proactive Door.
Amazing business, came same day and provided top notch service. Mike was very knowledgeable and respectful. Don’t look anywhere else! Highly recommend Proactive Door!
Excellent service during the extreme weather. Very affordable Price. Highly recommend Proactive Door!
Great quality fast work, even in cold weather, will use going forward.highly recommend Proactive
Really reasonable prices,great people. Family owned and local.
Very professional service, evaluated the problem, and fix it. Excellent responsive and knowledgeable. Tony was great, highly recommend Proactive Door!
Tony came to our office to assist with a broken garage door and we could not be happier. His customer service team was prompt and extremely responsive. The repairs were done with great care and I highly recommend Proactive Garage Door to anyone needing quick and friendly assistance. We will definitely be using them…
Same day service, very punctual, respectful and knowledgeable technician, Tony offered us the solution within our budget. Highly recommend Proactive Door!
Very good response to our issue, Mike was very helpful and respectful, we got everything new at very affordable price. We will always use them and recommend to our friends. Highly recommend Proactive Door!
Excellent service and communication. From start to finish through the process, I was highly appreciative of Proactive Garage’s professionalism and courtesy. I highly recommend Tony and the team.
Excellent service. Tony responded to my house immediately. Fair price.
Proactive came same day and repaired our broken spring at very affordable price. Mike and Peter were very respectful. Highly recommend!
Nice job, Tony and Guy were very respectful and responsive.
Proactive door came same day when we called them and they replaced our broken door the next day at very affordable price at our house, in North Olmsted, the team was very responsive respectful and knowledgeable . we highly recommend proactive door.
Tony was great, perfect job, proactive replaced spring for us at very affordable price at our house in north Royalton
A very helpful extremely reliable had to call them out for a second time and they were here on the spot. I couldn’t recommend higher thank you. Tony was very responsive.
Great customer service, promptly responded to any questions and took care of any issues. Would highly recommend.
Mike was very responsive and respectful, he repaired our door and opener at very affordable price at our house in Elyria. Highly recommend Proactive Door!
Very fast and was able to understand my very old door immediately
Mike was on time, he repaired our garage door at very affordable price at our house in Akron. Highly recommend proactive!
Same day service. Excellent service
Amazing person and very professional
Proactive was very fast to be here and replace both springs at very affordable price. Mike was great and very respectful. Highly recommend
We will always work with Proactive door, they had the best offer and service. Highly recommend!
Great service, they replaced our broken springs at our house in Elyria. Highly recommend Proactive Door.
Great service, good response time, highly recommend!
Great service, great price, same day!
We called proactive garage door. They came within one hour and replaced our broken Springs and the opener a very affordable price at our house in Strongsville. Highly recommend.
Highly recommend Proactive, they repaired our door within 1 hour at very affordable price.
Great work by the Team to install 2 new doors as promised.
Excellent service and follow up, we called proactive door and they came same day and check our issue, the day after they came and installed a complete new door for us at our house in Olmsted Falls. Their price was the best among other companies. Their team were very respectful and responsive. We highly recommend them to all our neighbors and friends.
Outstanding service from start to finish. I recently used proactive garage door repair for my garage door issue and I couldn’t be happier from the moment I called the team was professional, responsive, and friendly. They scheduled me right away and arrive on time they replaced our old garage door and the opener was…
Excellent experience with Proactive team, they installed 2 new doors with windows at our house in North Ridgeville. The price was ver attractive and the team was very responsive and respectful. We highly recommend them!
UPDATE; I spoke with the management team about my concerns. They were very concerned about my experience. It was a case that I should have expressed my problems with them. They sent a very nice gentleman out to our place to remedy the oil stains. He was very much apologetic. I am happy to say that they addressed…
Guy was very punctual extremely helpful. Repaired the problem very quickly. He was a wonderful service tech.
Tony came out promptly, worked with us and extremely satisfied. I'd highly recommend to call him. Family run business that we need to support.
Tony was awesome, he came same day and repaired our door and installed a new opener at our house in Brook park. Highly Recommend!
The team did a great job by taking their time in our difficult garage door. We are so excited to have our first opener. We highly recommend Proactive Door!
We called Proactive and they came same day and repaired our door. Highly recommend!
Great service and quick installation. Proactive installed a new door and a new opener at our house in Brookpark. We highly recommend them!
Excellent customer service. Timely with appointments!
Great service, great follow up, we called Proactive and they came same day and replaced the springs and the opener at our house in Litchfield. Highly recommend them!
Great service and quick installation for the door at very affordable price. We highly recommend Proactive!
Great service, great doors, great price and great everything. Highly recommend Proactive Door!
Same day service, they showed up within 30 minutes and replaced both springs at our house in Brunswick at very affordable price. We highly recommend Proactive Door!
Tony came out within a half- hour of my call and installed a new spring within an hour. Friendly, good work and reasonable price.
they came same day and installed a new opener at very affordable price while other companies asked for double the price, we have the to notch opener at our house in Strongsville. Proactive technician was very responsive and respectful. We highly recommend them to all our neighbors!
Proactive installed a new garage door for us and did a great job of it. They were very prompt when addressing any post install issues/questions I had. I highly recommend them.
Amazing team, very affordable price, we got the best door from them. Highly recommend Proactive Door!
Great service !!
Tony came same day and did a wonderful job
Service was quick from the call to get a quote. Three options were provided and explained. They had the parts and able to do the job then.
Excellent job done by Tony, he helped us hook up everything or Wi-Fi everything to our garage door opener I would have I would have them come out every time I need help thank you so much. They have even replaced our broken springs at our house in Brunswick. highly recommend!
Proactive came on a Friday evening on a holiday weekend. Stayed until they finished installing my brand new door that is beautiful I like to quiet and did a wonderful job. Recommend Highly recommend!
We called Proactive garage door at 8 am and they came repaired the door within 1 hour at our house in Strongsville. Highly recommend them!
Proactive showed up in time and replaced our both springs and the opener at very affordable price at our house in Strongsville. We highly recommend them to all our friends!
Great customer service, responsive. Tony has now become a friend. My kids broke the door the very next day after installation of a very nice solid door at our hime in Strongsville, Tony came in and fix ot right away! Strongly recommend Proactive Door!
Same day service.
I woke up this morning and could not get my garage door to open. I then noticed that the garage door springs were both broken. I called Proactive Garage Door Repair and they sent out a repair man. The repair man’s name was Guy. He did an awesome job. Great customer service and the work was fast. I really appreciated…
One of the best team and prices. They changed our garage door the next day in Strongsville. Highly recommend!
Same day service, replaced the opener and the 2 springs.
Calob and his partner, (Sorry we didn’t get his name) were very polite and professional when installing the garage doors. The owner worked with me on choosing the garage doors that fit the style I was looking for. The price was untouchable by anyone else. Don’t look anywhere else. These guys are 5 stars from…
Very efficient and responsive, same day repair and they came the next day and installed a new door and opener for us at our house in Brookpark. They had the best offer. We highly recommend them!
Amazing service and very affordable price. They replaced our broken springs at our house in Strongsville. Highly recommend them to our neighbors!
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 151 | — |
| General repairs & installation | 139 | — |
| Garage door consultation | 126 | — |
| Customer support | 105 | — |
| Garage door design | 16 | — |
