Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
ProStar Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ProStar Garage Doors

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 245 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProStar Garage Doors is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProStar Garage Doors is better than 95% of garage door repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProStar Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProStar Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProStar Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProStar Garage Doors is better than —% of garage door repair services.–
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Reviews for your job

Customers hired ProStar Garage Doors for 4 kinds of job.

ProStar Garage Doors for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “General repairs & installation”

Ultra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an issue with one of my doors I reach out to Prostar garage doors in a manner of hours a technician was here Jorge came and did a full assessment we determined that the unit was the issue long story short the next day he can and now I got 2 brand new units he also did a full adjustment and maintenance on the…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
T8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It is very hard to find an honest reliable company that does not over charge on service and parts. This is a very good company. Ian my service tech was quick friendly and professional. I will definitely be adding them as my new garage door repair contact.

Great priceGeneral repairs & installation
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ian did a great job installing our new garage door, it looks great! Ian was efficient, friendly, and knowledgeable. We really appreciate their patience while sourcing our door and the time taken to travel for installation.

Great priceGeneral repairs & installation
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ian G showed up right on time and got to work. Unfortunately, I had a few things in his way but he cleared the work area and got down to business, The results are beautiful and everything works great.

Reasonable priceGeneral repairs & installation
leandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing experience. Ian was our installer and he did an absolutely amazing job . He was so kind and so professional and he made sure the door was perfect! Definitely recommend them for any and all of your garage door needs.

Customer photo from leandra's review
Great priceGeneral repairs & installation
Arthur4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Expert service from start to finish. I appreciate excellent service and ProStar did not disappoint. Justin showed up on time and completed the job to perfection in record time. Thanks again to the whole crew at ProStar!

Great priceGeneral repairs & installation
Crystal11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I had my garage door replaced by Pro Star Garage Doors as part of an insurance claim due to storm damage. Their team was professional, efficient, and courteous. The installation was completed on time and with attention to detail. What really impressed me was their follow-up service. I had a couple of…

Customer supportGeneral repairs & installation
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 38%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Garage door consultation19—
General repairs & installation8—
Garage door design3—
Customer support2—

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