Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.174
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 174 Google reviews tagged “Water heater installation” · showing 40

Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We made contact on the website at 11pm on Friday and had a new water heater installed by noon on Saturday. The installation was very professional and we couldn’t be happier!

Paid $2,000+Reasonable priceWater heater installation
Lorraine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Could not have been happier with the whole process,. Zach came out yesterday and gave us a bid. We thought it was reasonable and went with it.

Paid $2,000+Reasonable priceWater heater installation
GideonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Richard and Victor were great, on time, quick and professional. Highly recommended

Water heater installation
JamesLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

RIchard Shingleton is an outstanding tradesman and craftsperson. He came out to give me a quote on replacing a 23 year old water heater. Not only were they on time, they were actually a few minutes early for their window with no pressure on me at all. He gave me a no nonsense competitive quote, flat rate, no…

Paid $2,000+Reasonable priceWater heater installationGarbage disposal installation
Petra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good prices and excellent technicians. Recommened to us by a local handyman. Efren was great.

Water heater installation
RajeshLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Proven Plumbing is one of the best companies to work with in the Austin - Cedar Park - Roundrock - Leander area. They are very responsive and are very professional in executing their work. Their customer service is also excellent. I would always recommend them as my first choice for plumbing projects.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

good job

Paid $2,000+Reasonable priceWater heater installation
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hired these guys to come install a new water heater and water softener. I also hired them to do some maintenance on my air conditioner. Both the plumbers and the HVAC tech were knowledge, courteous, and professional. They didnt try amd sell me anything and the work was completed quickly. They arrived on time and…

Paid $2,000+Reasonable priceWater heater installationHVAC system maintenancePlumbing leak repair
christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was one of the best experiences l’ve had in home repair/ install. Granted, l don’t deal with this on a regular basis, but this is certainly memorable. It was like your hero’s are here and ready to help, assist, and fix. Absolutely knowledgeable, personable and professional. Service's but not limited to:…

Paid $2,000+Reasonable priceWater heater installationPlumbing leak repairService not listed
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Water heater leaking all over. They were incredibly responsive and had a technician out almost immediately. Hot water system was back up and running that afternoon. Very informative, kept me up to date.

Reasonable priceWater heater installation
RodneyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ I’ve had an outstanding experience with Proven Plumbing & Air and highly recommend them. I’ve worked with Zach Warner on the plumbing side and Aaron Siegler on the HVAC side, and both have been exceptional. They are professional, knowledgeable, competent, and genuinely interested in helping the customer.…

Reasonable priceToilet repairWater heater installationHVAC duct & vent repair
Darrin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with Proven Plumbing and Air. They replaced the water heater in my attic for the price I was quoted and were $1700 less expensive than the ridiculous quote I received from one of their competitors. Richard and the other gentleman worked quickly, kept the area clean and explained the whole process well. Great experience overall.

Water heater installation
RobynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Proven plumbing came out to give us an estimate for a new tankless water heater. I appreciated that they kept with the same maker we currently had so that piping as stuff would not have to be redone (definitely was money saving). The process was very fast and easy. Our technician Richard seemed quite knowledgeable…

Paid $2,000+Reasonable priceWater heater installation
BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a water leak above my hot water heater. Called Proven and they came out the same day got it fixed at a fair price, cleaned up and removed all old parts and did it in a reasonable amount of time. I am glad I found a plumber I can count on. I will definitely use them again and would love to have the same guys.

Paid $200–400Reasonable priceWater heater installation
GarlandLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Just had a new hot water heater installed to replace an 18 year old unit. Lucas explained all the available options, we agreed to the terms and he and Mile were back shortly with the new tank and parts. They did the new install in about an hour and a half! They cleaned up the job site meticulously and were done before noon- great work as usual!

Water heater installation
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very good work !!!

Great priceWater heater installation
M.E.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've had two water heaters installed by them. They are a great company to work with and stand by their work.

Great priceWater heater installation
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Called Proven Plumbing & Air to look at why my tankless water heater wasn't heating water. They came out the same day, diagnosed the issue, and communicated the options clearly. When I approved the work to be done, it was done all the same day. I am very well pleased with the company and the technician that worked at my home. 100% recommended!

Water heater installation
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called Proven Plumbing and got service the next day. Donald was extremely professional and the service was very affordable!

Great priceWater heater installation
Judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a sewer drain replaced, a new water heater installed and other bits and pieces fixed. I also had an emergency burst pipe from foundation work. Efren and his team dealt with it all and were awesome!!! I will definitely be getting my service from them in the future!

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairSewer repair
AndrewLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve worked with Proven Plumbing a few times over the past two years. Each service call has been a great experience, professional technicians and very competitive pricing. We needed to replace the two gas hot water heaters in our home, they were about 20 years old. I called a few local well known names to get bids…

Water heater installation
AngelaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

They have a great system set up for appointments and response time. Donald was polite and knowledgeable (about plumbing) and the price for the new water heater was reasonable. HOWEVER, when the water heater was hooked back up, it would not power up and the technician did not know why. So, I had to call an…

Reasonable priceWater heater installation
Keegan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Proven Plumbing replaced our water heater, and Efren made the process extremely easy and low stress. Clear communication, timely updates, and they did a great job on-time and on-budget. We'll definitely be coming back to Proven Plumbing for future plumbing needs.

Great priceWater heater installation
Jolinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, good work on new water heater install

Water heater installation
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic service, great price, beat everybody else in town. Did the job quickly and correctly.

Water heater installation
amitLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

"Proven Plumbing" are a great team. Right from the lady that answered my call late in the evening and set up the appointment for the very next morning - to Cory & Cameron who did the installation of a new water heater. Cory & Cameron are SUPER guys! They are very professional & they did the job quickly & in the…

Paid $1,000+Reasonable priceWater heater installation
samirLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Both technician was very helpful and knowledgeable

Paid $1,000+Reasonable priceWater heater installation
Anna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zachary C. was wonderful to work with. He was thorough, informative and accommodating. When our water heater started leaking, Proven scheduled the quote and the repair within 48 hours, and their pricing was very reasonable. Zachary was able to get a larger water heater in our small utility closet with millimeters to…

Reasonable priceWater heater installation
Young1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zachary and Mike did a great job on water heater installation. The work has been done very well for 2-3 hours to install 2 water heaters and the team made sure of the functions and explained in detail how it was installed. And the work place kept to be clean. Appreciate it again

Water heater installation
GloriaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Good but expensive

Water heater installation
Brenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

When we discovered our 12 year old water heater in the attic was leaking, I called Proven as we had used them before and were happy with their service. They had a new water heater installed within hours and we had hot water that afternoon. We are extremely happy with the speed and quality of the service.

Paid $1,000+Reasonable priceWater heater installation
Ray8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Service was outstanding but $1700 for 2 hours of work? I don't think Proven Plumbing is alone in overcharging. Must be a shortage of plumbers.

Paid $1,000+OverpricedWater heater installation
MichaelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys went above and beyond to make sure I was taken care of properly.

Water heater installation
Ira10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was an amazing experience! The Proven team was able to get us a new water heater the same day we called. Then, Efren was a friendly, polite and very thorough technician, who went above and beyond to ensure our home was at 100%. We’ll definitely be calling these folks again! 👍🏾

Paid $1,000+Reasonable priceWater heater installation
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We were so pleased with how quickly Proven Plumbing was able to respond to our hot water heater issue. Zach and Victor were friendly and efficient. Both water heaters were removed and new ones installed in under 3 hours. They walked us through the maintenance schedule and ensured that the water was working well before leaving.

Paid $1,000+Reasonable priceWater heater installation
Eva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very prompt service. Efficient, knowledgeable, and professional technicians highly recommend.

Paid $1,000+Reasonable priceWater heater installation
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Proven Plumbing is the best! They have serviced our home and businesses for several years. Wouldn't go anywhere else.

Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always responsive, does great work, no problems. Have used them for several plumbing issues.

Paid $1,000+Reasonable priceWater heater installation
Alisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend! Had great experience with water heater replacement. Fair price compared to other larger companies and great customer service. Ask for Zach!

Water heater installation
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great Price, Friendly people and Fast Service!

Paid $1,000+Great priceWater heater installation

Show more water heater installation reviews (134 more) →

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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