ANT EXTERMINATORS · AURORA, IL
ProActive Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

ProActive Pest Management

Better than 10% of ant exterminators · #36 of 40

4.9★772 Google reviewsGoogle star rating as shown on Google Maps.
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
21%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ProActive Pest Management for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 37

All 32 Google reviews tagged “Rodent extermination”

★★★★★ Janet · Edited a year ago

Jeff is very knowledgeable and efficient. He explained what was happening in our basement and how he’d stop it. Very polite too!

Rodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Susan · Edited a year ago

Raymond was excellent! Very receptive to my questions and concerns. His service was thorough and neat. Thank you!

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality
★★★★★ Cindy · Edited a year ago

Very pleased with Proactive Pest Management services. I have been using them for six years now. What started as a mouse and ant issue in 2017 was resolved very quickly, and has never returned. I continued to use them for basic pest control because I hate bugs. Eventually, I added on the mosquito service which has…

Rodent exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Hollie · Edited a year ago

They are very proactive and professional. He did a great job getting all the spiders and their webs down.

Rodent exterminationSpider exterminationAnt extermination
★★★★★ Sean · 3 years ago

Mitchell was the absolute best. He went above and beyond to help me solve my problem. The dudes a boss. He was on time too, because why wouldn’t he be?

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cecelia · 3 years ago

Tyler Rathbun was professional and thorough.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lou · Edited 3 years ago

Mark came today as a follow-up and to determine if a mesh screen was needed on our dryer vent. Mark identified that the screen was not needed. He also looked at our unfinished basement and saw that the mice have been damaging the insulation. He explained the insulation will need to be replaced once the mice…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ suzette · 3 years ago

Austin was very nice and informative he answered all my questions and was helpful when I had trouble with reading the agreement.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Connie · 3 years ago

Daniel came out as an emergency he was great. Can't recommend them enough.

Ant exterminationRodent extermination+ Responsiveness
★★★★★ Arejay · 3 years ago

Will call back in 2 weeks

Rodent extermination
★★★★★ Kathy · 4 years ago

Daniel the technician was very knowledgeable and helpful. After inspecting and assessing, he took me through the problem areas explaining the reasons why I had a problem and showed me what he had done to remedy the problem. Daniel is a respectful, competent and pleasant gentleman.

Rodent extermination
★★★★ Mary · 4 years ago

Great mouse abatement service. Service people are professional and pleasant to deal with. Recommend this company highly.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Angelia · 4 years ago

I called this morning and spoke with Kathy and she was extremely helpful-really knowledgeable about the services offered and rodent issues. Daniel and Sergio came to service my house and they were both extremely nice and professional. I am so glad I was referred to this company!!

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Daryle · 4 years ago

Brian and his assistant were on time and thorough. They explained the purpose of each treatment and suggested proactive measures we could take to prevent pests entering the home. They also suggested we call for follow up inspection of mouse bait to determine if there are any mouse issues. Very pleased with service.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Jory · 5 years ago

I heard scratching in walls and thought the mice had made a nest under my soft side waterbed. Technician was on time. Very knowledgeable. Great job checking all to ease my fears. I am hoping all clear in a few weeks of rodents.

Rodent extermination+ Punctuality+ Professionalism
★★★★★ Ryan · 6 years ago

Brian McKendree came out for my service and was AWESOME. Super nice guy, and gave me all of the pointers on identifying pest activity and went above and beyond to help us out. This was the first service from ProActive Pest Management and batting 1.000 so far!

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 6 years ago

Your service person was excellent and is a great rep for you firm.

Ant exterminationBed bug exterminationCockroach extermination
★★★★★ Lyn · 6 years ago

Always friendly, professional and knowledgeable.

Ant exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Chris · 6 years ago

Ryan did a great job for us. Very professional and detail orientated. Awesome customer service!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Patricia · 6 years ago

Service was very prompt and cooperative.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Margaret · 6 years ago

They are very pleasant to work with—both over the phone and in person. Their team provides a lot of details and are very patient with hand holding prospective clients with questions and concerns. They provide service on demand and encourage clients to utilize it as necessary. I’ve only started my service with them…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Andrew · 6 years ago

Great tech! He was on time and thorough. I'd recommend ProActive Pest Management to anyone in need!

Ant exterminationFlea & mite exterminationRodent extermination+ Quality
★★★★★ Linda · Edited 6 years ago

Always send nice and knowledgeable technicians. They are tidy and respectful of my property and willing to accommodate my schedule. They are punctual and their scheduler is very helpful and nice to work with.

General pest inspectionRodent exterminationSpider extermination+ Quality
★★★★★ Lee · 3 years ago

Rating only, no written review.

Rodent extermination+ Professionalism
★★★★★ Ghaliah · 4 years ago

Rating only, no written review.

Ant exterminationHornet & wasp exterminationRodent extermination
★★★★★ Jays · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationRodent extermination
★★★★★ Nancy · Edited 4 years ago

Rating only, no written review.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Roberta · 4 years ago

Rating only, no written review.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tessa · 4 years ago

Rating only, no written review.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · 6 years ago

Rating only, no written review.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ William · 6 years ago

Rating only, no written review.

Rodent extermination+ Professionalism

vs category

Blue = ProActive, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q1: 5.00★ (2 reviews)2023-Q2: 5.00★ (11 reviews)2023-Q3: 5.00★ (24 reviews)2023-Q4: 4.94★ (18 reviews)2024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 4.94★ (127 reviews)2024-Q4: 4.96★ (120 reviews)2025-Q1: 4.99★ (82 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q2: 1.00★ (1 reviews)2026-Q3: 1.00★ (1 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −2
Professionalism
+189 / −1
Responsiveness
+161 / −0
Punctuality
+164 / −0
Value
+100 / −2

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