Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.54
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “A/C system repair”

DougLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On Wednesday I called Louis of Proven at 12:20pm and Brian was here within the hour. He diagnosed the problem with our a/c and scheduled an installation date for Friday at a very very reasonable cost—that’s service I’ve found nowhere else.

Great priceA/C system repair
sharyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough about this service I got from Hector B and Proven Plumbing. I have used them before for my plumbing issues a few times. Now for my AC. They were excellent. Fixed my problem and gave information which had me realize the previous AC company was not doing their job. Not only did they remedy my…

Paid $1–200Reasonable priceHVAC system repairA/C system repair
Robyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My AC went out and I decided to try this company and I was not disappointed!! They got me in the next day and were on time, very professional and highly experienced. I thought the price was fair because I needed a new capacitor and technician cleaned coils and put in new filter. Great communication and transparency…

Paid $200–400Great priceA/C system repair
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Problem not fixed.

A/C system repair
JimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our A/C stopped working due to a clogged drain line. We had an A/C technician come out twice but after a few days the A/C would go out again. The third time the A/C went out, someone recommended Proven Plumbing. I called and Hector (A/C Technician)came to our house. Hector cleared the clog and then showed me how he…

Paid $200–400Reasonable priceA/C system repair
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Arrived on time. Tech was knowledgeable and informative and professional.

Paid $200–400Reasonable priceA/C system repair
Tammi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I used this company 3 times, once for annual maintenance, and 2 for repairs on a mini split. After the maintenance was done, the tech suggested a repair that was done the next day. After finding out their annual maintenance package is twice as much as 4 other companies, I decided to not use this company anymore…

Customer photo from Tammi's review
A/C system maintenanceA/C system repair
BJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hector did a great job of thoroughly explaining the conditions of my A/C

Customer photo from BJ's review
Reasonable priceA/C system repair
PatriciaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am incredibly grateful at how quickly when they were able to show up, diagnose, and fix my problem! The technicians were wonderful! Thank you for the peace of mind!

A/C system maintenanceA/C system repair
JohnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've use Proven before for plumbing & HVAC and always had great experience. Zachary came out to solve the mystery of a shower turning on all by itself in the middle of the night. Zachary figured out the part, got it sourced and replaced. Mystery solved!

Paid $500–600Reasonable priceA/C system repair
Kari12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

An honest AC guy! Was quoted $7k to replace mt entire AC system. Proven came out and found the leak at the shrader valve. $300 later, my AC is working same day. Thank you!!!

A/C system repair
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came home and found out that my AC had stopped working. Called Proven the next day and I was able to get an afternoon appointment. Turned out to be a bad capacitor on my outside unit. Ended up being $98 for the labor/diagnosis and $75 for the part. My technician was Hector Barron; very professional and friendly. He…

Paid $100–200Reasonable priceA/C system maintenanceA/C system repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hector did a great job of explaining our problem and what he did to correct it. He was very friendly and efficient.

Great priceA/C system repair

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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