Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$216
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “HVAC system maintenance”

FitnessEducation&1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service from start to finish! Our facility had developed a stagnant water smell, so I reached out and spoke with Brian, the HVAC manager. He got us scheduled immediately. Hector arrived on-site and went straight to work—he thoroughly cleaned the HVAC system, verified the condenser temperature, and…

Paid $200–400Great priceHVAC system maintenance
MichaelLocal Guide · 354 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

JD was the best, most knowledgeable technician for HVAC. He gave me plenty of pointers to keep the system in top shape.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceDrain cleaning
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hired these guys to come install a new water heater and water softener. I also hired them to do some maintenance on my air conditioner. Both the plumbers and the HVAC tech were knowledge, courteous, and professional. They didnt try amd sell me anything and the work was completed quickly. They arrived on time and…

Paid $2,000+Reasonable priceWater heater installationHVAC system maintenancePlumbing leak repair
Gennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hector the technician who installed the ac unit and repaired my ducts in the attic, and other replacements he made for my air conditioner; did beyond amazing!!! I have nothing but good things to say about his work ethic, and work he did. He was very thorough and explained what he did and showed me what he did.…

Paid $2,000+Great priceHVAC system maintenanceHVAC duct & vent repairInstall AC
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

J.D. was EXCEPTIONAL! Punctual, great communication, respectful, took the time to explain what he was seeing, made proactive adjustments to improve long term performance, answered all my questions (even anticipated some), and honestly was just a good dude and a pleasure to work with. I’ve used Proven several times…

Reasonable priceHVAC system repairHVAC system maintenance
IvayloLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aaron fast fast, friendly and professional.

Paid $1–200Reasonable priceHVAC system maintenance
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When most companies are ditching customer service Proven excels in their customer service. Hector was very knowledgeable and helpful. Would definitely recommend Proven for both AC and plumbing service.

HVAC system repairHVAC system maintenance
HarshaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

The technician arrived few hours late.

Paid $400–600Not sureHVAC system repairHVAC system maintenance
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I used Proven Plumping for both HVAC and plumbing work. Both appointments arrived on time and performed the work professionally and answered any questions I had. Prices were clear and reasonable. Will use again.

HVAC system maintenance
Wanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I was very pleased with the installation of my new water heater. Chad and Michael worked efficiently and had us up and running with hot water in a short amount of time. I always have confidence that Proven Plumbing will stand behind the quality of their work.

Reasonable priceHVAC system maintenance
RonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Lee and his associate were very professional, knowledgeable and prompt in arriving at our house. Pricing was very reasonable.

Paid $300–400Not sureHVAC system maintenance
Stacy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They arrived early, were respectful of my space, and quickly resolved my problem.

Garbage disposal installationHVAC system repairHVAC system maintenance
RichardLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hector did a great job for us. He did not rush things, took his time to be thorough, to explain things effectively, to listen to feedback, and to collaborate with us as the customer to find good options for a solid outcome. This is our first experience with Proven Plumbing & Air, but it was a good first experience. Check them out!

Reasonable priceHVAC system maintenance
Grandma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Proven came to the house today to check the air conditioner and see if it needed any service. They checked inside and outside and all was fine. They also didn’t try to push a sale item. The technician was extremely pleasant and efficient. They also take care of any plumbing needs if they come up. I recommend them entirely.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
PaulaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Has not heard of Proven Plumbing and Air. Was told by a friend to give them a try. Very happy with them. The tech was Justin, he was awesome. Answered all my questions, checked out the unit inside and out. Even looked under my mobile home. Explained all he found, discussed options. Explained that the have a service…

Paid $200–300Reasonable priceHVAC system maintenance
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

on-time, thorough and easy to communicate with

HVAC system maintenance
Santini8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I signed up for Proven's Membership Plan. Proven has been great and keeping me informed about my upcoming schedule and the status of when/where the technician on the appointment date. Justin M was the technician thay service my home. He was incredible from start to finish. From inspection, explaining clearly about…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Rod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Technicians were prompt, courteous, knowledgable and informative. They provided provided the cost of useful upgrades. Thank you

Reasonable priceHVAC system maintenance
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Proven Plumbing is the best! They have serviced our home and businesses for several years. Wouldn't go anywhere else.

Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've used Proven Plumbing for years, way back to when it was the Originator - Louis - coming out himself to do the work. The most recent visit was to take advantage of the $50 HVAC offer. The two Techs arrived in the earlier portion of the arrival time window, which is always appreciated, and were very…

Paid $1–100Great priceHVAC system maintenance
SarahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very reliable! They don't charge a fee to come out which I really appreciate. They only charge for what work they do. Really easy to book!!

HVAC system maintenanceShower repair
YuwenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Justin was great — professional, honest, and very thorough. He explained everything clearly and got the job done right. I also really appreciate that they’re veteran-friendly. Highly recommend.

Paid $200–300Reasonable priceHVAC system maintenance
Priscilla12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I mistakenly got my dates confused for my service appt, and when I texted about it, they called and ended up sending a tech over immediately. I’ve always received excellent service from Proven Plumbing, their techs are courteous, professional and prices are reasonable.

Paid $200–300Reasonable priceHVAC system maintenance
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Justin did a great job cleaning our Daikin mini splits that were full of dirt and mold inside behind where the air vents are. It is quite a job to get to this area so we appreciate that he did such a great job. I highly recommend the service he performed.

Paid $300–400Great priceHVAC system maintenance
Kirk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

semiannual total home plan maintenance

HVAC system maintenance
ReseAnne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great job getting someone out the same day! Hector did a great job and was very thorough!

HVAC system repairHVAC system maintenanceHeating system maintenance
sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and on time. Very informational and friendly. I would recommend Proven.

Paid $200–300Not sureHVAC system maintenance
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After having several great experiences this year with Proven Plumbing & Air, I made the decision to use them to provide annual maintenance for our HVAC systems and our tankless water heater. Setting up the service agreements was quick and easy with their support rep, Maria. And she was able to schedule the initial…

Reasonable priceHVAC system maintenance
P.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Hector Barron was prompt, courteous, knowledgeable and efficient. He analyzed the problem within seconds and had my system up-and-running in short order. Thank you, Hector.

Paid $500–600Reasonable priceHVAC system repairHVAC system maintenance
KarthikLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hector came by and did a thorough job in performing air maintenance. Thanks!

Not sureHVAC system maintenance
KPLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceWater heater repair
TrenaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+HVAC system repairHVAC system maintenance+ Value
Dong2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenance

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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