How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPullen Motors
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 437 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pullen Motors for 8 kinds of job.
Pullen Motors for auto maintenance
Clear ✕All 20 Google reviews tagged “Auto maintenance”
Phillip & Taylor Pullen are absolutely the best to work with. We have complete confidence in having our vehicles worked on here. They did a fantastic job with our car. They were very upfront with what the vehicle needed and what the cost would be, but allowed us to decide what we wanted done without pressure. Our…
Pullen has consistently provided quality and conscientious service that is both timely and affordable.
I have taken my Audi Q5 in for service on three different occasions and have had excellent service each time! Everyone is courteous and extremely helpful.
The team at Pullen Motors is the best! They were able to quickly diagnose and repair my car at a fair price. Its great to have an auto shop you can trust!
I had a great experience with Pullen Motors. They replaced my alternator, belts, control arms, and the difference in how my car performs has vastly improved. The car drives much better, which makes me feel safe and more confident behind the wheel. Knowing these important repairs were taken care of properly gives…
Great experience here! Friendly staff, quick turnaround, and excellent customer service. Will definitely be coming back for future maintenance!
Love how great the communication is between the shop and the customers. Also love the full vehicle inspection they give to let you know if anything else is going on. Awesome work by some awesome people. Highly recommend!
Good spot, good price replaced my timing belt and water pump on a 2003 Toyota 4runner v8 and topped off my fluids as a courtesy. Got through the rust of this old vehicle so if they can do that im sure they can do it all!
They did a wonderful job of replacing my spark plugs in my Subaru outback XT. Wonderful customer service and delightful staff. Kept me posted with frequent updates. Totally recommend!
Pullen Motors is an awesome auto repair shop that provides high‑quality, reliable service. Every member of the team is skilled, knowledgeable, friendly, and genuinely helpful. They went beyond simply fixing my car—they performed a full root‑cause analysis to understand the issue thoroughly. They shared their…
The owner of Pullen Motors, Philip, is an awesome dude. His team that he has surrounded himself with are killer as well. They all are very helpful and you don’t need to worry about being jerked around. These guys know their stuff and they shoot you straight. They want what’s best for their customers and it’s very…
They Are a Friendly and Very knowledgeable about Euro and Imports… I will be back to get any work that I need done. Had my Upgrades IE inter cooler, clear tinted Taillights & AWE cat back exhaust…
Pullen motors is a good business for your auto problems.
Great staff. Love the dog!!! Very friendly staff . Extremely helpful
The people at Pullen are friendly, fair, and great at what they do. Can't really ask for more.
Good prompt service. Quality work- no BS like Audi Louisville.
I took my mk7 gti to Pullen Motors, so I could get a carbon cleaning and dsg service. They found a leak from the water pump (ofcourse) and a leak from the oil pan. They were able to get everything done the same day! They were extremely thorough with their work. Sending photos of all the leaking areas, before and…
Great Independent Euro Shop! Phillip is incredibly knowledgeable of all things Volkswagen/Audi!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 39 | — |
| General repairs & maintenance | 37 | — |
| Auto maintenance | 20 | — |
| Electrical repair | 15 | — |
| Auto engine diagnostic | 14 | — |
| Engine repair | 13 | — |
| Brake service & repair | 10 | — |
| Air & cabin filter replacement | 8 | — |
