Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “HVAC system repair” · showing 20

Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I can’t recommend Proven Plumbing and Air enough! I’ve used them in the past for a couple of plumbing needs, and they’ve always been amazing. When my upstairs AC stopped cooling, I initially called another company without realizing Proven also handled HVAC. After being charged for just about everything by the other…

Reasonable priceHVAC system repair
brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Outstanding service again from Anthony at Proven Plumbing. Honest evaluation of issues and corrective actions. Highly recommend their services.

Paid $1–200Great priceHVAC system repairA/C system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Kelly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have had excellent service with Proven. I use them for both plumbing and a/c. Most recently we had to replace our HVAC that died after 31(?!?) years. Their pricing was much more competitive than other quotes and more importantly, Andrew made it such a smooth process. I highly recommend Proven!

Paid $2,000+Reasonable priceHVAC system repairHVAC duct & vent installation
KirstenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am so impressed with the technician. Very smart, great communicator. He quickly diagnosed and fixed our issue in a budget friendly way.

Paid $200–400Reasonable priceHVAC system repair
sharyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough about this service I got from Hector B and Proven Plumbing. I have used them before for my plumbing issues a few times. Now for my AC. They were excellent. Fixed my problem and gave information which had me realize the previous AC company was not doing their job. Not only did they remedy my…

Paid $1–200Reasonable priceHVAC system repairA/C system repair
EricLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best company in town! Customer service is awesome. Quality is amazing. Price is perfect.

Paid $200–400Great priceHVAC system repair
Jillian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When our AC went out during one of the hottest days, I was sure it meant replacement. I got another opinion before Proven came, bracing myself for another hefty price tag. Not only were they kind, honest, and helpful, but they were able to fix my unit for less than a third of the price the other guys quoted (with a…

Paid $600–800Great priceHVAC system repair
mamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful service, AC went out in the middle of the night and next day came out determined needed to order parts. Parts received next day repair completed. Aaron was professional and friendly and extremely understanding. Great company

Reasonable priceHVAC system repair
AaronLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a large nationwide company come out to look at my AC and they recommended a fix to my TXV which they came back with a $2.8k proposal. They only checked the condenser. The unit is only 5 years old so I started questioning the need for such a large repair. Proven Plumbing came out, examined the HVAC end to end…

Paid $400–600Reasonable priceHVAC system repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

J.D. was EXCEPTIONAL! Punctual, great communication, respectful, took the time to explain what he was seeing, made proactive adjustments to improve long term performance, answered all my questions (even anticipated some), and honestly was just a good dude and a pleasure to work with. I’ve used Proven several times…

Reasonable priceHVAC system repairHVAC system maintenance
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt, professional and efficient! Highly recommend!

Paid $1–200Reasonable priceHVAC system repair
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When most companies are ditching customer service Proven excels in their customer service. Hector was very knowledgeable and helpful. Would definitely recommend Proven for both AC and plumbing service.

HVAC system repairHVAC system maintenance
Kristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Found the problem and resolved it quickly and efficiently. On time and very respectful.

HVAC system repairPlumbing leak detectionFaucet repair
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Proven plumbing saved us from this Texas Heat. . . . Same day! Thank you Thank you Thank you!!! Justin M. Was truly fantastic! Friendly, informative, helpful and found the issue quickly! Thank you Justin M. Plan on requesting him specifically moving forward if any other issues should arise. Thank You again! Appreciate the service provided!

Paid $1–200Reasonable priceHVAC system repair
Todd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They are the best! Responsive, pragmatic, affordable, and high quality. This is how all home services should be.

Paid $1,000+Great priceHVAC system repairPlumbing pipe repairShower repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Same-day service when our A/C system stopped cooling. Tech kept us informed of his arrival time, which was great. Problem was diagnosed in very short order. He needed a part that was not on his truck, but returned within a 1/2 hour to finish the job. JT was very professional, competent, and polite. Highly recommend…

Paid $600–800Reasonable priceHVAC system repair
HarshaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

The technician arrived few hours late.

Paid $400–600Not sureHVAC system repairHVAC system maintenance
Stacy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They arrived early, were respectful of my space, and quickly resolved my problem.

Garbage disposal installationHVAC system repairHVAC system maintenance
Rebekah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were miserable and unable to figure out why our air conditioning would not work. The problems were small and quickly fixable. Justin explained everything so we can stay on top of the fixes from now on. Now we are cool and comfortable. Excellent response time and excellent service at a a very fair price.

Paid $1–200Great priceHVAC system repair
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once again (repeat customer) we received great personal service. We use them for plumbing and air conditioning services. Thanks today to Hector B we are back to a cool house. I have and will continue to refer them to my friends and neighbors.

Paid $400–600Reasonable priceHVAC system repair

Show more HVAC system repair reviews (19 more) →

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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