How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPullen Motors
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 437 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pullen Motors for 8 kinds of job.
Pullen Motors for electrical repair
Clear ✕All 15 Google reviews tagged “Electrical repair”
Had a great experience at Pullen Motors. The battery in my car was all of a sudden dying overnight and we couldn’t figure out why Pullen was able to diagnose the problem. They got us fixed up and also had some other services performed. Everything runs and drives perfect now thank you
Pullen motors is by far the best VW/Audi and foreign car shop in Louisville. I have owned VW’s since 1980, and sometimes struggled to find a good mechanic. I was recently referred to Pullen and they have been excellent. They are meticulous at their craft and their prices are very reasonable. Their mechanics are true craftsman. I highly recommend them.
I just walked in with car trouble and they immediately made me feel welcome and were attentive to my concerns. They listened to my descriptions and even though they were clearly busy they instantly assessed my concerns they had Excellent communication all along the process while fixing my car. They were personable…
Incredibly accommodating, professional and thorough. I will be using these fellow enthusiasts again for my European cars.
Work was done as requested, we're able to help even though the dealer did not. Will use again, happy with the work.
They took care of the problem, the price was fantastic. They did a free check of everything and gave me a printout of what they recommend with price.
Pullen Motors is an awesome auto repair shop that provides high‑quality, reliable service. Every member of the team is skilled, knowledgeable, friendly, and genuinely helpful. They went beyond simply fixing my car—they performed a full root‑cause analysis to understand the issue thoroughly. They shared their…
I needed a fuel tank pressure sensor - I got a fair estimate on the phone from Taylor, it was ready as promised, and Jordan charged a little less than quoted. I even met a great dane, who was also delightful. Overall, excellent staff and service
Pullen is the best! The biggest problem I’ve had with other mechanics is lack of communication. Pullen is top notch - they communicated with me every step of the way, telling me exactly what was going on with the car. Their work is excellent, and I wouldn’t trust anyone else with my vehicle!
Took my 2003 Jetta 1.8t to Pullen Motors due to car was running rough. Phillip and the guys were able to diagnose and fix the issues quickly. Very professional and honest mechanic/garage for your automotive needs. I will be using them in the future. Thank you Phillip!
Exceptional service, knowledgeable staff and reasonably priced
We had a problem with a broken rear bumper sensor. Pullen took care of the repair in short order at an affordable price.
Phillip and his team were able to quickly diagnose and resolve various warning lights on my 2008 Porsche Cayenne Turbo. Would definitely recommend to anyone!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 39 | — |
| General repairs & maintenance | 37 | — |
| Auto maintenance | 20 | — |
| Electrical repair | 15 | — |
| Auto engine diagnostic | 14 | — |
| Engine repair | 13 | — |
| Brake service & repair | 10 | — |
| Air & cabin filter replacement | 8 | — |