Experts Reviews · Company report
ProCraft Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

ProCraft Pest Control

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 317 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProCraft Pest Control is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProCraft Pest Control is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProCraft Pest Control is better than 97% of bed bug exterminators.A
97

Reviews for your job

Customers hired ProCraft Pest Control for 8 kinds of job.

ProCraft Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Ant extermination”

Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience. He explained every step and what to expect.

Paid $160–180Bug & insect exterminationAnt extermination
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was very helpful and kind. Made me and my family feel understood and was very informative and patient. Will continue to use this company for future services and will recommend to everyone we know. Also he made us laugh so that’s a bonus.

Paid $180–200Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i’ve always taken care of ant issues on my own, however, this year the ants have taken over the house. I called ProCraft pest control. They came out the same day sprayed for ants and other insects. Brandon was very professional, he explained everything he was doing and put bait in areas where I was having ant…

Customer photo from Craig's review
Paid $120–140Reasonable priceGeneral pest inspectionAnt extermination
Ramiro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

It was a good experience, but you had to come back a couple times to complete the job correctly..

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very nice, and professional.

Paid $80–100Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
FredLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

ProCraft is one very good company! We’ve had them over a year and they complete the whole outside by spraying and getting in the house eves. No spiders or ants! They place granules on the lawn too! They are very professional, courteous, and knowledgeable! We’re very happy with their services!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Rod3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Originally took care of all of the pest issues we had and continued to keep our property pest free for many years.

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome, on time service. They check in with you before they arrive and ask each time if there are any new issues. Pet friendly, will do inside and outside at customer’s request. Great price on all services. We have forgotten what bugs look like

Great priceTermite inspectionTermite exterminationSpider extermination
DrLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I used to have a huge ant problem. I haven't had an issue since the first treatment.

Paid $100–120Reasonable priceAnt extermination
EddieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team at Prograft is very responsive. I have been a customer for about 5 years. If I have a scheduling conflict, they really quick to make adjustments and always let me know their ETA. Each time Ryan, Will or Robert come by, they always first ask about a told or new concerns and address them promptly.

Great priceAnt extermination
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Best service! Polite and on time. No more ants!

Great priceAnt extermination
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have been with PC for almost two years and they are always extremely professional and attentive to the needs based on the season. They’ve never missed an appointment and if a follow up is needed, they show up without hesitation. Happy with the service and looking forward to many more years of service.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
KathleenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is fast, responsive, friendly, and they solve my problems quickly.

Cockroach exterminationBug & insect exterminationAnt extermination
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My experience with ProCraft has always been amazing. They are thorough and friendly, always address any emerging bug issues quickly, and consistently deliver excellent service and communication. I can't recommend them more highly.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
JessicaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been a customer of ProCraft going on 8 years and they are one of the best! I use them for ongoing pest control and also a termite problem we had last year. They are always prompt, clear with communication, and transparent about pricing and solutions, Not to mention the top-notch service from everyone on the team.

Great priceTermite inspectionTermite exterminationBug & insect extermination
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using ProCraft services for years and highly recommend them. They come quarterly to treat my house of insects 🐜, they are always professional, and very knowledgeable. They know their bugs!

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
GrahamLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pest control technician was very friendly and helpful. Good communication and arrived on time. Answered all of my questions and left me extra ant bait if needed.

Paid $200+Reasonable priceAnt extermination
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always professional, they stand behind their service. We have used them for several years, and the 1 or 2 times we found Ants in the house after service they came back and took care of it at no extra charge.

Reasonable priceSpider exterminationAnt extermination
Molly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication! Always on time and thorough. Friendly and helpful when an unexpected invasion of ants occur. Highly recommend ProCraft Pest Control!

General pest inspectionBug & insect exterminationAnt extermination
Naomi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been using Procraft’s services for about 10years now. Their staff is super friendly and accommodating with my schedule. They do an amazing job. I like that they check in to ask how their services were. I am so happy I found them.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Cyla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been customers of Procraft over five years now, we are very happy with their service. They have good yearly rates for extermination service plans, pricing is reasonable and their staff is always very friendly. Patrick usually services our residence, and he’s kind and thorough with his work.

Reasonable priceSpider exterminationAnt extermination
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have use Procraft since 2011 with varies pest issue (from ants, spiders, to termites). The team is very professional and knowledgeable; and we especially appreciate their timely response to our request. We currently have bimonthly service which give us the best coverage. We highly recommend Procraft.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Noah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Procraft team members were very professional and knowledgeable. They offer a variety of services which has all yielded great results. Highly recommended.

Ant exterminationBug & insect exterminationMosquito extermination
VIC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Procraft has been servicing my home for almost 10 years. They are a family business company and their service techs go above and beyond. Very knowledgeable on what they do, NO MORE ants and spiders at my place. Shout out to their service tech Patrick, good man and we trust him with our home. He does an amazing job.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Shirley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Procraft for many years and have been very happy with their service. We found them when we had to have our home tented for termites and have used them for regular pest control ever since. The guys are always friendly and if you have any concerns, they take care of it quickly.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Quality
Lynne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke and Robert are very pleasant, professional, reliable, and detailed in their work. They explain the pest control treatments they’re performing and make recommendations as needed. They are happy to answer any questions I may have. I’ve been very pleased with their services.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DeshLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team at Procraft is friendly, competent, on time, and a pleasure to work with. 6 star service and they are priced right. We've hired them for several different projects, including a quarterly pest spray. They've helped us for over 4 years now. Highly recommend!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jimmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been Using ProCraft for many years now and I’m very happy with the service they provide. Before hiring ProCraft I never thought of having guest over to my house because of the black/Brown Widow spiders and infestation I had and of the brown widow spiders hiding in every nook and cranny of my property. I would…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

we have been going to pro craft pest control the past few years and it’s always excellent service! the last 3 times we’ve gotten Robert and he is always on time, friendly, great at answering all of our questions, and always goes above and beyond for us. we will be using you guys again in the future and we will…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been a customer of ProCraft Pest Control for around 4 years now, so this review is long overdue. I’ve been really impressed with their customer service and quality of service in general. Moreover, they only need to come out on a quarterly basis and always contact me a day in advance to remind me of their…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Benigna7 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceAnt extermination

Price

$120+16% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 52%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection54$68–$116
Bug & insect extermination38$71–$126
Ant extermination31$63–$194
Spider extermination29$79–$141
Cockroach extermination22$88–$282
Termite extermination17$113–$371
Termite inspection15$133–$282
Mosquito extermination12$58–$99

Compare with