How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREProactive Garage Door Repair
Lakemore, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,837 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Proactive Garage Door Repair for 5 kinds of job.
Proactive Garage Door Repair for general repairs & installation
Clear ✕All 139 Google reviews tagged “General repairs & installation”
I cannot say enough wonderful things about Proactive Garage Door Repair in Brunswick, Ohio! I recently had beautiful new garage doors installed at my home in Strongsville, and the entire experience was absolutely outstanding from start to finish! The customer service was exceptional! Everyone I interacted with was…
Excellent service. Technician Tony was very helpful and explained the whole process. Both doors open and close nicely and no longer make loud sounds. Thank you Proactive Door!
Great service prompt with here within one hour to repair our door. We called them to repair our old opener and they were here writing hours. Highly recommended Proactive!
Very friendly and knowledgeable with our door problems. Clearly able to do work professionally. Highly recommend Proactive!
Installed new door & opener. Great service from initial service appt to installation.
We called proactive they came on time and great service and wonderful to work with the company
I had a great experience with Proactive Garage Door Repair for my new garage door installation. The team was professional, knowledgeable, and did an excellent job from start to finish. They arrived on time, explained everything clearly, and made sure the installation was done properly. The new garage door looks…
Our garage door spring broke suddenly. They came out same day and completed the repair quickly! Reasonable pricing.
The technician did a great job!
Very fast service and fair pricing. Tech was knowledgeable friendly and explained everything. Would recommend
The crew was efficient and delightful! Price was 100% fair. I wouldn't hesitate to give them a call if you need a garage door repaired or replaced!
Came quickly and had our garage door fixed within 2 hours of calling.
Arrived on time and finished work quickly. Door works better now.
Came out the day my garage door broke, got me a quote quickly. Was very responsive and decently priced for the area. Install was quick and they were very professional. Would absolutely recommend this company to anyone. They did a full job, including new door, hardware, and opener. Thank you!
Proactive went above and beyond to solve my garage door issues and they installed a very nice door and opener at very affordable price. Highly recommend Proactive!
Very helpful, quick and provided options.
We called Proactive, the owner came and helped me very well and repaired our door at our house in Brunswick. They are very people if anyone need help, we highly recommend them!
Pro active door did a nice job, quick and respectful service.
Im verry happy with the job,Verry nice and explain everything nice,would definitely recommend this guys,Thank you guys so much...
I was impressed by the competitive pricing, efficient service and friendly staff. They provided great garage door repair and got the job done quickly. Would definitely choose Proactive again.
I called Proactive Garage Door Repair because my door wouldn’t open and the staff were friendly and explained everything right away. The technician arrived on time, was very knowledgeable and fixed the problem quickly. I appreciated the competitive price, the efficient service and the reliable workmanship. I would…
I found Proactive Garage Door Repair when searching for garage door repair near me and I couldn’t be happier. The technician arrived on time, was super efficient and friendly, and knew exactly what needed to be done. The price was competitive and the whole experience felt reliable. I definitely recommend them for any garage door repair.
I called proactive garage door for a new opener for my garage door, I got my estimate 1 hour later and Tony installed my opener the same day at our house in Strongsville, great service, best price and peace of mind . Thank you Tony and proactive garage door for your professionalism. I highly recommend Proactive!
I had a great experience with Proactive Garage Door for fixing my garage door spring. They provided prompt and professional service, coming on the same day I called. Tony, the technician was knowledgeable and efficiently repaired the spring, leaving my garage door working perfectly. Their pricing was very…
We called Proactive in the morning, our door was only opening 6". Mike, the technician came within 1 hour, he fixed our broken springs and installed a new opener, at very affordable price at our house in Medina today. Highly recommend to all our friends and neighbors! You cannot go wrong with Proactive!
I called Proactive Garage Door Repair after searching for garage door replacement near me and was impressed with how friendly the staff were. They gave me a competitive price, arrived on time and completed the job reliably. The technician explained everything clearly and answered all my questions. I’m excited to use…
Tony came out within the morning to fix our garage doors. He quickly identified the wiring issue and got us working within an hour. He also lubricated our doors and ensured we were all set! Definitely recommend.
My spring broke and they came out right away for fix it. Speedy response and speedy repair at a fair price. Would highly recommend.
Tony replaced my Garage Keypad, remote, and programmed everything. He also replaced my garage door seal. He was very professional and quick. I would highly recommend!!!
Mike is excellent!
Very professional, there was no debris left. The garage door looks great and your installers were very friendly and worked all the time they were here. Keep up the good work. I would recommend you anytime.
Tony did an excellent job helping my grandma with her garage door keypad. He was prompt and got everything working again in no time. Great service we would definitely recommend him!
Fast and quick service, they were friendly and professional
great job appreciate it. We recommend proactive door. Mike and Toni were so respectful and responsive.
I had a broken spring on my garage door. Proactive Garage Door showed up immediately and provided a great service. I highly recommend using them. Very friendly and quality workmanship.
Professional people Repaired the garage door in 15 minutes.
Service guy was nice and timely but the cost of the repair was outrageous. Have also not received invoice from work done even though they said they were sending it over. Can not recommend based on cost alone.
Mike showed up within 1 hour and replaced our broken springs and opener at very affordable price, at our house in Strongsville. We had other offers but they were the best. Some companies tried to sell us to repair at almost same price but Proactive were transparent and advised us to go for new ones. Highly recommend Proactive!
Had my garage door fail, with a roller coming off the track. Will and Mike from ProActive came out right at the scheduled time, and got it repaired at a really reasonable price. Good guys, who knew what they were doing. I would highly recommend ProActive Door
Mike and will did a great job. They repaired the door after facing many issues with my previous installer. They gave me several options. Strongly recommend Proactive!
Guy did a great job.
Quick service and the communication was good. Guy was our tech and he was nice and explained the job well. Would definitely recommend.
Phenomenal to work with! I picked them out of the 10 other garage companies that all seemed to have the same answering service. I had quotes from other companies and these guys offered competitive pricing to fit my needs. They had a tech out same day to give an estimate and the finished product looks great!
Fast, friendly and well done!
Thank you, Travis and Tim, for coming out this evening to replace a broken spring on our garage door. Professional and efficient work with a good explanation of the problem and my options for the repair. Greatly appreciated. Update: Had another great experience today with Proactive. Thank you, Guy, for coming out…
Great guys , came out fast to help and get it done really appreciated it, done within 30-40 minutes
We call Proactive Darage Door around 8 AM in a holiday. They show up within 1 hour and replaced both springs for us and they repaired the opener at our house in Strongsville. They had the best price among many companies that we get quoted grom them. We are so happy to use them and to refer them to all our friends…
Tony was excellent knowledgeable and very respectful man!..honesty matters most!..gave me an excellent deal with garage door and an opener. Highly recommend Proactive!
Great and quick service!! Came through when I needed a repair in the cold weather.
Perfect team great service, Mike wad very knowledgeable and now we have a new fire with a new opener. The order was the best among other companies. Highly recommend Proactive Door!
Had some issues with garage door, we called Proactive Door and they came same day and fixed our broken springs and the opener at very affordable price. They were very transparent with the price and warranty. The technician was very respectful and knowledgeable. They have a great follow up as well. Highly recommend Proactive Door!
Peter gave an affordable price and great professional job. We checked multiple companies and they were by far the best in pricing. We live in Strongsville and they came out same day.
Guy explained everything well and completed the job timely.
Great company! Had issues with garage door they came out and were very nice and professional. Maroun did a great job doing the repairs. Definitely would recommend this company.
Great customer service perfect door my wife and I use it every every day. Great great great product. Highly recommend Proactive door. Mike and Tony were so respectful and responsive.
Excellent service in subzero weather what more could I ask for. Highly recommend proactive door Tony and Mike were very respectful and knowledgeable.
Guy came and fixed my issue!
We would like to sincerely thank this garage door repair company for their outstanding service. Their response time was absolutely spectacular, far exceeding our expectations. The prices were very reasonable and fair, especially considering the high quality of the service provided. Most importantly, their…
Guy came out quickly and got my entire repair done in less than an hour. Great service!
Peter and Mike were very knowledgeable and respectful. They installed a new opener at very affordable price. Highly recommend Proactive!
I had an outstanding experience with this garage door company! The work was done with incredible professionalism. Always on time, and they paid attention to every detail. My garage door works perfectly now, and they left the space spotless, Better than before. I couldn’t recommend them more!
Excellent service during the extreme weather. Very affordable Price. Highly recommend Proactive Door!
Guy was amazing!
On a freezing Saturday with snow storm on the way my lifting cable unraveled. With my door stuck open, other companies couldn't come out until Monday. I gave Proactive a call. Within 3 hours Mike and Tony were at the house, had the problem fixed, did some adjustments and maintenance and had my problem solved. They…
Very professional service, evaluated the problem, and fix it. Excellent responsive and knowledgeable. Tony was great, highly recommend Proactive Door!
Tony came to our office to assist with a broken garage door and we could not be happier. His customer service team was prompt and extremely responsive. The repairs were done with great care and I highly recommend Proactive Garage Door to anyone needing quick and friendly assistance. We will definitely be using them…
Same day service, very punctual, respectful and knowledgeable technician, Tony offered us the solution within our budget. Highly recommend Proactive Door!
Very quick professional service
My garage door broke on a Friday and I called Proactive Garage Door and I had someone here at my house within 15 minutes in the later evening to take a look at it. Elie was wonderful, he took the time with me to answer my questions and explained what happened and was very thorough. I did not feel rushed at all with…
Very good response to our issue, Mike was very helpful and respectful, we got everything new at very affordable price. We will always use them and recommend to our friends. Highly recommend Proactive Door!
Very pleasant experience! Quick professional and took care of the problem! I would recommend them to anyone.!!
Proactive came same day and repaired our broken spring at very affordable price. Mike and Peter were very respectful. Highly recommend!
Called Proactive Door in the morning and they showed up a few hours later to replace a broken spring. Guy did a great job giving me a few options on the repair and the work was performed in a short period of time.
Called and got a quick response. Guy came out and evaluated and repaired our door quickly. Would recommend!
Proactive door came same day when we called them and they replaced our broken door the next day at very affordable price at our house, in North Olmsted, the team was very responsive respectful and knowledgeable . we highly recommend proactive door.
A very helpful extremely reliable had to call them out for a second time and they were here on the spot. I couldn’t recommend higher thank you. Tony was very responsive.
Tony and Mike were very professional and did a wonderful job on a cold night when we needed them.
Guy was very quick and professional. Excellent service.
Mike was very responsive and respectful, he repaired our door and opener at very affordable price at our house in Elyria. Highly recommend Proactive Door!
Very fast and was able to understand my very old door immediately
Mike was on time, he repaired our garage door at very affordable price at our house in Akron. Highly recommend proactive!
Amazing person and very professional
Proactive was very fast to be here and replace both springs at very affordable price. Mike was great and very respectful. Highly recommend
We will always work with Proactive door, they had the best offer and service. Highly recommend!
Guy did a great job. Excellent service!
Guy was very informational and very professional! Had the door replaced in a matter of no time especially with it being an older door. Would highly recommend the services to anyone!
We had a great experience with Proactive Garage Door Repair. The door broke Thursday evening… They came Friday mid morning and it was fixed quickly. Guy, our technician, was kind and experienced and worked quickly and efficiently.
Great service, great price, same day!
Guy was very knowledgeable and gave a couple options for my repair. Very quick and easy. Would recommend to anybody.
We called proactive garage door. They came within one hour and replaced our broken Springs and the opener a very affordable price at our house in Strongsville. Highly recommend.
They were able to come out on a Sunday and identify problem, replaced broken springs next day. Quick and courteous, guy was my technician and he was respectful of property and efficient in his work.
Proactive arrived in 45 minutes, diagnosed the problem, replaced the sensors and provided the service for a reasonable charge. Im planning to have them come back and install a new door in the spring.
Guy, our technician, was professional, friendly, thorough, efficient, and did a great job replacing our garage door springs! He explained the whole process and options of parts well. We called in the morning and by afternoon the job was done! Would definitely recommend Guy and Proactive Door!
Guy was so courteous, knowledgeable, and thorough. He explained everything to me (and old lady) so that I could understand the process. I will highly recommend him to everyone! Thank you so much!
Great work by the Team to install 2 new doors as promised.
Guy arrive quickly after we called. The prices were reasonable and he repaired our door without any issues.
Our representative, Guy, was very knowledgeable and kind. He arrived within an hour of us calling and walked us through what was needed. Guy presented us with a very reasonable estimate based on the research that we conducted.
Excellent service and follow up, we called proactive door and they came same day and check our issue, the day after they came and installed a complete new door for us at our house in Olmsted Falls. Their price was the best among other companies. Their team were very respectful and responsive. We highly recommend them to all our neighbors and friends.
Outstanding service from start to finish. I recently used proactive garage door repair for my garage door issue and I couldn’t be happier from the moment I called the team was professional, responsive, and friendly. They scheduled me right away and arrive on time they replaced our old garage door and the opener was…
Guy did a great job and he was very professional! Great customer service and they came the same day I called.
Our technician Guy was awesome and got us fixed up right away!
Excellent experience with Proactive team, they installed 2 new doors with windows at our house in North Ridgeville. The price was ver attractive and the team was very responsive and respectful. We highly recommend them!
Layal and her team were very professional and prompt! We will be calling them for future work.
Tony came to replace our garage springs and did it very quickly, with great insight and did a great job!
Prompt thorough service by Proactive Garage Door. Guy explained the product line well. Professional service at a reasonable price. Thank you!
Guy was amazing. He was knowledgeable about the job and offered his advice when making decisions on the repair. The price was reasonable and Guy had our door fixed quickly.
The team did a great job by taking their time in our difficult garage door. We are so excited to have our first opener. We highly recommend Proactive Door!
Great service and quick installation. Proactive installed a new door and a new opener at our house in Brookpark. We highly recommend them!
I had new springs installed on my garage door and highly recommend the service I received from Proactive Garage Door Repair. The technician, Guy was on time, friendly, and most professional. My garage door works better than ever and I thank Proactive Door for the great service I received.
Will always call Proactive! Everything from booking an appointment, getting day of notifications and working through repair options was easy, convenient and friendly. 5 stars for Tony :)
Great service, great follow up, we called Proactive and they came same day and replaced the springs and the opener at our house in Litchfield. Highly recommend them!
Wonderful service. Anthony is the greatest!
Guy came out and replaced a spring system. He was very thorough in explaining the issue, the various options for repair, and how to keep proper maintenance going forward. He was very professional, polite, and well mannered.
Ben was quick, transparent and professional. Came same day to replace broken spring. High pricing, but would recommend in a bind.
Guy did a very good job explaining the process and the difference between the old spring system and the new spring system, very impressed by Guy professionalism at his young age, keep up the great job Guy.
Great service, great doors, great price and great everything. Highly recommend Proactive Door!
My experience with proactive garage door was top notch. They got back to me after placing a service request in a timely manner. Travis was a very knowledgeable technician. He conducted himself in a professional manner and fixed my door fast and efficiently. It’s closing good now. I’d recommend anyone to contact…
We just had Guy come help us with our garage and did a fantastic job! He gave great customer service and gave us a generous discount. He was great to work with and explained things easily to fix our problem!
Tony came out within a half- hour of my call and installed a new spring within an hour. Friendly, good work and reasonable price.
Quick and friendly. Guy did great work
they came same day and installed a new opener at very affordable price while other companies asked for double the price, we have the to notch opener at our house in Strongsville. Proactive technician was very responsive and respectful. We highly recommend them to all our neighbors!
Tony and his team took AMAZING care of my family. Him and his crew were fast and efficient. I called on Monday for a quote and my new garage door and system was installed on Tuesday. The work was great and it was done with the best quality. Highly recommend this amazing locally and family owned company.
Tony came same day and did a wonderful job
Tony did a great job. Able to come out tonight after I called.
Excellent job done by Tony, he helped us hook up everything or Wi-Fi everything to our garage door opener I would have I would have them come out every time I need help thank you so much. They have even replaced our broken springs at our house in Brunswick. highly recommend!
Proactive showed up in time and replaced our both springs and the opener at very affordable price at our house in Strongsville. We highly recommend them to all our friends!
Same day service, replaced the opener and the 2 springs.
Tony was on time and fixed our door very quickly. The service and price exceptional.
Gy came out within an hour and did an amazing job very polite and great service would highly recommend using them
Guy and Ben were very polite, respectful. And knowledgeable. Thank you.
Very efficient and responsive, same day repair and they came the next day and installed a new door and opener for us at our house in Brookpark. They had the best offer. We highly recommend them!
Amazing service and very affordable price. They replaced our broken springs at our house in Strongsville. Highly recommend them to our neighbors!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 151 | — |
| General repairs & installation | 139 | — |
| Garage door consultation | 126 | — |
| Customer support | 105 | — |
| Garage door design | 16 | — |
