Experts Reviews · Company report
ProCraft Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

ProCraft Pest Control

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 317 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProCraft Pest Control is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProCraft Pest Control is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProCraft Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProCraft Pest Control is better than 97% of bed bug exterminators.A
97

Reviews for your job

Customers hired ProCraft Pest Control for 8 kinds of job.

ProCraft Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “General pest inspection” · showing 40

Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service always. Great family owned business that treats your property like it’s theirs.

Reasonable priceGeneral pest inspectionBug & insect extermination
SoCal7147Local Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I screened three different local pest control companies and this one seems on point! Sophia and Brandon did an amazing job.

General pest inspectionCockroach extermination
Piero5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon serviced my house today and did a very thorough job. Listened carefully at the problems we had with pests and identified additional potential issues. He implemented several proactive initiatives to improve overall pest controls.

Reasonable priceGeneral pest inspection
Deborah16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have us d the service for our home and we are very happy Alex is very knowledgeable and he knows about preventative measures for rodents and pests. I know he is very careful spraying and he very meticulous about his job. Thank you Alex

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was very helpful and kind. Made me and my family feel understood and was very informative and patient. Will continue to use this company for future services and will recommend to everyone we know. Also he made us laugh so that’s a bonus.

Paid $180–200Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was very thorough and professional. I recommend this company highly. From Sofia in the office to Brandon it was a great experience!!

Paid $40–60Great priceGeneral pest inspection
Pricilla14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Quarterly service, I have been a customer since the Covid 19 pandemic. Just terminated my service. The new office staff after 5 complaints failed to schedule appointments. The technician just shows up. This is horrible customer service.

Paid $100–120Reasonable priceGeneral pest inspection
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The inspector who came out was very professional and courteous. Amid the small talk he really took his time to inspect the perimeter of house and was very knowledgeable about his craft and matters of construction. I learned a lot in such a short time. More importantly, instead of creating a reason to earn money,…

Not sureTermite inspectionGeneral pest inspection
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just switched to ProCraft Pest Control. Initial service performed by Brandon today. He was thorough and professional.

Paid $120–140Reasonable priceGeneral pest inspection
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i’ve always taken care of ant issues on my own, however, this year the ants have taken over the house. I called ProCraft pest control. They came out the same day sprayed for ants and other insects. Brandon was very professional, he explained everything he was doing and put bait in areas where I was having ant…

Customer photo from Craig's review
Paid $120–140Reasonable priceGeneral pest inspectionAnt extermination
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been a customer of Procraft Pest Control for several years now. They offer a great product which has kept my home pest free, and they also provide excellent customer service. My latest treatment was done by their representative Brandon and he provided a great customer service experience. I am definitely a satisfied customer!

Paid $120–140Reasonable priceGeneral pest inspection
MarcLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome experience with ProCraft. I reached out for a quote and the owner himself was in the area and stopped by the same morning. He walked my property and made recommendations. I opted for an annual service contract as it is priced very reasonably. ProCraft sent out Brandon the same day and he treated my entire…

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Haley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Procraft is great! We’ve loved their service, communication, and quality of work. We have had great experiences with their techs Brandon and Patrick as they normally service our house but we’ve never had a bad experience with any tech.

Great priceGeneral pest inspectionBug & insect extermination
Gabriel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon from ProCraft Pest Control did an amazing job—definitely a 5-star experience! He removed wasp nests, cleared out all the spider webs around my home, and thoroughly sprayed the inside. What really stood out was how knowledgeable and helpful he was. He took the time to explain what kinds of bugs are attracted…

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Marlon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional, polite and great service.

Paid $100–120Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very nice, and professional.

Paid $80–100Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was great. I am 100% satisfied with the service he provided.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did an outstanding job today!!!!

General pest inspection
Ariella12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon serviced our business and his attention to detail was incredible. He even left me my own extra bug traps to put out for when I need more. Since Procraft has been servicing us I haven’t seen one bug. Love this company and would recommend to anyone.

Great priceGeneral pest inspectionCockroach extermination
C9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Feb 20,2026: Received my quarterly service with Brandon. Another great experience. He was friendly, professional and very thorough. I appreciated the video and the communication before, during and after the service. Definitely and asset to the company. (Previous Review) Update: more than 5 years later we’re still…

Paid $100–120Great priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
JovitaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have raved about ProCraft Pest Control before and I am here to rave about their service, once again! Brandon just left our home and done a fantastic job in removing some wasp nests in our back yard, which we had no clue were even there, as well as, our front porch area that had some spiders living there rent-free…

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
SunshinegirlLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very happy with this company. They text me a day in advance when they will come. There is a short time slot that works well with my schedule. The inspectors are very nice and experienced. They will ask if I have any issues and will spend a few minutes with me prior to them leaving. I have had them for a couple years…

Paid $100–120Great priceGeneral pest inspection
FredLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

ProCraft is one very good company! We’ve had them over a year and they complete the whole outside by spraying and getting in the house eves. No spiders or ants! They place granules on the lawn too! They are very professional, courteous, and knowledgeable! We’re very happy with their services!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
RLS5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt and professional service They have been servicing my business few several years now

Paid $120–140Reasonable priceGeneral pest inspectionCockroach extermination
Rod3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Originally took care of all of the pest issues we had and continued to keep our property pest free for many years.

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome, on time service. They check in with you before they arrive and ask each time if there are any new issues. Pet friendly, will do inside and outside at customer’s request. Great price on all services. We have forgotten what bugs look like

Great priceTermite inspectionTermite exterminationSpider extermination
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lov this company Honest business

Paid $120–140Reasonable priceGeneral pest inspection
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I've been a customer of ProCraft for years. Pests are under control, and the customer service is great. They communicate well, are readily available by phone or text. I've even had random situations where I thought I had a rat, roach, and centipede (all different situations), and they were able to answer any…

Paid $120–140Great priceSpider exterminationGeneral pest inspectionCockroach extermination
LenLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional, always courteous

Paid $100–120Reasonable priceTermite exterminationGeneral pest inspection
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have been with PC for almost two years and they are always extremely professional and attentive to the needs based on the season. They’ve never missed an appointment and if a follow up is needed, they show up without hesitation. Happy with the service and looking forward to many more years of service.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Gino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sophia was very helpful over the one. They were getting ready to close for the day and I needed the bees removed asap as I am allergic. She had this service scheduled for the very next morning along with a general pest service. 10 out of 10

Paid $200+Reasonable priceGeneral pest inspectionBee extermination
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My experience with ProCraft has always been amazing. They are thorough and friendly, always address any emerging bug issues quickly, and consistently deliver excellent service and communication. I can't recommend them more highly.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using ProCraft services for years and highly recommend them. They come quarterly to treat my house of insects 🐜, they are always professional, and very knowledgeable. They know their bugs!

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Molly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication! Always on time and thorough. Friendly and helpful when an unexpected invasion of ants occur. Highly recommend ProCraft Pest Control!

General pest inspectionBug & insect exterminationAnt extermination
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Procraft is timely and professional. They provide a quality product and I am happy to use them!

Great priceTermite inspectionGeneral pest inspectionCockroach extermination
BrianLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super reliable and quality workmanship. No more bugs at my house.

General pest inspection
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have use Procraft since 2011 with varies pest issue (from ants, spiders, to termites). The team is very professional and knowledgeable; and we especially appreciate their timely response to our request. We currently have bimonthly service which give us the best coverage. We highly recommend Procraft.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Noah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Procraft team members were very professional and knowledgeable. They offer a variety of services which has all yielded great results. Highly recommended.

Ant exterminationBug & insect exterminationMosquito extermination
VIC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Procraft has been servicing my home for almost 10 years. They are a family business company and their service techs go above and beyond. Very knowledgeable on what they do, NO MORE ants and spiders at my place. Shout out to their service tech Patrick, good man and we trust him with our home. He does an amazing job.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lyrva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Procraft has been doing my routine pest control maintenance for the last 6 months or so and it’s worth the investment. Robert services my area and has gone above and beyond to come up with tailored solutions to my concerns with pest issues on my property.

General pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (14 more) →

Price

$120+16% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 52%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection54$68–$116
Bug & insect extermination38$71–$126
Ant extermination31$63–$194
Spider extermination29$79–$141
Cockroach extermination22$88–$282
Termite extermination17$113–$371
Termite inspection15$133–$282
Mosquito extermination12$58–$99

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