Is Promise Heating & Air any good?
Our verdict: a strong choice — #6 of 67 HVAC contractors, better than 91%. Customers single out its craft & service and reliability; track record is where it trails.
Craft & service — better than 94% of peers
Reliability — better than 78% of peers
Momentum — better than 75% of peers
Track record — 23th percentile
Promise Heating & Air for heating system maintenance
Clear ✕15 customers reviewed a heating system maintenance job here and rated it 4.93★. For this job it ranks #24 of 47 HVAC contractors we track.
All 15 Google reviews tagged “Heating system maintenance”
Buen servicio trabajo de calidad 100% recomendable
Updated, another great experience. Jesus and Ridge were exceptional. Answering all my questions and explaining all that was performed. Great experience! 10+ Stars Fantastic customer experience and service ! Marianna was wonderful explaining step by step how…
Awesome company! The Promise Heating & Air team is knowledgeable, thorough, professional and friendly. Highly recommend!
Jesus Montes is our go to guys for HVAC and A/C needs. He speaks personally to our needs and always offers great information. He installed a new system for us and did a great job and checks in to see how everything is working
La promesa es una compañía Bien profesional,rápido,eficientes y amable.. Los recomiendo 100%
Had technician .Jesus montes come to my house and repaired my air conditioning in the Attic with the correct parts and did a very good job very clean and reliable
muy buen servicio que me dieron cuando se descompuso mi aire encanto les llame me dieron cita para poder revisar mi unidad y me dieron precios y diferentes opciones y en lo que me iba a salir cada opcione que me dieron. lego lego su pusieron a trabajar y asta plan de pago me dieron. El servicio que nos dio el sr…
Great service, on time and cleaned up after themselves. Very honest.
Have been hearing of this company from acquaintances, decided to get into contact with Moises, as he was highly recommended to me. This is the time of year we all need service on our A/Cs, and was not disappointed! He was able to service my appliance with ease and without an issue. Will be saving his contact for…
These guys are amazing! Jesus was able to fit me in in the same day even though it wasn't an emergency and was able to fix the issue even though they stopped selling parts for this model long ago. My normal AC tech want available and with four AC units and heaters I always need someone reliable to call. Thank you…
Today Josue Cruz came out to fix my heater and he had it up an running so quickly. He was very friendly and professionally and answered all my questions. I would definitely continue to call on this company when ever I need any repairs.
The service was great and they were friendly and very professional.
Very professional company. Always prompt on getting to the home. Great communication. Would highly recommend.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Promise Heating & Air
Is Promise Heating & Air good?
Yes by most measures: 5.0★ from 237 Google reviews and an Experts Score of 73/100 (grade B), #6 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Promise Heating & Air charge?
Customers reported a typical bill of $154 (middle half $98–$219), 52% below the HVAC contractors median of $322.
What do customers hire Promise Heating & Air for?
Mostly a/c system repair (35), HVAC system maintenance (28), a/c system maintenance (27), HVAC system repair (24).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
