Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

HVAC Contractors · Phoenix, AZ

Is Promise Heating & Air any good?

Our verdict: a strong choice — #6 of 67 HVAC contractors, better than 91%. Customers single out its craft & service and reliability; track record is where it trails.

👍 Strengths

Craft & service — better than 94% of peers

Reliability — better than 78% of peers

Momentum — better than 75% of peers

👎 Watch-outs

Track record — 23th percentile

Need a specific job done? See what customers paid and said about it here.

Promise Heating & Air for thermostat installation

Clear ✕

9 customers reviewed a thermostat installation job here and rated it 5.00★. For this job it ranks #4 of 36 HVAC contractors we track.

All 9 Google reviews tagged “Thermostat installation”

Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Thank you Gilbert for your services at our office today, and amazing experience, we are excited for our upgrade 😀

Install thermostatThermostat installation+ Responsiveness+ Punctuality+ Professionalism
Renato1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

El servicio que dieron muy profesional,llegaron ala que acordamos y muy eficientes en sus dianosticos y sus precios muy razonables ,yo si recomiendo al Sr Moises y la compañía.Promise Heating

Install ACThermostat installationService not listed
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Esclentes trabajo

HVAC system repairA/C system repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service, explained everything, clean, friendly and professional. Highly trusted and recommended.

A/C system maintenanceThermostat installation+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome company! We originally hired Promise Heating and Air when we were remodeling our home and needed to replace our complete duct system. The team was very professional and punctual, one of the best companies we used for our remodel. After our great experience we signed up for their ongoing maintenance plan and…

A/C system maintenanceHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
quangLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesus Montes is our go to guys for HVAC and A/C needs. He speaks personally to our needs and always offers great information. He installed a new system for us and did a great job and checks in to see how everything is working

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
De2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

La promesa es una compañía Bien profesional,rápido,eficientes y amable.. Los recomiendo 100%

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
PATRICK3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Rene18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system repairHeating system installation+ Quality+ Professionalism+ Value

Price

$$$$
$154-52% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

📞 Call (602) 363-0230Request a call backWebsite ↗

Questions about Promise Heating & Air

Is Promise Heating & Air good?

Yes by most measures: 5.0★ from 237 Google reviews and an Experts Score of 73/100 (grade B), #6 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).

How much does Promise Heating & Air charge?

Customers reported a typical bill of $154 (middle half $98–$219), 52% below the HVAC contractors median of $322.

What do customers hire Promise Heating & Air for?

Mostly a/c system repair (35), HVAC system maintenance (28), a/c system maintenance (27), HVAC system repair (24).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 63%).

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