ANT EXTERMINATORS · AURORA, IL
ProActive Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

ProActive Pest Management

Better than 10% of ant exterminators · #36 of 40

4.9★772 Google reviewsGoogle star rating as shown on Google Maps.
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
21%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

No written reviews mention this job yet.

vs category

Blue = ProActive, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q1: 5.00★ (2 reviews)2023-Q2: 5.00★ (11 reviews)2023-Q3: 5.00★ (24 reviews)2023-Q4: 4.94★ (18 reviews)2024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 4.94★ (127 reviews)2024-Q4: 4.96★ (120 reviews)2025-Q1: 4.99★ (82 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q2: 1.00★ (1 reviews)2026-Q3: 1.00★ (1 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −2
Professionalism
+189 / −1
Responsiveness
+161 / −0
Punctuality
+164 / −0
Value
+100 / −2

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