ANT EXTERMINATORS · AURORA, IL
ProActive Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

ProActive Pest Management

Better than 10% of ant exterminators · #36 of 40

4.9★772 Google reviewsGoogle star rating as shown on Google Maps.
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
21%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ProActive Pest Management for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$176
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 33

All 5 Google reviews tagged “Home inspection”

★★★★★ Susan · Edited a year ago

Raymond was excellent! Very receptive to my questions and concerns. His service was thorough and neat. Thank you!

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality
★★★★★ Sathya · Edited 3 years ago

Great service by ProActive Pest. Excellent customer support by Kevin August

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamie · 3 years ago

Professionals and Reliable.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lesly · 4 years ago

I stop using their service for few months because I lost my job, but now I am back on track!!! I love their services, very accommodating. The tech that came in today was awesome!! Thank you Kevin for such a great job! Highly recommend Proactive !!

Ant exterminationHome inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Charles · Edited 2 years ago

Rating only, no written review.

Home inspectionGeneral pest inspection

vs category

Blue = ProActive, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q1: 5.00★ (2 reviews)2023-Q2: 5.00★ (11 reviews)2023-Q3: 5.00★ (24 reviews)2023-Q4: 4.94★ (18 reviews)2024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 4.94★ (127 reviews)2024-Q4: 4.96★ (120 reviews)2025-Q1: 4.99★ (82 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q2: 1.00★ (1 reviews)2026-Q3: 1.00★ (1 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −2
Professionalism
+189 / −1
Responsiveness
+161 / −0
Punctuality
+164 / −0
Value
+100 / −2

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