Our verdict: a strong choice — #6 of 67 HVAC contractors, better than 91%. Customers single out its craft & service and reliability; track record is where it trails.
👍 Strengths
Craft & service — better than 94% of peers
Reliability — better than 78% of peers
Momentum — better than 75% of peers
👎 Watch-outs
Track record — 23th percentile
Need a specific job done? See what customers paid and said about it here.
7 customers reviewed a heating system installation job here and rated it 5.00★. For this job it ranks #19 of 50 HVAC contractors we track.
All 7 Google reviews tagged “Heating system installation”
Donald8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very thorough and professional, installed in one day.Great people to deal with.
Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
quangLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Jesus Montes is our go to guys for HVAC and A/C needs. He speaks personally to our needs and always offers great information. He installed a new system for us and did a great job and checks in to see how everything is working
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Karla3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
100% recommended! Octavio was such a great person he arrived at my house at the time he said he would and during the whole process kept me updated. Great service.
HVAC system maintenanceHVAC system repairInstall AC+ Professionalism
Valeria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
La señorita mariana me dio un súper servicio cuando hablé para que me dieran los precios.
Ductless heating & A/C servicesHeating system installation+ Professionalism+ Value
TizzamLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
American5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Rating only, no written review.
HVAC system repairInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Rene18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Heating system maintenanceHVAC system repairHeating system installation+ Quality+ Professionalism+ Value
Price
$$$$
$154-52% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Yes by most measures: 5.0★ from 237 Google reviews and an Experts Score of 73/100 (grade B), #6 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Promise Heating & Air charge?
Customers reported a typical bill of $154 (middle half $98–$219), 52% below the HVAC contractors median of $322.
What do customers hire Promise Heating & Air for?
Mostly a/c system repair (35), HVAC system maintenance (28), a/c system maintenance (27), HVAC system repair (24).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
