Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
ProShield Concrete Coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

ProShield Concrete Coatings

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 5.0★ from 77 Google reviews

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Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProShield Concrete Coatings is better than 99% of garage floor coating.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProShield Concrete Coatings is better than 99% of garage floor coating.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProShield Concrete Coatings is better than —% of garage floor coating.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProShield Concrete Coatings is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProShield Concrete Coatings is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProShield Concrete Coatings is better than —% of garage floor coating.–
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Reviews for your job

Customers hired ProShield Concrete Coatings for 7 kinds of job.

ProShield Concrete Coatings for floor refinishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Floor refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Floor refinishing”

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everyone at ProShield is 100% professional and great to talk to and work with!

Great priceFloor refinishing
PamLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We absolutely love our new Garage and Back Porch Floors. The crew was all business, very polite, and even cleaned up after themselves. It was a great experience from start to finish. Thank you, ProShield!

Customer photo from Pam's review
Great priceInstall flooringFloor refinishingRepair flooring
johninwnyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job and the floor looks fantastic

Not sureFloor refinishing
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was very impressed with the precision and politeness of the tree. They were very informative and neat. The area was just as clean upon completion as it was prior.

Reasonable priceFloor refinishing
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service both Projects came out great hands-on with the owner and the crew. Very efficient. Highly recommend them.

Great priceFloor refinishingEpoxy floor coatingConcrete epoxy floor installation
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Local crew out of Rochester were sent the wrong address by supervisor. When I called a half hour after the scheduled start time and got things straightened out it resulted in a one hour start time delay. The floor grinding went well and dust was controlled. However, the grinding of the block walls resulted in…

Reasonable priceFloor refinishing
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Proshield did a great job on our patio floor. After grinding 4 layers of paint and repairing uneven cracks things went fast. Cannot believe the difference!

Great priceFloor refinishingEpoxy floor coatingRepair flooring
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The ProShield crew did a fantastic job renewing our garage floor. They coated the concrete vertical sections up to the wallboard as well as refinishing the floor. Great attention to detail. We’re very happy!

Reasonable priceFloor refinishingEpoxy floor coatingGarage floor epoxy coating
BryanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pro Shield did an outstanding job coating my garage floor yesterday. The entire experience, starting with the original consult/estimate with Jonathon, followed by the effort by Brian and Robbie, was exceptional!! I would recommend this business to anyone who is considering having their concrete surface coated!

Great priceFloor refinishingCommercial floor coating
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Recently had my garage floor installed by Proshield and beyond happy with the quality , speed, professionalism and great price. They started at 8am and were done by 2pm in one day! Would recommend Proshield to anyone looking for locally owned business that does quality work at an affordable price.

Great priceFloor refinishingEpoxy floor coatingGarage floor epoxy coating
Edward11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everything was exceptional from estimating to delivering a final product. Brian from ProShield did a phenomenal job: great attention to detail and requests. That being said, we have a garage that we might look into receiving the same face lift as our screened porch. 5 stars to the ProShield and thank you all!

Reasonable priceFloor refinishing
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew showed up when they said they would, completed the job beautifully in one day. I couldn’t be happier how it turned out.

Reasonable priceFloor refinishing
Donna2 months ago★★★★★

Rating only, no written review.

Reasonable priceFloor refinishing
Dilcia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Floor refinishingEpoxy floor coating

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 55%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Epoxy floor coating33—
Garage floor epoxy coating18—
Floor refinishing14—
Concrete epoxy floor installation7—
Repair flooring4—
Commercial floor coating3—
Install flooring2—

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