Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
ProStar Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ProStar Garage Doors

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 245 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProStar Garage Doors is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProStar Garage Doors is better than 95% of garage door repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProStar Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProStar Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProStar Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProStar Garage Doors is better than —% of garage door repair services.–
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Reviews for your job

Customers hired ProStar Garage Doors for 4 kinds of job.

ProStar Garage Doors for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Garage door consultation”

vesterLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Good iob

Customer photo from vester's review
Great priceGarage door consultationService not listed
BrentLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stop looking and just call these folks. Unlike others that are not local and sub contractors, ProStar is 100% legitimate. Quality work and friendly staff make it a business you want to use, not that you have to use.

Great priceGarage door consultationGarage door design
Jareem13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Incredible service. From start to finish. From the time Madi picked up the phone it was a caring tone. She asked the right questions and even though she couldn’t get me physical service because of schedules being booked. She still went the extra mile to help. She had her colleague near by and asked him if he could…

Great priceGarage door consultation
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arrived on time! Did a fabulous job!

Reasonable priceGarage door consultation
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional and timely

Reasonable priceGarage door consultation
TatianaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel was my tech and he did an amazing job! Super friendly, worked quick and talked through my needs so that he knew how to best help me. I appreciate he didn’t want me to spend money where I didn’t have to so that was a big plus. THANKS YALL! Cody and the crew :)

Reasonable priceGarage door consultationGarage door design
Nitya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jorge from Prostar Garage provided an excellent service experience. He was very patient, took time to listen to the issue, and fixed the problem efficiently. He shared helpful tips on maintaining the Garage door to avoid future issues. Overall, a very professional, knowledgeable and customer focused service.

Reasonable priceGarage door consultation
Angelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daniel Davis called to let me know he was 20 minutes from arriving. He arrived earlier than the scheduled time, which was a pleasant surprise. He was friendly, knowledgeable and efficient in determining and resolving the issue. I’m planning on replacing a 20+ year old automatic garage door opener in the near future.…

Great priceGarage door consultation
JamesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daniel was great and even showed up early. He completed the job professionally and in a timely manner. Solid work and explained everything well. They were quick to get me scheduled and easy to communicate with. Will use them again if needed.

Reasonable priceGarage door consultation
SusanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jorge replaced our springs on a Saturday Called at 2 pm He was at our house before 4 Excellent service!!! I would 100% use this company again. We highly recommend

Great priceGarage door consultation
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently had a new garage door and opener installed. The timeliness, customer services and quality of work was amazing. This is the second time I have used them one one of my properties. They are the only garage door service I use moving forward.

Great priceGarage door consultationGarage door design
Glen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had my 10 year old door replaced here after it was damaged. The wrong door was shipped twice through no fault of ProStar. Brandon was all over the manufacturer for this and made a temporary fix to my old door while waiting for the correct replacement and offered a nice discount for the delay.

Garage door consultation
Ultra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an issue with one of my doors I reach out to Prostar garage doors in a manner of hours a technician was here Jorge came and did a full assessment we determined that the unit was the issue long story short the next day he can and now I got 2 brand new units he also did a full adjustment and maintenance on the…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Charlie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ian did a great job on our replacement door. Fast, friendly and left the area clean!

Not sureGarage door consultation
Elli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ian and Justin did an amazing job! Would use again

Great priceGarage door consultation
AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thanks Ian for your expertise and attention to detail!! You got it done quickly!

Great priceGarage door consultation
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin was both professional and knowledgeable.

Garage door consultation
Sid9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultation
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGarage door consultation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 38%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Garage door consultation19—
General repairs & installation8—
Garage door design3—
Customer support2—

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