ANT EXTERMINATORS · AURORA, IL
ProActive Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

ProActive Pest Management

Better than 10% of ant exterminators · #36 of 40

4.9★772 Google reviewsGoogle star rating as shown on Google Maps.
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
21%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ProActive Pest Management for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 37

All 42 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Trii-Trii · Edited a year ago

Brian was my first and favorite technician from ProActive Pest. Always friendly, knowledgeable, and thorough. It’s great when he comes by, he always goes above and beyond.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
★★★★★ Michelle · Edited a year ago

Joe was very knowledgeable and helpful and provided professional service.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Gloria · Edited a year ago

Great service. The technician was very knowledgeable and did a good job explaining what he was doing.

Spider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Lisa · Edited a year ago

All inspections were done and in a timely fashion. He was friendly and listened to my concerns.

Spider exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited a year ago

The young man was polite and friendly. I enjoyed meeting him. His professional work was a bonus. Thanks

Hornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jo · Edited a year ago

I have used ProActive for approximately 10 years. Very accommodating when it comes to scheduling. Highly professional. Clearly identifies the process they are using to resolve the concern. They are very efficient and uses the appropriate process based on the location and the problem. Excellent service.

Spider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Hollie · Edited a year ago

They are very proactive and professional. He did a great job getting all the spiders and their webs down.

Rodent exterminationSpider exterminationAnt extermination
★★★★★ Beth · Edited 2 years ago

WE HAVE BEEN USING PRO ACTIVE FOR A COUPLE OF YEARS THE SERVICE PROVIDERS ARE ALWAYS PROFESSIONAL AND WELL TRAINED.

Spider exterminationGeneral pest inspection+ Professionalism
★★★★★ Natalie · Edited 2 years ago

Derrick was great! Very friendly, informative, and did a great job spraying the outside of our home. You can tell that he really cares about his job & making sure it’s done correctly.

Spider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Peggy · Edited 2 years ago

Today I had Luis Perez. He was a true gentleman. I was very pleased with his work. He had Justin shadowing. He was also very nice.

Spider exterminationGeneral pest inspectionMosquito extermination
★★★★★ Timothy · Edited 2 years ago

Great job!

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Gerald · 3 years ago

The gentleman was very polite and did a great job.

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sadhika · 3 years ago

David Orr was the technician that came to our home. The service was so great! He tackled all of our current problem areas and even did some spraying around the basement because I mentioned I was scared of spiders. He was extremely knowledgeable and mentioned that he loves to read about all things pest control…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · Edited 3 years ago

It would have helped if he called us before he came. The regular guy always did that. So he never came into the house and I needed the mouse traps in the basement checked. He , I guess sprayed the outside.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamie · 3 years ago

Professionals and Reliable.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Keith · 4 years ago

Absolutely the best customer service! When you need anything, they are right out. Could not recommend them more.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jill · Edited 4 years ago

the whole team was very professional and made us feel comfortable with the process..

Mosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Daryle · 4 years ago

Brian and his assistant were on time and thorough. They explained the purpose of each treatment and suggested proactive measures we could take to prevent pests entering the home. They also suggested we call for follow up inspection of mouse bait to determine if there are any mouse issues. Very pleased with service.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tammy · Edited 5 years ago

Great job every time! Professional and friendly, all while keeping pests away. If we have a concern and need service in between, they are super quick to get an appointment scheduled. Highly recommended!!

Ant exterminationBee exterminationHornet & wasp extermination
★★★★★ Ryan · 6 years ago

Brian McKendree came out for my service and was AWESOME. Super nice guy, and gave me all of the pointers on identifying pest activity and went above and beyond to help us out. This was the first service from ProActive Pest Management and batting 1.000 so far!

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (22 more) →

vs category

Blue = ProActive, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q1: 5.00★ (2 reviews)2023-Q2: 5.00★ (11 reviews)2023-Q3: 5.00★ (24 reviews)2023-Q4: 4.94★ (18 reviews)2024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 4.94★ (127 reviews)2024-Q4: 4.96★ (120 reviews)2025-Q1: 4.99★ (82 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q2: 1.00★ (1 reviews)2026-Q3: 1.00★ (1 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%16+2.4Craft & service 20%65+13Value 10%63+6.3Momentum 8%1+0.1Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −2
Professionalism
+189 / −1
Responsiveness
+161 / −0
Punctuality
+164 / −0
Value
+100 / −2

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