Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$278
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “A/C system maintenance”

brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Outstanding service again from Anthony at Proven Plumbing. Honest evaluation of issues and corrective actions. Highly recommend their services.

Paid $1–200Great priceHVAC system repairA/C system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 354 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

JD was the best, most knowledgeable technician for HVAC. He gave me plenty of pointers to keep the system in top shape.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceDrain cleaning
RobinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We had an emergency leak and they came out quickly and took care of it right away! Really appreciate the quick service!

A/C system maintenanceService not listed
AmosLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service. Very friendly and Detailed techs and knowledgeable

Paid $1–200Reasonable priceA/C system maintenance
Greg13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrew was very thorough in his trouble shooting and explained what he was doing as he progressed with his work. He was also very personable.

Paid $1–200Reasonable priceA/C system maintenance
Tammi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I used this company 3 times, once for annual maintenance, and 2 for repairs on a mini split. After the maintenance was done, the tech suggested a repair that was done the next day. After finding out their annual maintenance package is twice as much as 4 other companies, I decided to not use this company anymore…

Customer photo from Tammi's review
A/C system maintenanceA/C system repair
PatriciaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am incredibly grateful at how quickly when they were able to show up, diagnose, and fix my problem! The technicians were wonderful! Thank you for the peace of mind!

A/C system maintenanceA/C system repair
Grandma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Proven came to the house today to check the air conditioner and see if it needed any service. They checked inside and outside and all was fine. They also didn’t try to push a sale item. The technician was extremely pleasant and efficient. They also take care of any plumbing needs if they come up. I recommend them entirely.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
CynthiaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I was most pleased with Aaron’s ac maintenance visit. On time, kept me well informed of where he was in the process and sat down to review the results of his visit. I learned a few things about my system too! My puppy also liked him!! I’d recommend to others for sure! Thanks Aaron!

Paid $100–200Reasonable priceA/C system maintenance
Santini8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I signed up for Proven's Membership Plan. Proven has been great and keeping me informed about my upcoming schedule and the status of when/where the technician on the appointment date. Justin M was the technician thay service my home. He was incredible from start to finish. From inspection, explaining clearly about…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
m.n.Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I think Proven Plumbing and Air is one of the most dependable, honest, and fair companies that I have ever done business with. I would highly recommend this company to anyone. If you have a plumbing problem or an A.C. problem this is the place to call.

Paid $1–100Great priceA/C system maintenance
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Proven personnel have done several plumbing jobs for, including the installation/replacement of three water heaters at three different houses. Today Brian was very professional and efficient in his time.

Paid $1–100Reasonable priceA/C system maintenance
UNIONLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a visit today with a Proven and Justin was very forthcoming honest genuine and helpful with the matters being looked at. We appreciate your service and will be recommending Proven Plumbing and using you all as needed.

A/C system maintenance
EllisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had Proven come out for HVAC and plumbing issues and both technicians were awesome. They diagnosed the problem quickly, provided a fair price and fixed it expeditiously. 10/10 will use them again in the future.

Paid $300–400Reasonable priceA/C system maintenancePlumbing leak detectionPlumbing leak repair
OmeyaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had a great experience with this company. The technician Phillip Z was punctual, professional, and took the time to properly diagnose an intermittent issue with my AC/thermostat. He identified the root cause quickly (a loose furnace panel affecting a safety switch), explained it clearly, and fixed it without trying…

Paid $1–100Reasonable priceA/C system maintenance
PaulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Super pleased with my experience with Proven. This is my second experience with Proven. Once again excellent service and Tim and Nathan were super friendly and repaired my leak in record time.

Paid $200–300Great priceA/C system maintenanceFaucet repairPlumbing leak repair
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came home and found out that my AC had stopped working. Called Proven the next day and I was able to get an afternoon appointment. Turned out to be a bad capacitor on my outside unit. Ended up being $98 for the labor/diagnosis and $75 for the part. My technician was Hector Barron; very professional and friendly. He…

Paid $100–200Reasonable priceA/C system maintenanceA/C system repair
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician Hector, validated the services I schedule and then thoroughly explained the scope of work before beginning. He addressed a concern we had in a musty smell when A/C came on. Show photos of mold forming and offered a few options for remedy. I like to know details and he was good at giving them so as to…

Paid $200–300Reasonable priceA/C system maintenance
KPLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceWater heater repair
Olene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceA/C system maintenance

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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