Experts Reviews · Company report
Proven Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Proven Plumbing & Air

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,157 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proven Plumbing & Air is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proven Plumbing & Air is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proven Plumbing & Air is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proven Plumbing & Air is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proven Plumbing & Air is better than 31% of leak detection services.D
31

Reviews for your job

Customers hired Proven Plumbing & Air for 8 kinds of job.

Proven Plumbing & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$466
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Water heater repair” · showing 40

Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have used Proven for my plumbing needs in the past, and today I was able to make an appointment to have a technician come out to my house on the same day. Zachary arrived promptly, listened to my concerns, explained clearly what he would need to do, and got the job done quickly and efficiently.

Reasonable pricePlumbing pipe repairWater heater repair
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are very professional and polite. Show up when they say they will.

Water heater repair+ Professionalism
AliceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Knew exactly what the problem was looking at the pictures and took care of it in probably 5 to 10 minutes! Great communicator!

Water heater repair
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional, timely, and affordable service. Addressed problem and resolved it quickly. Will go to them for any future plumbing needs!

Paid $1–200Great priceWater heater repair
Brendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I didn’t have any hot water and Proven sent Zach out asap. He arrived promptly and was able to fix my issue right away. He was extremely polite, very informative and knowledgeable. He asked if I needed anything else or had any questions while he was here. I asked about our water pressure and he did a quick test to…

Paid $1–200Reasonable priceWater heater repair
JohnLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can't recommend these guys enough. They scheduled me immediately, showed up ahead of schedule, fixed what turned out to be a minor problem, told me what my future problems were likely to be, offered multiple estimates to meet those problems. And they didn't charge me anything. Instead, they told me how to fix it…

Great priceWater heater repair
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Richard and Victor showed up early, determined the problem, and replaced the water heater thermal expansion tank in a short period of time. We have use Proven for years and highly recommend them for high quality service at a reasonable price!

Paid $200–400Reasonable priceDrain cleaningWater heater repair
GabrieleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've worked with them before and there always quick and effective. Very reasonable prices and professional!

Paid $1–200Reasonable pricePlumbing leak detectionWater heater repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Efran and Mike showed up right on time, identified and solved the problem within minutes. After they finished the descale, Efran then put clamps around the hoses that had been bent to help prevent the probem in the future. These guys are very good, very professional, and very down to earth. Proven is now our go-to plumber!

Paid $200–300Reasonable priceWater heater repair
Greg11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Second time I've had to call Proven Plumbing, this time to replace my water heater which had begun to leak. They came quickly did excellent work and all for a very good price. Couldn't be happier. Highly recommend! The expansion tank on my hot water heater started leaking. They came out the same afternoon and fixed…

Reasonable pricePlumbing leak detectionPlumbing leak repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Bradley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Richard was incredible. Speedy, personable. Answered all our questions. Better service and half the price of our first quote! I will be using Proven in the future, 100%

Paid $200–300Great priceWater heater repair
Stenly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

very smooth process. Problem fixed quickly, friendly, and reasonable price.

Paid $1,000+Reasonable priceWater heater repair
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have used Proven Plumbing for years and have always had exceptional customer service and work done. Today, 4/15/26, was no different. Zachery showed up promptly (same day) and was very thorough with us. Teaching, showing and explaining so we could understand. He went above and beyond and found some things…

Drain cleaningWater heater repair
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zachary did a great job and gave me a ton of info on some questions I had. Did a water heater inspection and flush. I have used Proven on multiple instances and have always had a great experience.

Great priceWater heater repair
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Proven Plumbing is the best! They have serviced our home and businesses for several years. Wouldn't go anywhere else.

Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Terrell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Proven Plumbing is a first class company from start to finish. The service request was handled by Amber? with a friendly attitude and a thorough explanationof exactly what to expect. The field technician was also friendly and described exactly what his tasks would entail. Very professional!

Paid $100–200Reasonable priceWater heater repair
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

They are reasonably priced compared to other plumbing companies and I was satisfied with the work that was completed. Additionally, they gave a free estimate without a service visit fee. I would have given them 5 stars but didn’t like the fact that I wasn’t given a 3% cash/check discount as advertised when I used my debit card.

Paid $1,000+Reasonable priceOutdoor plumbing system repairWater heater repair
SueLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Prompt response when called for service. Available appointment time working with my schedule. Nolan was very professional and attentive listener to my description of concerns. Upon completion I was asked to walk thru each repair for verification and approval.

Paid $600–700Reasonable priceToilet repairOutdoor plumbing system repairWater heater repair
DanaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Proven plumbing arrived quickly when I had a leak, fixed it and helped me to communicate with my insurance company. The plumber, Chad, was professional and helpful. Cost was very reasonable, I was happily surprised. Will definitely use them in the future.

Paid $100–200Great priceWater heater repair
T10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Proven Plumbing was fast and reliable. Tim showed up on time, he was courteous, he explained the problem, and fixed it quickly. I will be using Proven Plumbing again in the future.

Water heater repair
Roma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend Proven Plumbing, especially Enrique. He was professional, knowledgeable, easy to work with, and best of all, did not try to upsell me. He came out for a free on-site estimate, explained everything clearly, and even saved me money on my water heater by not recommending unnecessary repairs. Replacing…

Reasonable priceWater heater repairFaucet installation
FelishaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Job was picked up immediately. Technician promptly assessed the job and informed me of the problem. The operator's and the technicians were very helpful, professional, and patient.

Reasonable priceWater heater repair
Josh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional service with speed. Devin showed up two days ahead of our scheduled appointment (thank you!). He figured out the issue with our water heater in no time and resolved the issue. Couldn’t have asked for a better outcome.

Paid $1–100Great priceWater heater repair
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Joshua was very professional and took care of the drain problem. Will definitely use Proven Plumbing again!

Paid $200–300Reasonable priceWater heater repair
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zack did a thorough, professional job!

Great priceWater heater repair
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This was my first time using Proven and they did an amazing job, were prompt and solved our problem in just a few minutes. I have used many plumbers in the past but we have found our permanent plumber!

Great priceWater heater repair
JonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hot water heater went out over the weekend. Enrique was able to come out the same day and get my hot water heater up and running again. He was polite and very professional. Very happy with everything including the price. Thank you Enrique for turning a bad situation into a great experience.

Paid $200–300Great priceWater heater repair
Caroline13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These people were really helpful. Hot water stopped coming into the home and a lot of troubleshooting had to be done on the heater outside of the home. So I feel like I got pretty close with Chad, who is reliable, honest and friendly. They had to come quite a few times to troubleshoot, but that was normal in…

Not sureWater heater repair
JeffLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My goto plumbing guy and now AC husy. . Honest fast and fair every time. Had them repair a toilet once and they didn’t overcharge . Switched out my water heater and just fixed a stuck crusted water valve. Recently had them check out my folks AC and they replaced a capacitor and blower motor for a lot less than other guys. Highly recommended

Great priceWater heater installationPlumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe was awesome arrived quickly and repaired a leak at our water heater.

Paid $600–700Reasonable priceWater heater repair
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once again Proven Plumbing came to our rescue. Had a busted expansion gasket blow on top of my hot water heater and water was everywhere in garage. They came out and repaired it Same day. Friendly and pretty

Water heater repair
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We received a flyer in our mail that Proven Plumbing & Air was working in Steiner Ranch replacing a water heater in a home about the same age as our home, with an offer for a free inspection. I was actually looking to have our water heater inspected since it was past the warranty's date even though the water heater…

Paid $200–300Great priceWater heater repair
JasonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Devin with Proven plumbing was amazing! They saved our bacon on a weekend emergency call. Guys were very friendly, thorough, solved the problem quickly, and price was great considering it was a weekend emergency. Highly recommend!

Water heater repair
DouglasLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and customer experience as always with Proven!

Water heater repair+ Responsiveness+ Punctuality+ Quality
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job friendly people

Water heater repair+ Quality+ Professionalism+ Value
Kari7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cannot speak highly enough about this company. They were professional, on time, and so kind. They came referred by a neighbor on Nextdoor - I will definitely be recommending them in the future!

Water heater repairShower repair+ Responsiveness+ Punctuality+ Quality
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Overall very happy with the service and professionalism. Highly recommend.

Water heater repair+ Responsiveness+ Professionalism+ Value
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jacob was on time and did a good job by fixing the leak.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Proven has sent professional and friendly people, and they have even managed to find spots for same-day service for replacement and repair. I recommend them to everyone.

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Sara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After getting a few quotes to service our water heater, I had Proven come out to see what needed to be done as I felt like I was getting taken for a ride by other plumbing companies. I’m a first time home owner navigating getting all out systems in the house checked out and trying to figure out what reallyyyy needs…

Water heater repair+ Responsiveness+ Punctuality+ Quality

Show more water heater repair reviews (37 more) →

Price

$295-29% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair184$176–$656
Water heater installation173$1.2k–$2.5k
Plumbing leak detection123$78–$630
Plumbing pipe repair123$322–$1.1k
Plumbing leak repair113$227–$807
Faucet repair109$166–$529
Drain cleaning109$161–$493
Faucet installation77$292–$593

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