How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREProactive Garage Door Repair
Lakemore, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,837 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Proactive Garage Door Repair for 5 kinds of job.
Proactive Garage Door Repair for installation
Clear ✕All 151 Google reviews tagged “Installation” · showing 140
This was a fast, efficient team. I contacted them on a Sunday morning. Had a quote and agreed to terms immediately. They drove over an hour to where I live. Working in the cold, wet weather, just 3 days later. The job was done quickly and they took away the old door. The door installers were great guys. Highly recommend.
Proactive went above and beyond to solve my garage door issues and they installed a very nice door and opener at very affordable price. Highly recommend Proactive!
I called proactive garage door for a new opener for my garage door, I got my estimate 1 hour later and Tony installed my opener the same day at our house in Strongsville, great service, best price and peace of mind . Thank you Tony and proactive garage door for your professionalism. I highly recommend Proactive!
I had a great experience with Proactive Garage Door for fixing my garage door spring. They provided prompt and professional service, coming on the same day I called. Tony, the technician was knowledgeable and efficiently repaired the spring, leaving my garage door working perfectly. Their pricing was very…
We called Proactive in the morning, our door was only opening 6". Mike, the technician came within 1 hour, he fixed our broken springs and installed a new opener, at very affordable price at our house in Medina today. Highly recommend to all our friends and neighbors! You cannot go wrong with Proactive!
Really great service, very professional team.Very affordable prices & responded quickly. They have the best price after calling multiple companies. Mike and Peter came out the same day too and installed new springs&a new opener in a very cold day. Other companies told me they're 6 days out at least! Highly and…
High quality, great service from sales to installation. Surprised how quickly they installed two brand new doors and brand new components, in just three hours.
I called Proactive Garage Door Repair for my garage door opener. Super fast and super friendly with a very reasonable price. I highly recommend.
My spring broke and they came out right away for fix it. Speedy response and speedy repair at a fair price. Would highly recommend.
Mike is excellent!
Super guys we’re on and out in one hour. Repaired garage door in Bay Vilkage
Very professional, there was no debris left. The garage door looks great and your installers were very friendly and worked all the time they were here. Keep up the good work. I would recommend you anytime.
Tony did an excellent job helping my grandma with her garage door keypad. He was prompt and got everything working again in no time. Great service we would definitely recommend him!
Great company very professional
Wonderful company and their team is amazing. Mike did the impossible to repair the door and the opener. We highly recommend Proactive!
Mike did a great job on a Saturday holiday weekend
Great service and people to take care of things!
Tony was courteous & responsive. The garage doors are great. They didn’t try to get me to buy more than I needed. I trust them.
great job appreciate it. We recommend proactive door. Mike and Toni were so respectful and responsive.
Mike came on Sunday and did an excellent job. Definitely one of the best company to deal with if you have any garage issues.
Mike and Tony did the job later in the evening and set it up perfect! Awesome job 😁
Very quick and efficient professional service. Mike and Tony were so respectful highly recommend proactive door.
I couldn't have been more pleased with our experience. I called in the evening when a spring broke and received a quick response for an early morning appointment. We decided to replace our 21-year-old door but they replaced the spring so we could use the garage in the meantime. A crew was here to install our new…
We’ve worked with Proactive Door several times and their recent install for us was perfect. I would absolutely recommend him and Proactive Door!
Perfection and professional Mike and Tony did a great job!
Great service and support. Worked with me on the options I had and great communication throughout the process!
Excellent service, worked with my budget , friendly and installed before was expected. Very happy, highly recommend
Proactive garage door did a great job and great value. Mike did an awesome job installing our new openers. Thank you!
Mike showed up within 1 hour and replaced our broken springs and opener at very affordable price, at our house in Strongsville. We had other offers but they were the best. Some companies tried to sell us to repair at almost same price but Proactive were transparent and advised us to go for new ones. Highly recommend Proactive!
Mike came out and helped a ton with replacing our system. He was efficient as could be and gave a great overview of the new systems capabilities. Would recommend this team to anyone in the future!
Very nice and double checked to make sure everything was to my liking before completing the job
Mike and will did a great job. They repaired the door after facing many issues with my previous installer. They gave me several options. Strongly recommend Proactive!
I called Proactive, while I had another person from another company that was agressively pressuring me to make a decision on the spot for spring and cable replacement, and they matched the price without hesitation. They booked me an appointment at my convenience right away. The technicians were friendly,…
Great quality door, nice technology, so durable and quiet, very nice guys doing the installation, they did a great job! I do have a couple issues. The sales person, who was a bit of a slick talker, had a placard of colors and showed me one and said “this is what you have right now” which is what I wanted, So I…
Phenomenal to work with! I picked them out of the 10 other garage companies that all seemed to have the same answering service. I had quotes from other companies and these guys offered competitive pricing to fit my needs. They had a tech out same day to give an estimate and the finished product looks great!
So glad to have same day service. Guy did an excellent job installing a new spring.
Guy and Will did a great job!
I appreciate that Tony & Mike were able to come out and repair our garage door quickly! Highly recommend Proactive Garage Door Repair!
We call Proactive Darage Door around 8 AM in a holiday. They show up within 1 hour and replaced both springs for us and they repaired the opener at our house in Strongsville. They had the best price among many companies that we get quoted grom them. We are so happy to use them and to refer them to all our friends…
Fast, professional, and reliable! The team installed my garage door quickly and explained everything clearly. Highly recommend!
Tony was excellent knowledgeable and very respectful man!..honesty matters most!..gave me an excellent deal with garage door and an opener. Highly recommend Proactive!
Perfect team great service, Mike wad very knowledgeable and now we have a new fire with a new opener. The order was the best among other companies. Highly recommend Proactive Door!
Had some issues with garage door, we called Proactive Door and they came same day and fixed our broken springs and the opener at very affordable price. They were very transparent with the price and warranty. The technician was very respectful and knowledgeable. They have a great follow up as well. Highly recommend Proactive Door!
Peter gave an affordable price and great professional job. We checked multiple companies and they were by far the best in pricing. We live in Strongsville and they came out same day.
Great service, the technician came same day to our house in Strongsville and fixed our springs. Peter was very responsive and respectful. Very affordable price, highly recommend!
My garage door wouldn’t open and I called Proactive Door, they came out within an hour and helped me picked out my new door, I’ve always wanted a black garage door with windows and they installed exactly what I was looking for! Love it!
⭐⭐⭐⭐⭐ I had a great experience with Proactive Door. The whole process was smooth, professional, and stress-free. Mike and the team were on time, knowledgeable, and very honest about what was needed. They explained everything clearly, did excellent work, and made sure the door was working perfectly before leaving.…
Great customer service perfect door my wife and I use it every every day. Great great great product. Highly recommend Proactive door. Mike and Tony were so respectful and responsive.
A great family owned business to work with. Great craftsmanship. Good quality material. And very reasonable prices
100% recommend!!! I very HIGHLY recommend this smaller local company! After installing an entire new system (Thank you Leon!!! You are so very considerate, accommodating and most helpful!) we had an issue, but they came over almost immediately to fix it…& on the same day too! I also had to call them back recently…
Proactive came the same day and they replaced our opener, Mike was very respectful, and knowledgeable and they give it to us as very affordable price at our house in Strongsville .
Excellent service in subzero weather what more could I ask for. Highly recommend proactive door Tony and Mike were very respectful and knowledgeable.
Peter and Mike were very knowledgeable and respectful. They installed a new opener at very affordable price. Highly recommend Proactive!
Came same day, very affordable, highly recommend Proactive Door.
Amazing business, came same day and provided top notch service. Mike was very knowledgeable and respectful. Don’t look anywhere else! Highly recommend Proactive Door!
I had an outstanding experience with this garage door company! The work was done with incredible professionalism. Always on time, and they paid attention to every detail. My garage door works perfectly now, and they left the space spotless, Better than before. I couldn’t recommend them more!
Excellent service during the extreme weather. Very affordable Price. Highly recommend Proactive Door!
Great quality fast work, even in cold weather, will use going forward.highly recommend Proactive
Really reasonable prices,great people. Family owned and local.
Very professional service, evaluated the problem, and fix it. Excellent responsive and knowledgeable. Tony was great, highly recommend Proactive Door!
Tony came at 6pm amd installed a new door opener in the cold. Great work, much appreciated appreciated.
Great installation. They worked fast, smart and were very courteous. Got it done and did it well!
Guy was respectful and courteous and reasonable pricing.
Same day service, very punctual, respectful and knowledgeable technician, Tony offered us the solution within our budget. Highly recommend Proactive Door!
Very good response to our issue, Mike was very helpful and respectful, we got everything new at very affordable price. We will always use them and recommend to our friends. Highly recommend Proactive Door!
Responsive and helped after with opener reset.
Excellent prices. Excellent customer service. Excellent installation. Highly recommend.
Excellent service and communication. From start to finish through the process, I was highly appreciative of Proactive Garage’s professionalism and courtesy. I highly recommend Tony and the team.
Guy did a great job of installing and explains the workings of the garage door opener!
Excellent service. Tony responded to my house immediately. Fair price.
Very happy! My tenant broke the garage door and I had Proactive come out and install a new door. They installed the door same day and followed through with answering every question that I had. Great company to work with.
Proactive came same day and repaired our broken spring at very affordable price. Mike and Peter were very respectful. Highly recommend!
Very nice people quick and efficient service very attentive would highly recommend this family company
Nice job, Tony and Guy were very respectful and responsive.
Proactive door came same day when we called them and they replaced our broken door the next day at very affordable price at our house, in North Olmsted, the team was very responsive respectful and knowledgeable . we highly recommend proactive door.
Tony was great, perfect job, proactive replaced spring for us at very affordable price at our house in north Royalton
A very helpful extremely reliable had to call them out for a second time and they were here on the spot. I couldn’t recommend higher thank you. Tony was very responsive.
Great customer service, promptly responded to any questions and took care of any issues. Would highly recommend.
Tony did a fantastic job. I had been having issues for a year and the installation went smoothly
Mike was very responsive and respectful, he repaired our door and opener at very affordable price at our house in Elyria. Highly recommend Proactive Door!
Within 2 hours after placing my call to ProActive Garage Door the owner himself showed up and went over our options. We opted to replace our garage door and it was several days before Thanksgiving and without us even asking Tony got us an install rush before the holiday. Leon, who installed the door was very nice,…
Very fast and was able to understand my very old door immediately
Mike was on time, he repaired our garage door at very affordable price at our house in Akron. Highly recommend proactive!
Same day service. Excellent service
The best technician's ever installed my new garage door opener. Mike and Tony were prompt, mannerly, worked quickly and just 2 grat guys! Thank you Proactive!!!! Linda Kelly
Amazing person and very professional
Proactive was very fast to be here and replace both springs at very affordable price. Mike was great and very respectful. Highly recommend
We will always work with Proactive door, they had the best offer and service. Highly recommend!
Great service, they replaced our broken springs at our house in Elyria. Highly recommend Proactive Door.
Great service, good response time, highly recommend!
Everyone I talked to was extremely personable, knowledgeable, and friendly. The installer (Leon) was fantastic. In adverse weather (and other) conditions, he expertly installed, fine-tuned the door, and left his work area spotless. He was a joy to get to know.
Fast service, great workmanship and a friendly attitude. Tony was at my home inspecting the damage within an hour of my call. He arranged for the install very quickly. Leon did a masterful job with the installation.
Quick work and good price if spring replacement.
great service and very prompt, polite. also, when I accidentally moved one sensor, they walked me through the fix effectively and they responded quickly.
We called proactive garage door. They came within one hour and replaced our broken Springs and the opener a very affordable price at our house in Strongsville. Highly recommend.
They were able to come out on a Sunday and identify problem, replaced broken springs next day. Quick and courteous, guy was my technician and he was respectful of property and efficient in his work.
Highly recommend Proactive, they repaired our door within 1 hour at very affordable price.
amazing services
Great work by the Team to install 2 new doors as promised.
Excellent service and follow up, we called proactive door and they came same day and check our issue, the day after they came and installed a complete new door for us at our house in Olmsted Falls. Their price was the best among other companies. Their team were very respectful and responsive. We highly recommend them to all our neighbors and friends.
Outstanding service from start to finish. I recently used proactive garage door repair for my garage door issue and I couldn’t be happier from the moment I called the team was professional, responsive, and friendly. They scheduled me right away and arrive on time they replaced our old garage door and the opener was…
Excellent experience with Proactive team, they installed 2 new doors with windows at our house in North Ridgeville. The price was ver attractive and the team was very responsive and respectful. We highly recommend them!
UPDATE; I spoke with the management team about my concerns. They were very concerned about my experience. It was a case that I should have expressed my problems with them. They sent a very nice gentleman out to our place to remedy the oil stains. He was very much apologetic. I am happy to say that they addressed…
Tony came out promptly, worked with us and extremely satisfied. I'd highly recommend to call him. Family run business that we need to support.
Tony was awesome, he came same day and repaired our door and installed a new opener at our house in Brook park. Highly Recommend!
The team did a great job by taking their time in our difficult garage door. We are so excited to have our first opener. We highly recommend Proactive Door!
We called Proactive and they came same day and repaired our door. Highly recommend!
Great service and quick installation. Proactive installed a new door and a new opener at our house in Brookpark. We highly recommend them!
Excellent customer service. Timely with appointments!
Great service, great follow up, we called Proactive and they came same day and replaced the springs and the opener at our house in Litchfield. Highly recommend them!
Same day service! Cant get any better than this. Excellent customer service. Highly recommended
Called on Friday, came out and assessed the situation with options. By 3pm on Monday had a new door installed. Leon was great to work with too. They came recommended to us and would recommend them to others.
Guy did a fabulous job installing our new garage opener. Very nice, professional. Good experience, would recommend.
Our garage door was having issues and Proactive was able to be over same day to fix our issues. Door was old so we had a new door and motor put in. They completed the work the next day and it’s been working great. We also had a small issue with our sensors getting misaligned and Tony came out within a few hours to…
Great service and quick installation for the door at very affordable price. We highly recommend Proactive!
Great service, great doors, great price and great everything. Highly recommend Proactive Door!
Same day service, they showed up within 30 minutes and replaced both springs at our house in Brunswick at very affordable price. We highly recommend Proactive Door!
Tony came out within a half- hour of my call and installed a new spring within an hour. Friendly, good work and reasonable price.
they came same day and installed a new opener at very affordable price while other companies asked for double the price, we have the to notch opener at our house in Strongsville. Proactive technician was very responsive and respectful. We highly recommend them to all our neighbors!
Proactive installed a new garage door for us and did a great job of it. They were very prompt when addressing any post install issues/questions I had. I highly recommend them.
Very responsive and great team of folks! Super happy with my new garage door!!
Amazing team, very affordable price, we got the best door from them. Highly recommend Proactive Door!
Tom and his crew did a fantastic job! Efficient, neat, informative and responsive. Highly recommended.
Great service !!
Wonderful company. Couldn't ask for kinder and more prifessional owners.Tony and Leah were great to deal with. Staff friendly and experienced when installing the door. And I didn't have to clean up after them!. Prices are fair and highly competitive. I'd use them again in a heartbeat!
Tony and his team took AMAZING care of my family. Him and his crew were fast and efficient. I called on Monday for a quote and my new garage door and system was installed on Tuesday. The work was great and it was done with the best quality. Highly recommend this amazing locally and family owned company.
Ben was outstanding and friendly. This purchase was an great experience. Thank you.
Everybody involved from sales to installation were very professional, polite and prompt.
Tony came same day and did a wonderful job
I was in a pinch due to my garage door breaking yesterday (Friday). I was scrambling to find somebody to help me fix it I thought about attempting on my own but realized it was a job bigger than I could handle. Proactive contacted me this morning after I sent a text last night. I had originally had somebody else…
Although there was an issue with a couple of parts on the opener they installed, they made sure to get the correct parts in and promptly installed them. Good service.
Service was quick from the call to get a quote. Three options were provided and explained. They had the parts and able to do the job then.
Excellent job done by Tony, he helped us hook up everything or Wi-Fi everything to our garage door opener I would have I would have them come out every time I need help thank you so much. They have even replaced our broken springs at our house in Brunswick. highly recommend!
Proactive came on a Friday evening on a holiday weekend. Stayed until they finished installing my brand new door that is beautiful I like to quiet and did a wonderful job. Recommend Highly recommend!
We called Proactive garage door at 8 am and they came repaired the door within 1 hour at our house in Strongsville. Highly recommend them!
Proactive showed up in time and replaced our both springs and the opener at very affordable price at our house in Strongsville. We highly recommend them to all our friends!
Great customer service, responsive. Tony has now become a friend. My kids broke the door the very next day after installation of a very nice solid door at our hime in Strongsville, Tony came in and fix ot right away! Strongly recommend Proactive Door!
Same day service.
I woke up this morning and could not get my garage door to open. I then noticed that the garage door springs were both broken. I called Proactive Garage Door Repair and they sent out a repair man. The repair man’s name was Guy. He did an awesome job. Great customer service and the work was fast. I really appreciated…
One of the best team and prices. They changed our garage door the next day in Strongsville. Highly recommend!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 151 | — |
| General repairs & installation | 139 | — |
| Garage door consultation | 126 | — |
| Customer support | 105 | — |
| Garage door design | 16 | — |
