Plumbers · Dallas, TX

Is Public Service Plumbers any good?

Our verdict: solid, not standout — #61 of 90 plumbers, better than 32%. Customers single out its track record and craft & service; value is where it trails.

👍 Strengths

Track record — better than 89% of peers

👎 Watch-outs

Accountability — 37th percentile

Satisfaction — 35th percentile

Value — 7th percentile

Price $$$: 0% above typical

Public Service Plumbers for water heater repair

Clear ✕

46 customers reviewed a water heater repair job here and rated it 4.70★. Most paid $1,000+ (category typical: $135–$580). For this job it ranks #63 of 70 plumbers we track.

★★★★★ Dwayne · 3 months ago

He came the Same day as my issue, a Sunday. He was very nice and informative. Helped me stop the leak and was maybe there 10min. Would definitely use again.

Paid $1–200Great priceWater heater repair
★★★★★ Andrew · 4 months ago

Tony did a great job. He took his time to review our potential list of work and discussed options and timing.

OverpricedWater heater installationPlumbing leak detectionPlumbing pipe repair
★★★★★ Brynea · Edited 5 months ago

We’ve used Jacob Eland with Public Service Plumbers multiple times at our home, and the level of service always exceeds expectations. Jacob is incredibly responsive, communicates clearly throughout the entire process, and is extremely efficient. His expertise and attention to detail are obvious in the quality of his…

Plumbing leak detectionPlumbing pipe repairWater tank repair
★★★★★ Kari · Edited 5 months ago

Kylie was great. He was very detailed and that he explanation of what we needed to do in terms of repairs or updates. He was always on time. Great communication!

Drain cleaningWater heater repair
★★★★★ rod · Edited 6 months ago

Clint was great. Very professional, explained everything he did in great detail. Very knowledgeable and friendly.

Plumbing leak detectionSump pump repairWater heater repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bob · Edited 7 months ago

Jason Alexander did an excellent job. Was prompt, explained process very well, did a very thorough and quality job. I will definitely use Jason again. He is definitely my go-to guy for anything plumbing. Top notch service.

Paid $1–100Great priceWater heater repair
★★★★★ Brian · 8 months ago

Eric Alvarado was extremely helpful and took the time to explain all my options available to me. Customer service was fantastic

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Trey · 9 months ago

Christian was a great help our hot water went out. He explained how the different parts work and was professional every step of the way. I really appreciate it.

Water heater repair
★★★★★ Carolyn · 10 months ago

Taylor was amazing. He was very kind, knowledgeable, and helped walk me through what he was quoting and the services. He walked up and down all our stairs multiple times to make sure everything was running smoothly. I hope I don’t need to see him soon, but will be a loyal customer.

Water heater repair

Price

$$$$
$4800% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Public Service Plumbers

Is Public Service Plumbers good?

Yes by most measures: 4.9★ from 2,007 Google reviews and an Experts Score of 40/100 (grade C), #61 of 90 plumbers we track. 2.1% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Public Service Plumbers charge?

Customers reported a typical bill of $480 (middle half $228–$1.2k), 0% below the plumbers median of $480.

What do customers hire Public Service Plumbers for?

Mostly drain cleaning (164), plumbing pipe repair (148), toilet repair (146), plumbing leak detection (134).

Does the owner respond to complaints?

The owner replied to 76% of 1–3★ reviews (category: 82%).

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