How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREProfamily Roofing Group
McAllen, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 roof cleaning · 4.9★ from 185 Google reviews
Report card
Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Profamily Roofing Group for 8 kinds of job.
Profamily Roofing Group for roof installation
Clear ✕All 50 Google reviews tagged “Roof installation” · showing 40
Mr Villagomez gave an excellent presentation. He was very knowledgeable of the material that would be needed to repair our roof. He was very helpful to our needs. Also although I was not able to be there while the work crew did their job I would like to give them a 5 star rating. Our neighbors were amazed with the work that was being done.
Amazing friendly helpful explain the info answers my question I highly recommend Mr. Felipe to do roofing😊😊
⭐⭐⭐⭐⭐ We are so happy with our new roof! ❤️ We had a great experience with Pro Family Roofing in Pharr, TX, and we truly appreciate the amazing job they did on our home. From start to finish, we are very pleased with the work and the way everything turned out. It feels great knowing our home has a beautiful new…
Great experience loved the way it came out
Researched options and met with about 7 different companies before making a decision. Husbaldo was the best, most honest, knowledgeable person. He expained to detail the whole roofing process, product, and warranties.. He was passionate and proud of all the company’s accolades.. He was not selling me a roof, he…
A very professional company. They don't just replace tiles; they also fix any roofing issues. Felipe is incredible—always attentive and friendly. Thanks for making my home safer and improving its appearance.
I had a great experience with this roofing company. Husbaldo Salazar provided excellent customer service—he was professional, friendly, responsive, and made sure all my questions were answered. The whole process was smooth and stress-free. I really appreciate the great communication and attention to detail. Highly recommend!
I'm very pleased with Felipe Villa Gomez. He has good personality, communication and very detail.
Felipe Villagomez they did a great job around my house I am rarely happy with the crew and Mr Felipe
Felipe Villagomez es muy profesional, nos mostro todos los materiales antes de realizar el remplazo del techo. Excelente trabajo. Apreciamos mucho su trabajo.
Was very satisfied with Excellent service from beginning to end Husbaldo did a very good job explaining and the guys installing the roof where the best 👏
Excellent customer service before, during and after my new roof was installed. The workmanship was tailored to be as advertised. And their promise to deliver a completely new roof within 48 hours was exceptional. Thank you Pro Family.
“Highly recommend this team for roof replacements! Mr. Felipe was incredibly thorough, explaining the products and guarantees before giving us a very reasonable and affordable quote. The crew was professional and cleaned up the site at the end of each day. Great service from start to finish." — EG
Just wanna say thanks to pro Family roofing 🖤 My roof came out amazing Definitely recommend 10/10 .Husbaldo Salazar an victor We're very professional and we're always there To answer my questions, Them and there crew did an amazing job very professional only took them a day to finish , They are very fast and…
They did an amazing job with the roof. They made sure every step was covered from the beginning all the way to the end. The company did inspections before calling the job complete and made sure we were well informed about everything.
Hicieron excelente trabajo muy amable el joven Felipe villagomez explicó todo el proceso que iban hacer, y si lo hicieron cómo el lo había explicado estamos bien satisfechos con el trabajo que hicieron aquí dejo el antes y el después..
I had a great experience with Pro Family Roofing. The entire process was smooth, professional, and the quality of the work exceeded my expectations. A special thank you to Felipe, the company’s representative, for his excellent communication, professionalism, and attention to detail. He made sure everything was done…
Después de buscar y cotizar con varias compañías, decidí contratarlos y fue la mejor decisión. Gracias a Husvaldo Salazar por su excelente trato y atencion. Cumplieron con todo lo prometido, terminaron el trabajo a tiempo y el resultado superó mis expectativas. Todo el equipo fue muy amable y profesional. Es difícil…
Super responsive and personal company. These guys show up and get the work done! They explain everything and don’t make promises they can’t fulfill just to get you to commit.
Would reccomend this company to anyone! They did an amazing professional job from start to finish! Felipe did a great job in his presentation and helped this process be as smooth as can be! Love this business and what they stand for! Thank you for our amazing roof! No one better!
Awesome
Top quality work, great service awesome customer service. The owner Victor Guerra is a great person! Felipe Villagomez awesome salesman and they both know their job. I totally recommend them.
We were very pleased with the work they did. Loved it beautiful work.husbaldo was very good explaining everything.
Awesome job! The job was done within the time they told me they would be finish! Fast & punctual! Everything was explained in a matter for me to understand! Definitely will recommend to family & friends!
Great customer service
Great service and fast on getting the job done. Sales rep. Husbaldo Salazar was great with giving us all the information and was available whenever we had questions. Great sales rep
Absolutely the best experience ever! Customer service from the beginning to the end has been amazing! I couldn't have asked for anything better! The materials, the explaining of every single layer and process - listen to everything you're getting when they are explaining! No one is going to replace framing for you…
Great working with Victor and Felipe, awesome group of guys. Reasonable prices & most responsive team compares to the other guys that quoted me
Usbaldo came by and did an inspection on my roof ahead of time. 42 He explained my problems with the roof. He kept checking up while the work was being done and as of today I am very happy with the job and the people that put on my new roof.
Hard workin crew took down old roof, painted 20 sheets of plywood, laid new metal roof, cleaned up the whole jobsite all under the watchful eye of Flip, not sure of his title, but he did a good job
Wonderful business! Felipe with the company is an amazing young man who explains everything thoroughly and helps you understand the process! Highly recommend Felipe for your next roofing project!!!
Instalaron el techo de metal arriba de la madera podrida.Primero dijieron que la madera podrida ellos la iban a remplazar y solo cambiaron algunos pedazos.Contrate a un carpintero y me dijo que la madera tenia que averse remplazado antes de instalar el techo de metal.Si ellos vieron que era demasiado lo podrido…
Excellent From Communication, Follow through and understanding 👏 Customer Service thats really treats you like family! Job completed in 2 days! So many on there crew. My Dad worries about roof n insurance and Hurricane season were all taking care. Thank you very much Felipe! We are very happy with the results!
Excellent customer service. The knowledge and experience really stood out after comparing and researching several other companies. Noe and Felipe were always on top of everything throughout the installation and the owner/manager Victor was always communicating with me and making sure the job was done to my satisfaction.
Thank you so much to Pro Family Roofing Group. They are awesome! The roofing company does treat you like family from the Marketing Sales Team (Felipe Villagomez) to the owner Victor Guerra. They truly made the whole replacement of roof a not so stressful experience. They took care of everything down to financing…
Awesome professional and accurate to the point service. I would recommend this company 100 % and awesome sales person. Great job Felipe and Victor!!! Price included removal and reinstallation of solar panels.
Good ol Southern hospitality. I called to ask some questions and the receptionist set me up with an appointment right away!
Excellent work on our roof. Quality workmanship and overall great service. Highly recommend their service.
Amazing service and amazing people to work with
I was very pleased working with Felipe who was very professional and detailed with the roofing information Also the very prompt service of replacing and installing my new roof in one day!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 50 | $11k–$18k |
| Roof repair | 4 | $784–$12k |
| Gutter repairs | 4 | — |
| Roof inspection | 3 | — |
| Roof damage repair | 3 | — |
| Roof repair for storm & wind damage | 3 | $1.6k–$12k |
| Gutter installation | 2 | — |
| Skylight repair | 2 | — |
