Landscape designer · Jacksonville, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 42 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 73%
4.9★★★★★198 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ProGreen Landscape Solutions 4.9 out of 5 based on 198 reviews. Customers frequently describe the company as punctual, professional, and communicative, noting that crews arrived on time, cleaned up thoroughly, and offered competitive pricing for services including tree removal, planting, and mulch installation. While most feedback is positive, a small number of one-star reviews highlight instances where staff failed to return phone calls for estimates or delivered products early with quality issues.
Google rating: 4.9 out of 5 from 198 reviews (97% five-star).
Reviews on this page: 198 Google reviews (177 with written comments, 12 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
ProGreen Landscape SolutionsLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProGreen Landscape Solutions: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProGreen Landscape Solutions: 96/100 on this factor. Category median: 83.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProGreen Landscape Solutions: 79/100 on this factor. Category median: 78.B
79
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProGreen Landscape Solutions: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProGreen Landscape Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProGreen Landscape Solutions: 100/100 on this factor. Category median: 84.A
100
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
4.9of 5
5 stars19397%
4 stars32%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 177 written reviews
99%praise
Praise36199%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3469%
Reasonable1531%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7721%
Quality & results7420%
Speed & response7220%
Would recommend6819%
Price & value4613%
Communication226%
Honesty & trust62%
What customers talk about
We read 177 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very knowledgeable and helpful in redoing all our flower beds.”
“They did such a great job on my landscaping design and installation and I couldn’t be happier.”
“Came on time, very courteous and fixed broken sprinkler head .”
“I would recommend Kenny and his team to take care of your landscape needs.”
“I cannot recommend Pro Green Services highly enough for anyone needing reliable, expert tree removal.”
“Just applied much need pine straw to a new listing I have and it looks fresh and inviting and they were very competitively priced.”
“The crew was easy to work with and left everything neat when they were done.”
“This was one of the most honest and dependable companies I have ever done business with.”
People customers mention
Mike10 reviews
Kenny6 reviews
Palm4 reviews
Oak3 reviews
Michele3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ProGreen Landscape Solutions for 8 kinds of job. Pick one to see what they paid and said.
JJohnLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
They did an incredible job fixing up our front flower beds. Towards the end of the job, there was a mount on the left flower bed (where a palm tree used to be). I asked them if they could level it more and they were very accommodating and made sure we were happy. The result exceeded my expectations. I'll recommend them to anyone
Great priceSod installationLandscape designTree planting
EEI3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would recommend Kenny and his team to take care of your landscape needs. He was very knowledgeable and helpful in redoing all our flower beds.
Great priceInstallationSod installationLandscape design
MMichelleLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They were fast, friendly and did an amazing job! Will be using them in the future!! Also great pricing.
Great price
CCarrie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
ProGreen Landscape Solutions was amazing! They did such a great job on my landscaping design and installation and I couldn’t be happier. If you’re looking for a landscaping company look no further! I highly recommend ProGreen Landscape Solutions!
Great price
MMatthew3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We needed help with a small cleanup project before putting our house on the market, and we’re so glad we called ProGreen Landscape Solutions. Their team helped freshen up the property and get it ready to show. We appreciated the care they gave our project, even though it was a small job. Thank you for helping our family prepare for the next chapter!
Great price
CCissy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We hired ProGreen to plant large shrubs and create a shrub wall for our family’s yard. It made such a difference! The yard feels more private, and the greenery looks beautiful. We’re happy with how everything turned out and would recommend ProGreen to anyone looking to improve their landscaping.
They did an incredible job fixing up our front flower beds. Towards the end of the job, there was a mount on the left flower bed (where a palm tree used to be). I asked them if they could level it more and they were very accommodating and made sure we were happy. The result exceeded my expectations. I'll recommend them to anyone
Price assessment: Great price
Services: Sod installation, Landscape design, Tree planting
Response from the owner · 2 days ago
Thank you so much for the kind words and for trusting ProGreen with your landscaping! We're glad you brought the area where the palm tree used to be to our attention so we could get everything just the way you wanted it. Making sure you're happy with the finished project is always our priority. We truly appreciate your recommendation and look forward to helping you again in the future!
V
VictorLocal Guide · 21 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
ProGreen Landscape Solutions was amazing! They did such a great job on my landscaping design and installation and I couldn’t be happier. If you’re looking for a landscaping company look no further! I highly recommend ProGreen Landscape Solutions!
Price assessment: Great price
Response from the owner · a week ago
Carrie, thank you for the awesome review!
M
Matthew Bodie3 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
We needed help with a small cleanup project before putting our house on the market, and we’re so glad we called ProGreen Landscape Solutions. Their team helped freshen up the property and get it ready to show. We appreciated the care they gave our project, even though it was a small job. Thank you for helping our family prepare for the next chapter!
Price assessment: Great price
Response from the owner · a week ago
Matt, thank you for the great review. We appreciate the continued support!
C
Cissy Lanier4 reviewsiTotal number of Google reviews Cissy has written across all businesses on Google Maps, not just this one.
We hired ProGreen to plant large shrubs and create a shrub wall for our family’s yard. It made such a difference! The yard feels more private, and the greenery looks beautiful. We’re happy with how everything turned out and would recommend ProGreen to anyone looking to improve their landscaping.
Price assessment: Great price
Services: Installation, Landscape design
Response from the owner · 3 weeks ago
Thanks for the stars, Cissy! You guys were great to work with!
T
Trapper11 reviewsiTotal number of Google reviews Trapper has written across all businesses on Google Maps, not just this one.
We hired ProGreen to install 200 bales of pine straw, and we’re both so happy with how everything turned out! Our landscape beds look fresh and neat, and it made a huge difference in the appearance of our yard. That was a big job to tackle ourselves, so we’re glad we called them. We would definitely use ProGreen again!
Price assessment: Great price
Services: Grass seeding, Tree stump removal, Yard debris removal, Tree trimming & pruning, Installation
Response from the owner · 3 weeks ago
Thanks for the in-depth review, Trapper! You guys were a pleasure to work for!
C
Caitlin Miceli1 reviewiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
We hired ProGreen Landscape Solutions to get our landscaping ready before putting our house on the market, and we’re so glad we did! The yard looks beautiful and made a big difference in our home’s curb appeal. Thank you for helping our home look its best!
Response from the owner · 3 weeks ago
Thank you for the great review, Caitlin! We appreciate the work, too. ☺️
J
joe gebbia1 reviewiTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
