How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREProCraft Pest Control
Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 317 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired ProCraft Pest Control for 8 kinds of job.
ProCraft Pest Control for general pest inspection
Clear ✕All 54 Google reviews tagged “General pest inspection” · showing 20
Great service always. Great family owned business that treats your property like it’s theirs.
I screened three different local pest control companies and this one seems on point! Sophia and Brandon did an amazing job.
Brandon serviced my house today and did a very thorough job. Listened carefully at the problems we had with pests and identified additional potential issues. He implemented several proactive initiatives to improve overall pest controls.
We have us d the service for our home and we are very happy Alex is very knowledgeable and he knows about preventative measures for rodents and pests. I know he is very careful spraying and he very meticulous about his job. Thank you Alex
Brandon was very helpful and kind. Made me and my family feel understood and was very informative and patient. Will continue to use this company for future services and will recommend to everyone we know. Also he made us laugh so that’s a bonus.
Brandon was very thorough and professional. I recommend this company highly. From Sofia in the office to Brandon it was a great experience!!
Quarterly service, I have been a customer since the Covid 19 pandemic. Just terminated my service. The new office staff after 5 complaints failed to schedule appointments. The technician just shows up. This is horrible customer service.
The inspector who came out was very professional and courteous. Amid the small talk he really took his time to inspect the perimeter of house and was very knowledgeable about his craft and matters of construction. I learned a lot in such a short time. More importantly, instead of creating a reason to earn money,…
Just switched to ProCraft Pest Control. Initial service performed by Brandon today. He was thorough and professional.
i’ve always taken care of ant issues on my own, however, this year the ants have taken over the house. I called ProCraft pest control. They came out the same day sprayed for ants and other insects. Brandon was very professional, he explained everything he was doing and put bait in areas where I was having ant…
I have been a customer of Procraft Pest Control for several years now. They offer a great product which has kept my home pest free, and they also provide excellent customer service. My latest treatment was done by their representative Brandon and he provided a great customer service experience. I am definitely a satisfied customer!
Awesome experience with ProCraft. I reached out for a quote and the owner himself was in the area and stopped by the same morning. He walked my property and made recommendations. I opted for an annual service contract as it is priced very reasonably. ProCraft sent out Brandon the same day and he treated my entire…
Procraft is great! We’ve loved their service, communication, and quality of work. We have had great experiences with their techs Brandon and Patrick as they normally service our house but we’ve never had a bad experience with any tech.
Brandon from ProCraft Pest Control did an amazing job—definitely a 5-star experience! He removed wasp nests, cleared out all the spider webs around my home, and thoroughly sprayed the inside. What really stood out was how knowledgeable and helpful he was. He took the time to explain what kinds of bugs are attracted…
Professional, polite and great service.
Very nice, and professional.
Brandon was great. I am 100% satisfied with the service he provided.
Brandon did an outstanding job today!!!!
Brandon serviced our business and his attention to detail was incredible. He even left me my own extra bug traps to put out for when I need more. Since Procraft has been servicing us I haven’t seen one bug. Love this company and would recommend to anyone.
Feb 20,2026: Received my quarterly service with Brandon. Another great experience. He was friendly, professional and very thorough. I appreciated the video and the communication before, during and after the service. Definitely and asset to the company. (Previous Review) Update: more than 5 years later we’re still…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 54 | $68–$116 |
| Bug & insect extermination | 38 | $71–$126 |
| Ant extermination | 31 | $63–$194 |
| Spider extermination | 29 | $79–$141 |
| Cockroach extermination | 22 | $88–$282 |
| Termite extermination | 17 | $113–$371 |
| Termite inspection | 15 | $133–$282 |
| Mosquito extermination | 12 | $58–$99 |
